Grant31781

I filed a complaint with NHTSA. Hope that works. My local Dealer is trying to find the part in the MOPAR database. They are trying to find one of the new pumps that has been on a shelf since the 90s. Sounds like searching for a needle in a hay stack.

edwinsmith

One would think that sufficient parts would have been allocated for this recall. Is Bosch no longer manufacturing these pumps?

Grant31781

I would guess Bosch no longer makes these pumps since everything has been common rail in these power ranges for a long time.

Angry Johnny

They can surely buy a reman pump from local diesel shops or online. It doesn't have to be a Mopar reman part. They will just have to get their factory rep involved to get the claim paid.

Grant31781

I suggested it to the guy at the dealership to buy one from Cummins Power South. He seems to be interested in helping but who knows.

maybe368

I don't want to sound too sure, but they don't have a choice in the matter.It is a safety recall and they are obligated by law to replace the pump if it qualifies. I just had VW buy back my TDI under the emissions scandal recall and have been involved with this type of thing for 2 years or so now and know more than I care to about it. I bet that the factory, Chrysler, has enough of those pumps to cover the number of vehicles that were affected by the recall and, if they don't, I would go check the pumps on the fully restore rigs that Chrysler execs have ...Mark

james1

The boys at Cummins Power South pride themselves on being able to find parts to repair every Cummins engine they've ever come across -- at least back to 1940s vintage engines.

They were quite embarrassed when they could not locate me a new fuel heater -- and they volunteered to push a request up the chain at Cummins HQ (Columbus, IN) to see if they could force Fleetguard to manufacture a new batch of First Gen fuel heaters. (Mopar still had them in stock so I declined the offer.)

Cummins can get you an IP in 2017 and they'll still be able to get you one in 2037. The attitude at Chrysler is completely different however...

Michael Lu'Bow

yes after months and months of waiting on ftc to contact me i also had my truck go wide open to accident because of fuel pump. dealership refused to replace or rebuild pump. truck was taken by dealership, as it was left in there care for this recall. i was told i'd be reimburse for towing, and rental but they refused after they told me to do so. i am out over 3000 dollars. and that could of paid for the pump and a repair shop to do the work. left with out truck, or vech. now for we had to return rental. any help would be awesome. and for those i up set before, sorry big time i was just up set over this all and never should of showed my anger here or to you. i still need help. thank you

MrFusion

I would bet that you will have to hire a lawyer to sue Chrysler in order to fix it for you which will take years and cost more than a new pump. Good luck getting Chrysler corporate to do anything. IIRC thier response to Michael Lu'bow was something to the effect that although there is a recall they no longer have the part and their policy prohibits using after market parts. That's the "legal" way of getting out of honoring the recall.

Hopefully the NHTSA will force them to comply but I doubt it.

Grant31781

Does anyone know if there is a part available to fix my pump rather than buying another one?

Michael Lu'Bow

No not to what ive found our. Unless your truck did this 18 yrs back. Chrysler has never sent the recall cards out on this as a lawyer stated. Ive owned my truck since 1998 and have lived in the same place the whole time. Now im told its a older the 16 yrs and chrysler refuse to honer the recall. The thing is most truck never show this problem tell just before 100k to just after it. So who would know with out the recall card.

kensmachine

Any new part from Bosch would be an updated part so if you would have the pump rebuilt you could have the new part installed at rebuild. it's been to long ago scents I have done any pump repair if Bouch campaigned the part IE when you look up the parts it tells you that part must be replaced at rebuild. But the thing is that these trucks are 30+ years old so most of the techs that worked on these pumps back then have retired. to be sure the part got replaced I would tell the pump shop to replace the part with a new one as most tech will not replace anything that doesn't look bad. Ken