hovisimo,

I'm sorry to hear you have had such bad luck with your new truck but understand that you may need to sue them to make it right with you. I do know that Dodge writes the code that talks to the Cummins computer and Dodge has been known to drop the ball at writing code for the Cummins engine.

JMHO

 

[QUOTE=hovisimo;1813488 Most people on GM boards understand problems with the 4L60 transmission are common, [COLOR="DarkRed"]as most people here are going to come to understand the same about the 6.7L. [/COLOR]

It sounds like you've had a terrible experience for sure. It does sound to me like 99.9% of your problems are really related to a totally inept dealership and not to the truck itself. So thats why I have to disagree with your comment above. I've had lemon vehicles before too (Blue Oval) so I know what you're going through, but that doesn't mean that everyone else is going to have big problems with their 6.7's. In fact, I feel just the opposite. Most of the info on this forum indicate the new flashes are beginning to reolve most of the problems.

If the laws in PA allow a lemon replacement under these conditions then it's the right thing to do. But if this happened in Colorado, they would allow Dodge to send it to another dealer that is competent and let them try to fix it properly before making a judgement in your favor.

Good luck, hope your finger is OK.

 

IMO, Blame Dodge only after a dealer with some sense looks it over.

 

I know it is very trying but you have to remain calm talking with people at the dealership and Dodge customer service. I don't know how you have handled things so far, I hope good. I had one 5-star dealer that was terrible that worked on my company truck(Durango). They were easter egging the problem. I had enough of them and took it to where I take my 3500, to my local Dodge/Chrysler dealer. All the difference in the world. I am good friends with everyone at my local dealer. Even the owner knows me by name. You need to find one of those type dealers. Remember, it's all in the presentation. If you can't get someone to work with you then you must have messed up the presentation. Old southern saying, "Kill them with kindness" it works every time.

 

Well talk about being American made, when I went to order a Dodge Made In America I was told by 3 dealers that I had to take what came in and that most of the trucks are now made in Mexico. 2 friends have Made in Mex trucks and their quality control,IMO, leaves a lot to be desired. But back on the subject, go for the buy back because like my old ford6.0L they might fix it but it will keep coming back to bite you.

 

Brake light switch is basicly non adjustable.Grab the metal bracket its housed in and GRUNT upwards and adjust it.Some techs are air egg heads as I was told with mine not tripping the brake lights or my trailer brakes unless I about put myself through the windshield stopping that there was nothing that could be done about that.Well by gawd you adjust by manhandling the bracket its housed in.Did mine in a few minutes in my driveway. It as ALWAYS been the view that the MEXICAN built trucks were of BETTER quality then the ones assembled here.Post after post stating this.

 

Thank you sir for the advice, I relayed this to the tech, the bracket was indeed bent. The reason I am suing is because I had to stand outside with the service manager behind the truck, press the brake pedal, yell "I am pressing the brake pedal, do you see brake lights?" and then have him tell me "no but they are all like that." The P0128 code has caused a MIL for a total of 5 trips back, on this same trip all they did was clear the code and didn't diagnose anything. I predict The MIL will come on again

Day before I was pulled over stopped at a red light and given a fix it ticket for no brake lights which escalated the situation. I forwarded this information to the party handling my claim, along with a copy of the PA vehicle code and explained that as an inspection technician I am legally required to fail my truck when I inspect it in April. Chrysler sold me a $48,000 truck that will not pass inspection, if I cannot get them to buy it back then no one should be able to. This situation is indeed the fault of an incompetent dealer, but I have no control over whether or not they fix the truck. Local dealer refuses to work on it because when I first filed a claim with Chrysler, corporate instructed them not to work on and let the selling dealer work on it, I never heard back from anyone regarding the claim, no one will fix it, so I sued.

Sorry for the continued ranting, I am glad most of you are enjoying your 6.7s, with the cost of fuel, poor fuel economy and weekly trips back to the dealer, I can't afford to drive mine. I am simply not continuing to pay money for this thing. I will try to get into a low mileage 5.9 because IMO those are the trucks that meet my expectations.

 

I sure feel for you. Sounds like you got a lemon and a bad dealer to help you. Horrible combination. Also, I would have to agree that you have a solid case for a do-over of some sort for what you've explained. I don't think it should be too hard after all that... I know I would be royally ******. They'd be suing me for battery or something instead...

 

haha, I've maintained my composure, though I did tell the service manager I need someone who can do more than read work orders to me. they don't fix the truck, when I ask why, he reads the work order real slow out loud and says have a nice day.

sure the guy needs put in his place, I'd rather his manager or better yet Chrysler do it than me. it needs to be made clear there are consequences for such failures, and I am bringing the consequences.

IMO this applies to the service sector as a whole, companies think they can staff their place with people with an IQ of 100, treat customers like they have an IQ half that, get away with it, and people take it and come back for more. NO MORE!

 

I wouldn't get a 5.9L from any of your dealers IMO. I would look somewhere else to buy a used one. Just trying to help.