ramtradxb

My new 2500 4WD came with an odd sounding sort of noise from what sounded like up around the steering column when turning slowly (as in a parking lot) mostly to the right. Took it to dealer and they found a TSB that confirms there's a potential problem with the power steering unit that causes this noise they call a "honk". First fix attempt per TSB is to bleed air from system, then if that doesn't fix it they have about seven or eight parts (like valves and such) that need to be replaced. So far on drive home (40 miles) the "honk" was gone.
Anyone else aware of this TSB?

lockback

Not familiar with TSB but I have noticed the "honk" a couple times like you said turning to the right, have appointment with dealership tomorrow to look at it.

preloader

I have that issue in my truck but have no time to take it in.

ramtradxb

The bleeding got rid of a lot of the "honking", but it still does it now and then. Svc advisor says run it awhile to see if it eventually bleeds out on it's own, but if not, I'll bring it back and they'll do parts replace.

Dogdave

Mine did this yesterday, then when i went to turn right into a parking lot i had no power steering and almost hit another car. The power steering came right back but the 3/4 turn with no power was less than fun. I wonder if it is a plugged valve

sheepboy

Had mine for a week and took it back for this.
Mine was diagnosed pre-bulliten and it took them forever to guess that it was air in the lines. they blaed the lines the first time it was better but still there more often then not. At my 1st oil change they said a bulletin had been put out and I was 1 of other 50 trucks that had this. By then it had pretty much stopped. I don't think they replaced any parts on mine. But it was a year ago now and I cant remember if I went in once or twice.


since then its been normal, every once in a while it will do a quick Honk but its been months since its happened.

cbrahs

This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of Chrysler Group LLC.
SUBJECT:
Steering Honk And/Or Groan Sound During Low Speed Parking Lot Maneuvers
OVERVIEW:
This bulletin involves inspecting and if necessary replacing the power steering gear.
MODELS:
2010-2011 DJ RAM 2500 4x4 Pickup
2010-2011 D2 RAM 3500 4x4 Pickup
2010 DX Cab Chassis (Mexico Only)
2011 DD RAM 3500 Cab Chassis
NOTE: This bulletin applies to vehicles equipped with 6.7l Cummins® turbo diesel
engine sales code (ETJ) and built prior to November 23, 2010 MDH(1123XX).
SYMPTOM/CONDITION:
The customer may experience a honk and/or groan sound coming from the steering
system during low speed parking lot maneuvers.
DIAGNOSIS:
Bring vehicle up to operating temperature. Drive the vehicle slowly and make turns to the
right and left similar to those made in a parking lot. If the sound is experienced, proceed to
the repair procedure.
PARTS REQUIRED:
Qty. Part No. Description
(AR) 1 52122316AF Gear, Power Steering
(AR) 1 52122330AF Gear, Power Steering (RAM 3500 Cab
Chassis Only)
NUMBER: 19-003-11
GROUP: Steering
DATE: February 02, 2011
REPAIR PROCEDURE:
1. Remove and replace power steering gear. Refer to the detailed removal and
installation procedures available in DealerCONNECT >TechCONNECT >: Service
Info> 19- Steering> Gear, Independent Front Suspension> Removal/Installation.
2. Verify the honk and/or groan sound has been eliminated. Drive the vehicle slowly and
make turns to the right and left similar to those made in a parking lot. Where there any
honk and/or groan sounds exhibited?
a. Yes>>> Continue further diagnosis, this bulletin does not apply.
b. No>>> Proceed to Step #3.
3. Return the vehicle to the customer.
POLICY:
Reimbursable within the provisions of the warranty.

New2Diesel

1st Question: Does that mean it should be covered by warranty?

2nd Question: If the sound does not bother me, should I even worry about it?

cbrahs

warranty yes.

me, I never heard anything but my radio is on kill since I am darn near deaf. to me if it still steers and no leaks and no stupid loud obvious noises, then turn the radio up. the noise only happens in parking lot maneuvers anyways.

Blake Clark

Dads new 11 did this from day one. They ordered a whole new steering pump and replaced the unit. Said it was a relief vavle in the box malfunctioning....

Hasnt done it since.

JS6.7HO

that has happened to me 3 times in the last 5 days.... it just went out for a second and came back.. really annoying. tell me if you find a fix!

cbrahs

there is a fix. TSB posted above and Blake reported on his dads truck.

JS6.7HO

I don't think the TSB is for my problem..

Dogdave

An update on my Honk and loss of power steering, Took the truck to the dealer and got the "unable to duplicate" I showed them this post with my phone and they sent a "Star" request , what ever that is. I have not heard back yet. I took it in Tuesday and the Service Manager said its a 24 HR turn around. Today in Thursday. I think I will bring him a watch and a calendar