Hiding things from dealer
Being and honest, upstanding, look you in the eye kinda guy is being on a high horse? Man *shakes head* no wonder the world is what it is. These are the same values this country was founded on, and they are squat these days. Most people would screw you in a New York minute, but cry and complain when you won't give them a break or the benefit of the doubt.
I've had the gauges mounted for some time. Its been in for warranty with no problems. They did mention the gauges but it didn't seem to be a big deal for them. I would'nt flaunt the chip or module though. I now have the quad. I would remove it just like the manufactuerer recommends. It not that your hiding anything. You just don't want the chip/module interferring with their diagnoses.

I would remove it just like the manufactuerer recommends. It not that your hiding anything. You just don't want the chip/module interferring with their diagnoses.
I would remove it just so it doesn't get stolen at the dealership, along with everything in the glove box.
Jim
I have gauges.. If I crack an exhaust manifold or intake manifold then it will be on me since I modified them..
A friend works for a ford dealer and he showed me a Power stroke with a K&N filter system and a failed turbo.. he showed me the inside of the turbo and intake tube.. Completely dusted.. he was telling me that they started pulling apart the intakes on different trucks that came in for service and about 90% of them had dusted tubes and turbos.. so now they have documented a problem with K&N's so any turbo or air system problems and ANY dust the warranty is voided...
Can't really blame them..
WOW THIS WAS MY 500TH POST !!!!!!
A friend works for a ford dealer and he showed me a Power stroke with a K&N filter system and a failed turbo.. he showed me the inside of the turbo and intake tube.. Completely dusted.. he was telling me that they started pulling apart the intakes on different trucks that came in for service and about 90% of them had dusted tubes and turbos.. so now they have documented a problem with K&N's so any turbo or air system problems and ANY dust the warranty is voided...
Can't really blame them..
WOW THIS WAS MY 500TH POST !!!!!!
Derek
K&N filters get a bad rep from the AFE guys but AFE is not on going back on my truck. K and N may have had a problem when they first made filters for diesel trucks due to the significant greater amount of suction that the modified diesels develop.....but I've seen many oil analysis on here that say they are no worse than stock. ks
K&N filters get a bad rep from the AFE guys but AFE is not on going back on my truck. K and N may have had a problem when they first made filters for diesel trucks due to the significant greater amount of suction that the modified diesels develop.....but I've seen many oil analysis on here that say they are no worse than stock. ks
Derek
For those interested, I was just informed that Chrysler is now requiring RPM, Boost Pressure, and Fuel rate from the freeze frame data, if not in spec you may have voided warranty. They say they are getting too many claims from modding trucks and are going to start cracking down.
If you have a chip or a programmer how can the freeze frame data show the actual fuel rate, and boost pressure!
Isn't the pcm or ECM getting the wrong info anyway an example would be HOW far off the Overhead goes?
Isn't the pcm or ECM getting the wrong info anyway an example would be HOW far off the Overhead goes?
Being and honest, upstanding, look you in the eye kinda guy is being on a high horse? Man *shakes head* no wonder the world is what it is. These are the same values this country was founded on, and they are squat these days. Most people would screw you in a New York minute, but cry and complain when you won't give them a break or the benefit of the doubt. 

All I/you expect is fair treatment. I WOULD NOT take my truck in for warranty work if I did not feel it was a legitimate warranty. I am willing to do what it takes to be treated FAIRLY and if that includes removing a tuner to get FAIR and JUSTIFIABLE warranty work done, then so be it.
I don't live in the black and white world that you and Hoss seem to occupy.
If you want to get into an ethical discussion, that is fine with me. I spent a fair part of my college life in philosophy, epistemology and ethics classes. The "values" this country was founded on are not squat these days. MOST people would not screw you in a New York minute. I don't agree with your sentiments at all.
I'll say that the average citizen is far more ethical than many businesses. It's all about the green stuff and the bean counters saying get more.
I know of one dealership that was sold to a national corporation that consists of over 120+ dealerships. They kept the ex-owner's name on the business. His name in now ruined among many of his old time customers. He has tried several times to have his name removed from the business but has had no luck.
Do you think I would take a vehicle in there for a warranty issue?
They charge 15% extra on any repair for "consumables" like the paper floor mats they use doing an oil change. A friend made 4 trips with his wife's car to that dealership to correct a problem. They finally told him it was his wife's fault and flagged his warranty as to possible "costumer abuse" of the vehicle.
Another local dealer fixed the problem in one visit, total time of 15 minutes to replace a sensor - no more problems. They were aware of what kind of crap the other dealership was pulling.
It drives the more knowledgeable consumers to the reputable dealers. Where the back log of repairs causes long waits.
There is definitely a problem of ethics here concerning warranties. But it cuts both ways and on both sides of the issue. And Daimler/Chrysler has a large part of the blame.
So what you're saying is that you purchased and installed ONLY the Outlook and NOT the BDTP w/Crazy Larry that I see in your sig at the time that you took it to the dealership, or is there something else that you would like to add? If the Outlook was the ONLY addition to your truck and they voided your warranty, you are dealing with some pretty horrific folks, but you gotta keep in mind...how many people do you think KNOW Outlook goes with a Bully Dog (as if they can't read it on the monitor)? If somebody brought me a truck with an Outlook Monitor, I would tell them it's their fault too...what was the warranty fix you took it in there to have done, if you don't mind my asking because you didn't state that?
Derek
Derek
I had front pump seal failures twice in my truck. The fact that they looked at it saw that it was BullyDog and then did their own research into that is what got me. They had no proof of anything other than that and referred to all of the plug in modules, not downloaders as being the culprit or even possible culprit.
I am not trying to argue with anyone just putting in my real life situations.




