3rd Gen Engine and Drivetrain -> 2003-2007 5.9 liter Engine and drivetrain discussion only. PLEASE, NO HIGH PERFORMANCE DISCUSSION!

Dealer Voided My Warrenty

Old Oct 15, 2007 | 10:25 PM
  #16  
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From: Arlington, Texas
Originally Posted by charger7022
they said nothing about the downloader they just said that gagit on your windsheild voids your warrenty than i asked why and they said it adds power than i said theres noway that the outlook monitor adds power and they said there reginal tech told them it does and than the tech that worked on the truck downloaded some dyno curves from bully dogs website that i really didnt get to look at i just saw them staple it to my paperwork they keep on file at the dealer
Yeah, they're gonna see it and assume you happen to be the first person in history to use a bullydog outlook monitor without ever putting a performance tune on your truck. Come on dude, you should know better.
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Old Oct 15, 2007 | 10:27 PM
  #17  
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From: West Mifflin,PA
i have a downloader but how can they tell? also if they can see overfueling or somthing like that why didnt he just say that he played dumb and just kept blaming the regioal tech
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Old Oct 15, 2007 | 10:31 PM
  #18  
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Originally Posted by charger7022
i have a downloader but how can they tell? also if they can see overfueling or somthing like that why didnt he just say that he played dumb and just kept blaming the regioal tech
Key cycles is the biggest clue. There are tons of other things that they can see as well. Max rail pressure, Max boost , it goes on and on. What does it matter who he blames. You got busted. Take your licks like a big boy now. Hey , it happens,I'm not trying to dog you, but too many people think that "Dodge is a great big company, why couldn't they just fix mine?" It costs a ton for warranties, and when guys go above and beyond the designed duty , they have to accept the consequences. I have power adders as well! BUT......I knew the costs that were above and beyond the price of the power adders! Sorry man. That's life.
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Old Oct 15, 2007 | 10:47 PM
  #19  
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In all fairness, from a design & production standpoint, if a product is designed to work acceptably well with, say 300hp & 600 lb-ft of torque in a stead-state condition, for the life-cycle of the product, then it is only fair to assume the manufacturer can warranty the product and it's associated componets when operatd at this level. This is an example only, however recall that the transmisson, driveshafts and u-joints, differential and axles are supporting components utilized in the drivetrain of the veichle to transmit power to the wheels. If they are only designed for the specifed horsepower, and yet a consumer chooses to build upon this power level, then the manufacturer cannot assume responsibility for the premature failure of componetry involved. Think a programmer cannot affect a drivetrain? Guess so. Do you honestly think that given the right computing technology, that they can tell, let's say, not only if you had a programmer, but also how often you used it, at what level you used it, etc...would you believe me? Not saying that they "would" trace all this, but it's more than likely possible that they can.

And if it were my company shelling out $4000 per truck for a new transmission that was operated "within standard specification," you know what - I would question it too.
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Old Oct 16, 2007 | 05:07 AM
  #20  
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From: West Mifflin,PA
arnt the key cycles cleared when you disoconnect the battery
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Old Oct 16, 2007 | 05:10 AM
  #21  
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Nope. Dude, you can try to come up with all the excuses you want, but you were busted fair and square. THEY KNOW! It's done. It's all a mute point from here on out.
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Old Oct 16, 2007 | 08:22 AM
  #22  
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Originally Posted by vzdude
It's all a mute point from here on out.
According to Joey on Friends: It's a moo point. Like a cows opinion.

I think what you are looking for there is moot.
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Old Oct 16, 2007 | 08:36 AM
  #23  
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If thats the whole story than that cant be right. Gauges give you know extra horsepower! lol
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Old Oct 16, 2007 | 09:00 AM
  #24  
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There is a law, however, that the dealer MUST be able to prove that the downloader caused the problem. i found this out when I researched to see how these Harley riders get away with doing so much and still maintaining warranty. The downloader probably caused the tranny problems, but make them prove it. My buddy went through 2 trannies with teh bullydog downloader....2nd one they almost voided his warranty but he took it elsewhere and it was fixed.
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Old Oct 16, 2007 | 09:09 AM
  #25  
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Originally Posted by waldersha
According to Joey on Friends: It's a moo point. Like a cows opinion.

I think what you are looking for there is moot.
Yup! Missed that one!

Originally Posted by rammin08
If thats the whole story than that cant be right. Gauges give you know extra horsepower! lol
The whole story IS look at his other posts. He DOES have a downloader!

Originally Posted by rbrettctd
There is a law, however, that the dealer MUST be able to prove that the downloader caused the problem. i found this out when I researched to see how these Harley riders get away with doing so much and still maintaining warranty. The downloader probably caused the tranny problems, but make them prove it. My buddy went through 2 trannies with teh bullydog downloader....2nd one they almost voided his warranty but he took it elsewhere and it was fixed.
Unfortunately you are right to a point. The fact is the dealer can void his warranty without the burden of proof. He can take it to court and fight it, but when he KNOWS they have the horsepower and torque ratings from Bullydog, what is there to fight? He has more horsepower and torque than the factory components were designed to work with, therefore there is no warranty on the items affected by the added horsepower.
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Old Oct 16, 2007 | 09:28 AM
  #26  
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If you play you pay.
Suck it up and realize if you increase your hp you've just become your own warranty station.
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Old Oct 16, 2007 | 09:46 AM
  #27  
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here's the true test. call bullydog and see if they'll buy you a new tranny.
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Old Oct 16, 2007 | 11:59 AM
  #28  
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vzdude must be a dealer or hes just an. take it easy he said it doesnt have a downloader on it.
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Old Oct 16, 2007 | 12:01 PM
  #29  
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I think the poor guy knows he is toast but just hates to admit it. When you play ya gotta pay sometines. The bottom line is they have more money and lawyers than you---remember if they fixed yours then that would open up repairs for everyone else.

Really sad because after about 2k I perform mods and know the powertrain is now mine if something bad happens....
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Old Oct 16, 2007 | 12:25 PM
  #30  
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Originally Posted by wildwood2500
vzdude must be a dealer or hes just an. take it easy he said it doesnt have a downloader on it.
Read the above posts. He does have a downloader on the truck. He has never claimed not to. He thinks just because they can't physically see the downloader that they can't tell it is in there.


I am not a dealer, however, I did work for one for nearly six years. I look at it as theft. If you try to take something that you have no right to have, you are stealing. When you void your warranty and try to get something repaired under warranty, it is just that. Stealing.
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