About 4 years I purchased some “Performance Friction” brand brake pads that carried a life time warranty and since I need to change brakes once a year I figured I set for life.
Well this weekend I went to change my brakes so I went to the auto parts store to exchange my old one and I was told that “Performance Friction” change their warranty and no longer offered life time warranty and that I pay the difference which was about $5 and they only come with a 2yr warranty. After discussing this matter for sometime what they said they could do was sell me their brand which was Duralast Gold and that they carried a life time warranty and I got $2 back not to bad a deal. What I don’t understand is how “Performance Friction” could offer a life time warranty and then not honor it.

 

Same thing happened to me at Sears with a Crafsman Torque wrench. The torque wrench was given to me by my dad. I used it for about 15 years when it would no longer lock the ratchet head. First I tried to get replacement parts, but the number no longer showed up in the "system". I had all the original paperwork, and the original case. I ended up going through several phone calls and I finally got a letter from Sears to replace the wrench with whatever was available at the store. Of course I got the most expensive one I could, but it only carried a 1 year warranty. Go figure.

Usually if a company changes its warranty policy, your warranty is still valid until you exchange the part, then the new warranty is in effect.

 

Depends on whose "lifetime" you're talking about...
A "lifetime" lubricated ball bearing is lubricated and warranted for how long? Why, until it fails!

K.

 

Hmm... I always thought Sears warranted all of their stuff that is why I beat the living shi... I mean use their tools.

That is pretty corny the company did that, at least the store tried to make it right. I'm waiting for my 5th battery to croak (2yr replacement) in my MB, this time it'll get replaced with an Optima 34R as long as they put the $60 from the other one towards it.

 

Craftsman torque wrench was bought 10-12 years ago..It finally decided to not work anymore so off to Sears I went. I found the replacement for the broke one but on the package it clearly stated that it was a 90 day warranty instead of the life time. So I bought the replacement and out the door I went..

Rick

 

I wonder if it is just because people can mess them up by using them as a breaker bar or exceeding the stopping point. I sure hope they kept warranty on all their stuff, I have quite a few of their tools and they get quite close to red hot parts, torches, and 2ft long pipes.

 

only 2ft??? i have broken many tools at work, but the cheater pipe has been longer than that... i've got 2 pieces of pipe that interlock nicely giving me just over 4ft... if i am working in the drop pit, pipe wrenches are used all the time there, and i can usually manage to break 1 a month. [my best so far was breaking 3x 18" pipe wrenches in one shift]... many broken power/breaker bars, 3/4" & 1-1/8" ring wrenches... if you chamfer/round over the inside edge of your breaker bar, it doesn't mark up the tools you are using them on usually...

 

Yea, for my applications so far I figure if a 2ft bar won't get it then it needs some heat. At my new work I hear they use 6ft long bars to torque stuff down on 8ft bore hydraulic cylinders, should be some interesting stuff. So far my most notable tool breakage was a 1-1/2" wrench, I had a 2 ft extension on each of them then stuck something between the two 2ft extensions to pry it open. The 1-1/2" wrench snapped right in half (was trying to break a hydrualic hose loose on backhoe).

 

Torque, who does that any more? We hydraulically stretch six inch diameter reactor vessel studs about 0.053 and then run the nuts down. Puts somewhere around a million pounds load on each of the 58 studs. Now that's tight.