denied and for what?
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Joined: Aug 2004
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From: SoCal
If he had the original paper work showing the reflash, and the mileage it was done wouldn't that be enough to throw it back in their face? BTW shouldn't it be their computer when the service(reflash) was done. If they can keep a blackball list of trucks in the computer then surely they have records of service performed.
Bob
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Joined: May 2007
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Fight it I was just in the same boat when my trans went down so I took it in under warn work and the called me the next day saying they are not going to cover because i had a programmer on my truck. I told them to prove it and they told me they ran a computer on it and I said so. but i stuck with my guns and told them i didnt and did not admite to having one and they replaced my trans with a new $5800 dollars covered under warr. Thanks to marco ans smarty that it leaves no footprint!!!!!!!!!!!
They have to prove it and show you!!!
They have to prove it and show you!!!
Registered User
Joined: Apr 2006
Posts: 108
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From: Albuquerque
So lets do a bit of math, shall we?
Old flash a while back says 38,xxx miles.
New mileage says 42,304
Old flash + new mileage = 70,304 + xxx
Odometer currently shows 73,936.
Just a few % difference.
Not difficult to believe the old flash erased the mileage now is it?
Old flash a while back says 38,xxx miles.
New mileage says 42,304
Old flash + new mileage = 70,304 + xxx
Odometer currently shows 73,936.
Just a few % difference.
Not difficult to believe the old flash erased the mileage now is it?
DTR's 'Go to Guy'
Joined: Jan 2007
Posts: 3,811
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From: Indiana
Downloaders typically ( o.k. Smarty not included! ) erase key cycles and can affect SCI mileage written to the ECM. I have never had a Dodge of any kind erase mileage when doing a factory flash. Not saying it couldn't happen, just hasn't happened to me.
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Joined: Nov 2006
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From: Ringtown, Pa.
38,xxxmiles, plus 42,304 = 80,304 Not 70,304 ........
Registered User
Joined: Mar 2007
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From: Henderson KY
Actually my dealer knows that i run a smarty cause I go to the drags with them. The new general manager had a diamond man come check it out and the dealers diesel tech called me and told me to tell them to prove that I had a programmer on my truck so i did!!
Banned
Joined: Apr 2007
Posts: 2,283
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From: Coeur d'Alene ID
Who cares if you have a Smarty. Your dealer sees you drag race and you still expect to have it repaired under warranty? Bone stock and you take it on the track you can kiss your warranty good bye. Racing is a little outside of normal use and service.
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Joined: Sep 2007
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A word to the many. DC just sent out a notice to all dealerships effective in december. a modified airfilter ( any air filter other than stock) holes in an air filter box, modified exhaust (any modification what so ever from stock) change in pipe diameter ect. is now grounds for voiding the factory engine warranty. its still to each dealerships discretion and mainly applies to the 07 and up trucks but still it should be noted. At a few dealerships locally i know of several cases where someone had aftermarket exhaust and a chrome tip installed on thier 6.7 and an air filter and they now own a 5k mile un-covered ticking smog bomb.
Good luck, they can claim all they want, they still have to physically prove.....a malfunctioning computer doesnt prove anything
Good luck, they can claim all they want, they still have to physically prove.....a malfunctioning computer doesnt prove anything
Thread Starter
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From: kokomo, IN
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Joined: Feb 2006
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From: Concord, CA
A programmer does the same thing. It holds the injectors open longer as well.
What do you think is the difference between a programer and a box?
Really, if I were you, I'd be nice to them, and just go to another dealer.
If you are a jerk to them, they will red flag you on the computer, and you won't get warrenty service from any dodger dealer.
Many dealers when they see something like this, they just mark it on their local system.
What do you think is the difference between a programer and a box?
Really, if I were you, I'd be nice to them, and just go to another dealer.
If you are a jerk to them, they will red flag you on the computer, and you won't get warrenty service from any dodger dealer.
Many dealers when they see something like this, they just mark it on their local system.
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Joined: Jan 2008
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From: Spring,TX
Yes injectors open & close,but think about it this way-your engine has a redline of say 4000 rpm-you can run it for short periods at that rpm & be ok-but run it close to redline for a long time & its not going to last that long
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Joined: Aug 2006
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From: New Mexico
So, you are a few days into this, have you made any progress with getting your warranty issues and arguments in order with your dealership? Have you returned to them and asked for their proof that underlies their denial? Have you contacted/involved Chrysler in this matter?
CD
CD
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Joined: Aug 2006
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From: Corpus Christi, Texas
I took my truck in as is with the mods listed (just removed the xzillaraider box) when it was leaking antifreeze. They warranty the work and I paid a 100 deductible. Then 4 months later they credited the credit card I used and I still don't know why but I am not asking any questions. So like everyone else says it is really who you take it to if they are still gong to honor the warranty.