Hiding things from dealer
Chapter President
Joined: Oct 2006
Posts: 509
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From: San Antonio, Texas
Yea, I think the guy who owned before me had some cash in his account. I say that because the truck is in awsome shape and the aftermarket stuff he put on wasnt cheap. Also I have 83,000 on her. 
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Joined: Oct 2006
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From: Fruitport, MI
Well, what about a guy like me? I bought my CTD before I knew what the bolt in my manafold was. So when I go to the dealership then what? I do have a BDTD, but I only had it on for 3 days and a total of 10 or so miles. Odds are ill get screwed cause of what the guy before me had done to the truck.
Chapter President
Joined: Oct 2006
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From: San Antonio, Texas
Im more of a what if guy, you know like "what if my LP goes out tomorrow?" kinda thing. Im pretty sure my local dealer is mod friendly, as the head service guy told me that I should put on a superchips. Also he tells me about him running at the track all the time.
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From: San Diego, CA
Derek
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From: San Diego, CA
Derek
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Joined: Jul 2005
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From: Alberta Canada
Edge Backing Down or Slippage
Not if the backdown for transmission slippage is turned to no. My juice backed down like mad around 3% slip. But the 3% was bogus, so mine went to off. Now I can pull hard to almost level 4 and then it starts to slip. Before I shut my protection off, the edge unit would back down right to stock. I couldn't get my pyro over 900F in level 5 with my foot to the mat. Shut off the trans protection and WOW. I don't recomend it until you install a real TC. I'm looking into getting a triple because this heavy duty single, isn't heavy or duty enough. (I was told it would put 425 to the ground all day. I feel a triple coming on.) If the pryo isn't climbing and it almost feels like dead peddel and you are showing 3% slip. Turn the protection off. You will be able to see if the trans is slipping then.
Chapter President
Joined: Oct 2006
Posts: 509
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From: San Antonio, Texas
Well the only time I needed something done he did it and never charged me. All round he is just a really cool guy to sit down and shoot the bull with. I doubt though he, hell anyone, has a hook up with DC. Also he is rollin on a 6 inch lift and other things. I hope he is cool if/when I need some work done.
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Joined: Dec 2006
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I do not plan on removing any of my 'mods' when I go into my dealership. If you look at my sig you will see the Quad box. It is in the truck and will stay in the truck. I do not hammer my vehicle, I do not 'race' at intersections with other cars, I do not sled pull, etc. There are tons of trucks out there with add-ons that go down the road with so much as a tiny problem from anything they have added. It does make sense to me that you should become your own warranty station when you have hammered your truck or taken stuff beyond a reasonable point of it's engineering and design. But I feel that if you have stayed within a reasonable point, then you should be properly taken car of when that time arises.
I have see 'first hand' how some dealers try to cheat a customer, and I have also seen the same by owners. I am an up-front person and expect the same relationship in return. If I cause a problem I will reach into my wallet and pay but I expect that if poor design causes my problem I expect them to take care of me. My dealership understands where I am coming from and so far they have treated me within the boundary of my expectations. When I was in the last time for a recall, my tech commented on the great install I did on my gauges AND he really like it that the aftermarket harness for my rail pressure was a plug-and-play installation. He went on to discuss how so many problems from aftermarket stuff happened because of the installers tapping into wires, and many times the wrong wires. At least what I installed was more well thought out and he could see it was done with a quality job in mind. The service manager had the same opinion. I really do think it is all about how you approach something. Now it could be possible somewhere down the road I have an encounter with a DC rep over something, but, I am in hopes that my truck continues to go down the road flawlessly and that day does not arise.
CD
I have see 'first hand' how some dealers try to cheat a customer, and I have also seen the same by owners. I am an up-front person and expect the same relationship in return. If I cause a problem I will reach into my wallet and pay but I expect that if poor design causes my problem I expect them to take care of me. My dealership understands where I am coming from and so far they have treated me within the boundary of my expectations. When I was in the last time for a recall, my tech commented on the great install I did on my gauges AND he really like it that the aftermarket harness for my rail pressure was a plug-and-play installation. He went on to discuss how so many problems from aftermarket stuff happened because of the installers tapping into wires, and many times the wrong wires. At least what I installed was more well thought out and he could see it was done with a quality job in mind. The service manager had the same opinion. I really do think it is all about how you approach something. Now it could be possible somewhere down the road I have an encounter with a DC rep over something, but, I am in hopes that my truck continues to go down the road flawlessly and that day does not arise.
CD
Very well put and I agree. I have an Edge Juice with ATT. It stays in the truck. If the ATT blows something up, then its my bill.
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Joined: Feb 2005
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From: Idaho Falls & Southern CA
If I had somebody affiliated with DC or my dealership come up to me and tell me that tapping to add gauges would void my warranty, I would laugh in their face and take them to court. Says in the owner's manual that REPLACING a specific part voids the warranty on the specific piece that you replaced and would have to be PROVEN by a tech to have caused a failure with another piece of equipment (i.e. my aftermarket exhaust be PROVEN to be the reason my motor or transmission bit the bullet) it would never happen. So for someone to try and void ANYTHING on the truck with just gauges so that you can more closely monitor what your truck is doing and HOW it's doing while, say, TOWING would be asinine. Rant Off
Derek
Derek
So I put the outlook in the next time I took it to them and it was for a warranty fix. It ended up getting denied, and flagged for Drivetrain only warranty with STAR approval needed for anything because of the gauges... It is pretty much in what they say and how things are legally worded in the factory warranty book. Good Luck with that...
