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Sticky Rhino Problem

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Old Apr 22, 2005 | 09:00 PM
  #1  
McGee's Avatar
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From: Texas
Sticky Rhino Problem

I dropped my Week Old truck off this morning for a rhino linings and set of Bully nerf bars. I went back this afternoon to pick up my truck and the owner said we had a problem. While spraying the lining the part A and part B weren't mixing poperly and it ended up a sticky mess. Luckily the the technician noticed it wasn't spraying right and stopped He only sprayed the front bulk head of the bed. So now I'm driving around with a sanded bed and sticky stuff. The owner asked if I would bring back in next Tuesday and he will have the problem fixed and it would be perfect. Should I ask for a discount after my liner turns out? Good news My nerf bars look awesome.
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Old Apr 22, 2005 | 09:14 PM
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From: Beaverton, Oregon
Give him a chance to fix the problem and maybe hint at a discount for the inconvienance that this has caused on you for your time.
You may get lucky and they were already thinking about giving you a discount.
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Old Apr 22, 2005 | 09:22 PM
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From: Texas
Thanks for your reply. I just want it done right.. I will give him a chance though.
I have learned alot from reading this board Thanks Again

I'm loving my new truck Can't stop grinning
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Old Apr 23, 2005 | 05:09 PM
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From: New York
If you aren't satisfied...go to line-x....i like it better than Rhino
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Old Apr 23, 2005 | 06:12 PM
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From: Staten Island
Hey "white lightning", where abouts in New York are you. Im from Staten Island and am looking for a Line-x dealer near me. I have a Rhino dealer about a mile from my house, But I have heard better things about Line-x as far as fading and just an all out better spray in liner.
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Old Apr 25, 2005 | 10:54 PM
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From: northwestern PA
word shoulda used linex! rhino is light duty.
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Old Apr 26, 2005 | 08:03 AM
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From: Ft Bragg, NC (originally Philly, Go EAGLES!)
Agreed, give 'em a chance and hint and probe at a discount. Rhino or Line-X, everyone has an opinion. Each have their good qualities and bad. Line-x doesn't fade and get "chalky" looking as much. Rhino is a thicker, spongier (sp?) more impact absorbant material and won't let the load slid around in the bed as much. Either way, they're both better than a drop-in or nothing at all.
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Old Apr 26, 2005 | 08:08 AM
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From: Central VA
Find your closest Line-X dealer here.
http://www2.line-x.com/ns/FindFranchise.html
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Old Apr 26, 2005 | 09:09 PM
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From: Texas
Well I took my truck back in today. He said it would be done and I could pick it up after work. When we got there around five my truck wasn't out front I said Oh No! I went in and they were still taking the sticky stuff off. He asked what I wanted to do and I said I wanted it done. Any whay they had done about seven and it turned out great. When I went to pay he took $50.00 off of the price I thought that was fair That's 23 gallons of diesel
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Old Apr 27, 2005 | 02:47 PM
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From: Ft Bragg, NC (originally Philly, Go EAGLES!)
Good for you man. Fifty bones is fifty bones .
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Old Apr 27, 2005 | 06:56 PM
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From: minnesota
did you have to pry at all for the discount or did he just do it without asking? That is a sign of a good customer relations person and a place that would get a good referral from a customer that had a "botched" job done. Customer service is what it's all about!!!!!!
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Old Apr 28, 2005 | 06:12 AM
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From: Texas
No I didn't have to pry He bought it up before I had to.
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