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Dealer Voided My Warrenty

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Old Oct 17, 2007 | 03:14 PM
  #46  
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Yeah, they wouldn't give me an alignment with my "larger tires". Not to say that those larger tires caused my problem because I'm sure hitting a curb with any tire would knock it out of alignment...

Anyway to the OP, I wouldn't fight it and just try to find a better dealership. If not get a better aftermarket built transmission. That's what I would do.
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Old Oct 17, 2007 | 03:18 PM
  #47  
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But it may end up in court to make them do so, so it becomes a what's the point when you spend more for a lawyer than a news transmision. And just like pit bull dogs, just becuase it's pit bull, it's going to be called dangerous dog. And just because you added a programmer, it's voided. Gauges are not recognized socially as a device that can cause damage, as compared to a programmer that is considered a warranty voiding device as soon as it is detected.
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Old Oct 17, 2007 | 10:07 PM
  #48  
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i come to find out today that a freind of a freind worked on my truck and ran no diagnostics on the computer just saw the outlook monitor on my dash and voided the warrenty with no proof or explanation. they should have been more professional and researched it furthar and said to me they detected over boosting ,high fuel pressure, ignition counts or something other than that gagit voids your warrenty. and for the record daddy bought me nothing i support myself my wife and baby on the way .
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Old Oct 17, 2007 | 10:31 PM
  #49  
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Originally Posted by charger7022
i and for the record daddy bought me nothing i support myself my wife and baby on the way .
There's something to be proud of! Congratulations. All in all, sorry to hear about the whole voided warranty, but researched or not, they can and will do it. It blows, but I've been on both sides. Time to start thinking about how your dad would have handled the situation, being you are going to be a dad now............what kind of an example are you going to set for your child? I know when my first was born , I became a whole different person. One I would like to think is better than the man I was before I had kids. 3 now. 2 girls and 1 boy ( 3rd times a charm! ). Good luck friend.
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Old Oct 18, 2007 | 08:50 AM
  #50  
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Originally Posted by charliez
From thier point of view, there's no need for anyone to add anything BullyDog or other brand to thier truck if they are not modifying it in any way.

There's no need to monitor anything from thier point of view if your just using it like it was intended.

This is why you wait till the warranty expires to add stuff or take it off before you drag it in for service, or accept the risk that your warranty may be voided. And in some cases now, taking things off is still no sure bet that they still won't find traces of it. I would be surprised if the first thing checked on every deisel truck that comes in for service is to look for a peice of velcro on the underhood fuse box.

This is simply not true. Why didn't our trucks come from the factory without sythetic fluids? There is a big WARNING in the owner's manual that says if you tow without first changing the fluids to synthetic, then your warranty will be void on your axles. So why sell a truck capable of towing 20,000lbs but requiring you to first change the fluids.
Why didn't they have fuel pressure gauges knowing there were issues with fuel pressure?
Using is as intended isn't the correct way to put it now is it?
I had my injection pump replaced under warranty, gauges on the pillar. The dealership and mechanic said that was the first mod everyone should be doing. And even went as far as to ask if I had moved the lift pump back on the frame rail yet...and of course I had. So not all dealerships or mechanics are clueless, most good shops with capable diesel mechanics read these boards on a regular basis and are very knowledgable. They know the good mods from the questionable mods. I guess the bottom line is you may have luck if you talk to them.

EDIT: but of course, I almost forgot: When I took my truck to the local dealership, close to work, with fuel pressure issues I was told there was nothing wrong. I asked did you check the pressure showing on the gauge? How about a flow test? The guy was clueless. I asked to speak to the mechanic that did the diagnosis as nothing wrong...after he finished the stratus he was working on he came over and told me that because the hose clamp on the brass fitting on the turbo had been changed from a press on to a screw type that my computer was getting and overboost code from the turbo and defueling! I swear to you I stood there with my mouth open and all I could say was "wow" all this trouble because of a hose clamp.

Last edited by latitud_rt; Oct 18, 2007 at 08:57 AM. Reason: additional info
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Old Oct 18, 2007 | 08:56 AM
  #51  
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Originally Posted by latitud_rt
The dealership and mechanic said that was the first mod everyone should be doing. And even went as far as to ask if I had moved the lift pump back on the frame rail yet...and of course I had. So not all dealerships or mechanics are clueless, most good shops with capable diesel mechanics read these boards on a regular basis and are very knowledgable. They know the good mods from the questionable mods. I guess the bottom line is you may have luck if you talk to them.
I 2nd that!
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Old Oct 18, 2007 | 09:11 AM
  #52  
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Originally Posted by latitud_rt
This is simply not true. Why didn't our trucks come from the factory without sythetic fluids? There is a big WARNING in the owner's manual that says if you tow without first changing the fluids to synthetic, then your warranty will be void on your axles. So why sell a truck capable of towing 20,000lbs but requiring you to first change the fluids.
Why didn't they have fuel pressure gauges knowing there were issues with fuel pressure?
Using is as intended isn't the correct way to put it now is it?
I had my injection pump replaced under warranty, gauges on the pillar. The dealership and mechanic said that was the first mod everyone should be doing. And even went as far as to ask if I had moved the lift pump back on the frame rail yet...and of course I had. So not all dealerships or mechanics are clueless, most good shops with capable diesel mechanics read these boards on a regular basis and are very knowledgable. They know the good mods from the questionable mods. I guess the bottom line is you may have luck if you talk to them.

