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Prodigy P3 took a crap

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Old Jan 20, 2010 | 12:12 AM
  #1  
pwknapp's Avatar
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From: Wyoming
Prodigy P3 took a crap

Anyone here have their P3 quit? Had it 2.5 yrs and only used it about a dozen times. Screen dark with a lit border and nothing will come up on it no matter what buttons I push.
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Old Jan 20, 2010 | 08:54 AM
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PCM
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From: St Augustine, FL
I have had mine for about 5 years and it has had lots of use. I have always heard lots of good about it, too. The only thing that I have heard of that will cause probable failure is pulling the trailer breakaway switch while the "umbilical cord" is plugged into the truck. I know not much help, but thought I'd pass that on. pcm
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Old Jan 20, 2010 | 09:38 AM
  #3  
torquefan's Avatar
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From: Calgary, Alberta
Not sure about the P3s, but the Prodigy has a lifetime warranty. Read up on its paperwork, or have a look on the website.
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Old Jan 20, 2010 | 10:17 AM
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From: Utah
I know this sounds simple, but did you try unplugging it and letting it sit for a few minutes and then plugging it back in. It is my understanding that the P3 constantly draws from the battery. Could be worth a try.
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Old Jan 20, 2010 | 11:38 AM
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From: Wyoming
Thanks guys, I will try unplugging and restarting. I have one in my company truck and it works flawlessly. Will let you know. Thanks again. Paul
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Old Jan 20, 2010 | 07:29 PM
  #6  
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From: Redding, CA
Mine locked up last month. A reboot fixed her right up.

Things have have gotten way too complicated!
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Old Jan 21, 2010 | 10:48 AM
  #7  
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From: Wyoming
Can't get the stinkin' plug off the back of the unit.
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Old Jan 21, 2010 | 02:29 PM
  #8  
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From: Cochrane Alberta
So unplug it at the other end where it goes into the truck harness......
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Old Jan 23, 2010 | 10:02 AM
  #9  
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From: Oak Lawn, IL
I had the same thing happen. I bought a new one and went to go change it and was stopped half way thru the project so I replugged the old one and its worked fine ever since. I had no luck getting thru to tekonsha via email about help with troubleshooting and nothing online said to unplug the unit and replugg it for a frozen screen. I have been very pleased with it otherwise.
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Old Jan 26, 2010 | 11:40 AM
  #10  
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My P3 never dumped or quit, it was experiencing no proportional braking. The controller would go to full power when you hit the brakes. I called the factory with the warranty, they never wanted to admit it was a known problem etc, so had to pay shipping back, they gave me a another one, some other threads not on this site say a bad early batch were prone to lots of issues.

I've since put my Prodigy back and had no problems.

I like my Prodigy better anyways, prefer the dial to adjust braking, not the screen, its a pia to adjust via the buttons while on the road trying to find that sweet spot.
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