Unfortunately the burden of proof is on the end-user not the dealer!
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Joined: Oct 2006
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From: San Diego, CA
Well, I can say from experience this is not the case. I also lost in court. I took my truck into Dodge with just the Pyro installed with nothing attached, they asked why it was there. I told them the electronic gauges were there and I didn't want any electric gauges to cause any warranty problems...
So I put the outlook in the next time I took it to them and it was for a warranty fix. It ended up getting denied, and flagged for Drivetrain only warranty with STAR approval needed for anything because of the gauges... It is pretty much in what they say and how things are legally worded in the factory warranty book. Good Luck with that...
Unfortunately the burden of proof is on the end-user not the dealer!
So I put the outlook in the next time I took it to them and it was for a warranty fix. It ended up getting denied, and flagged for Drivetrain only warranty with STAR approval needed for anything because of the gauges... It is pretty much in what they say and how things are legally worded in the factory warranty book. Good Luck with that...
Unfortunately the burden of proof is on the end-user not the dealer!
Derek
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Joined: Sep 2006
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From: On a tiny compound in Montana
I am not trying to take sides on these points as what people do with their truck is up to them. But I just wanted to point out that in the 2006 owners manual it specifically warns against the use of aftermarket performance filters. Not sure about the other years. So if you encounter engine problems they will look at the filter as a possible cause. Just be sure the K&N is maintained the best you can.
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Joined: Dec 2006
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BigHornCTD, I appreciate your concern. 
But the K&N that drops in the factory air box is not considered a performance air filter by K&N. They have tables that list the HP gains for different vehicles/motors using their products. The factory comparable K&N air filter does not show any HP gain for the Dodge diesel in 2006. 
The K&N website also states their filters will not invalidate a factory warranty.
Of course, they would say that to keep up sales.
Like I said earlier, if a check engine light comes on, I'll hook up the scan tool and find out what it is before I take it to the dealer. If it's the MAP sensor, I will definitely check for oil in the air tube from the K&N.
When I clean my K&N filters, I apply oil only to the intake side. It doesn't take that much to turn the filter red. I won't over oil the filter.
I'll know if the dealership is avoiding an honest warranty repair or not. If they are looking for an excuse to deny warranty, it won't be because I abused the vehicle, knowingly or unknowingly.
But the K&N that drops in the factory air box is not considered a performance air filter by K&N. They have tables that list the HP gains for different vehicles/motors using their products. The factory comparable K&N air filter does not show any HP gain for the Dodge diesel in 2006. The K&N website also states their filters will not invalidate a factory warranty.
Of course, they would say that to keep up sales.Like I said earlier, if a check engine light comes on, I'll hook up the scan tool and find out what it is before I take it to the dealer. If it's the MAP sensor, I will definitely check for oil in the air tube from the K&N.
When I clean my K&N filters, I apply oil only to the intake side. It doesn't take that much to turn the filter red. I won't over oil the filter.
I'll know if the dealership is avoiding an honest warranty repair or not. If they are looking for an excuse to deny warranty, it won't be because I abused the vehicle, knowingly or unknowingly.
Registered User
Joined: Jun 2005
Posts: 554
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From: Los Angeles
I have gauges.. If I crack an exhaust manifold or intake manifold then it will be on me since I modified them..
A friend works for a ford dealer and he showed me a Power stroke with a K&N filter system and a failed turbo.. he showed me the inside of the turbo and intake tube.. Completely dusted.. he was telling me that they started pulling apart the intakes on different trucks that came in for service and about 90% of them had dusted tubes and turbos.. so now they have documented a problem with K&N's so any turbo or air system problems and ANY dust the warranty is voided...
Can't really blame them..
WOW THIS WAS MY 500TH POST !!!!!!
A friend works for a ford dealer and he showed me a Power stroke with a K&N filter system and a failed turbo.. he showed me the inside of the turbo and intake tube.. Completely dusted.. he was telling me that they started pulling apart the intakes on different trucks that came in for service and about 90% of them had dusted tubes and turbos.. so now they have documented a problem with K&N's so any turbo or air system problems and ANY dust the warranty is voided...
Can't really blame them..
WOW THIS WAS MY 500TH POST !!!!!!
Registered User
Joined: Feb 2004
Posts: 278
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From: Lafayette, LA
If motorcycle mfg's acted like this they would never have to do a warranty repair! Hell, my bike was rejetted and new pipes were setting on the crate before they even opened it!
So, What I have gauges and an intake? I can't believe that would void my warranty, I mean my gauges are in a MOPAR SRT-10 pillar!
97
I bought my current truck in Houston and I could not believe the parts department at this dealership. They had 50HP injectors in a glass case brand new set of 6. Cold air intakes Edge chips and a lot of them were installed on vehicles in the lot brand new!
But my local (read as more expensive, not that great) dealer did not want to replace the BAD separating door panels on my front doors with 12k miles.
So, What I have gauges and an intake? I can't believe that would void my warranty, I mean my gauges are in a MOPAR SRT-10 pillar!
97
I bought my current truck in Houston and I could not believe the parts department at this dealership. They had 50HP injectors in a glass case brand new set of 6. Cold air intakes Edge chips and a lot of them were installed on vehicles in the lot brand new!
But my local (read as more expensive, not that great) dealer did not want to replace the BAD separating door panels on my front doors with 12k miles.