Steering Brace

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May 17, 2009 | 04:00 PM

#46

AkitaSumo

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Joined: Jan 2006

Posts: 888

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From: Bay Area, CA

more and more companies are going "dock-to-stock" with no in house inspection, except for damage. IMO, it always comes backs and bites you when you are trying to make an important ship date...oh well, I design it, if the don't make it to print, I end up re-designing it to make it work or the best one of all, "to reflect as-built...

May 17, 2009 | 07:43 PM

#47

2003Ram

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Joined: Dec 2003

Posts: 1,119

Likes: 0

From: San Diego, CA

Well, the good thing is, you can leave the new sector shaft on and just bolt the stabilizer back up until the new part arrives. I'm glad he sent me a good one otherwise I'd be asking him to take some $$$ off the price.

Quote:

Originally Posted by BroncoAZ

Paul responsed to my e-mail this morning (Sunday). He said he pulled a random box off the shelf and found the same thing. He said a replacement would be on it's way ASAP.

I've been involved in some production in the past. These things happen, could be a new worker at the fab shop, etc. The customer service I've received sofar is exemplary, which goes a long way with me.

May 17, 2009 | 11:25 PM

#48

steve05ram360

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Joined: Jan 2008

Posts: 20

Likes: 0

From: Elk Grove, CA

I have the defiant one on my truck and like it alot. no problems with the install, quick & easy.

I also have a thurenfab heavy duty steering kit, stabilizer & tracbar... Carli upper joints & moog lowers. front end feels like it is glued to the road.

very pleased with it