EDIT: but of course, I almost forgot: When I took my truck to the local dealership, close to work, with fuel pressure issues I was told there was nothing wrong. I asked did you check the pressure showing on the gauge? How about a flow test? The guy was clueless. I asked to speak to the mechanic that did the diagnosis as nothing wrong...after he finished the stratus he was working on he came over and told me that because the hose clamp on the brass fitting on the turbo had been changed from a press on to a screw type that my computer was getting and overboost code from the turbo and defueling! I swear to you I stood there with my mouth open and all I could say was "wow" all this trouble because of a hose clamp.
There is a lot more to it than you make it seem. Yes, you may have had a couple of worthless technicians. They are everywhere. The industry is starving for qualified techs. As for the differential fluid, the only thing I have ever seen is that there should be no towing for the first 500 miles, but that is only on the AAM's. They come with synthetic 85w140 from the factory. I have never seen any such statement anywhere as far as the 2nd gen. trucks. You are getting a little sidetracked from the original intention of the thread. The fact remains that the dealer has the power to void warranty and can. The burden of proof would probably have to go thru a court of law. They have lawyers on retainer. Just how deep are your pockets? You play. You pay. Simple, really.
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Old Oct 18, 2007 | 09:55 AM
  #53  
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Your right, I got sidetracked. But I assure you the owner's manual states that towing will void your warranty until you change the fluids. I will post a copy here as soon as I can get it.
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Old Oct 18, 2007 | 11:56 AM
  #54  
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That would be good. Was it from a 2nd gen or 3rd?
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Old Oct 18, 2007 | 12:01 PM
  #55  
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Adding gauges, and Monitoring engine and veichle performance and operting charasitcs will not (in most cases) void a warranty. It is the fact that engine operating parameters were changed that renders this a warranty voided situation. Changing to synthetic oils in other areas of the veichle is perfectly acceptable provided they meet the SAE standards applicable to the veichle's requirements.

It seems to have been well established at this point that his warranty was voided, and given what had been done to the truck, it's a fair decision. It's food for thought, and trying to argue on extranious, non-related modifications is useless to this thread.
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Old Oct 18, 2007 | 12:33 PM
  #56  
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My post did come out like I wanted.
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Old Oct 18, 2007 | 03:18 PM
  #57  
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well now that my warrenty is gone what do you guys think i should do with my tranny? the problem is im getting code p1756 and the truck seems to struggle on hills in 1-2-3 while towing but once it locks up im fine im guessing thats the torque converter screwing up, second i got a shutter shift between one and two and if im in third about 30-40 mph and i hit the pedel to downshift it slips real bad. the code reads theres a problem with the govener silonoid but would that cause my problems? think i can get away with a new VB and TC or should i get a whole new tranny ?


thanks for the help and the contructive critisisum
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Old Oct 18, 2007 | 03:55 PM
  #58  
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Ok, I am going to catch it here!!!

I have been watching this thread to see how it pans out.

Did you have a power enhancing device on your truck? If yes, then did you upgrade your drivetrain components to handle the power increase? If no, why do you expect the dealer, and everybody else that gets higher prices because you are trying to cheat a dealer out of their money, to pay for it?

Sorry, the trans is not designed to hold that kind of HP. The warranty specifically says that power enhancements can void the warranty.

You put the chip on, you suffer the consequences, the rest of the crap you are talking about has nothing to do with you adding a chip and ruining your trans. It doesn't matter if they just looked at your truck and by the monitor, voided your warranty, you are still stealing from them and being dishonest.

You had the chip, you know it, we know it, and you know it ruined your trans. Now pay for it!
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Old Oct 18, 2007 | 04:30 PM
  #59  
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Originally Posted by charger7022
well now that my warrenty is gone what do you guys think i should do with my tranny? the problem is im getting code p1756 and the truck seems to struggle on hills in 1-2-3 while towing but once it locks up im fine im guessing thats the torque converter screwing up, second i got a shutter shift between one and two and if im in third about 30-40 mph and i hit the pedel to downshift it slips real bad. the code reads theres a problem with the govener silonoid but would that cause my problems? think i can get away with a new VB and TC or should i get a whole new tranny ?


thanks for the help and the contructive critisisum
Didn't mean to be in any way offensive with my replies here. Please understand this first of all - this is a helpful forum.

Now - if you are serious about having more horespower, look in the 3rd gen section and search on building your transmission for added hp. Also, consider a G56 or NV 5600 replacement if you don't mind shifting on your own. These transmissions are more durable overall and better able to take the power.

Just my $.02 - good luck with your rig.
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Old Oct 18, 2007 | 04:31 PM
  #60  
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feel better now ???? i realize that now. i just wanted a professinal reason the i am intitled to by LAW not that gadget on the windsheild voided your warrenty. they should have to explain the void in way more detail than that ite required by LAW. And maybe if i had your money i would buy a 5000 dollar tranny and not blink but i got to look out for my famialy and get what i can get so sorry if that offends you
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