2nd Gen. Dodge Ram - No Drivetrain Discussion for all Dodge Rams from 1994 through 2002. Please, no engine or drivetrain discussion.

is the dealer screwing me

Thread Tools
 
Search this Thread
 
Old Sep 16, 2004 | 03:40 PM
  #1  
halerazor's Avatar
Thread Starter
Registered User
 
Joined: Mar 2004
Posts: 801
Likes: 0
From: springfield,oh
is the dealer screwing me

I moved this topic thought it would fit in better here.
i took my 95 in the other day because the brakes went completly out. last time this happened i took it to a brake shop and they said it was the dump valve and that fixed it. 8 months later it did it again so i took it to the dealer first they said it was the abs contoller so they put that on, but now they said they found a broken line but i never noticed any fluid anywhere and wasn't losing any. anyway when i ask them since it was a broken line then i don't need the abs controller, but they said they needed the abs controller to reset the abs and parking break light. are they taking me for a ride, shouldn't there be a way to reset it without the abs controller. PLEASE HELP!!!!!!!!!


________________________________
Reply
Old Sep 16, 2004 | 03:55 PM
  #2  
Smokee's Avatar
Registered User
 
Joined: Mar 2002
Posts: 843
Likes: 0
From: London, ON
I am not certain about this, but I thought that the light reset after 50 start cycles or something like that. However, the dealer SHOULD know.
Reply
Old Sep 16, 2004 | 04:32 PM
  #3  
Shovelhead's Avatar
Administrator / Scooter Bum
 
Joined: Sep 2002
Posts: 9,086
Likes: 49
From: Central VA
PM member JBody if he doesn't post here first.
I believe he's a Gen-u-wine Dodge employee.
Reply
Old Sep 17, 2004 | 01:58 AM
  #4  
Rattletrap1's Avatar
Registered User
 
Joined: Jul 2003
Posts: 737
Likes: 0
From: South Bay Area, CA
Typical misdiagnosis that he wants YOU to pay for IMHO
Reply
Old Sep 17, 2004 | 06:44 AM
  #5  
AlpineRAM's Avatar
Registered User
 
Joined: Nov 2001
Posts: 3,733
Likes: 264
From: Austria Europe
Or maybe a line that was weakened by corrosion has finally broken when bent or moved to replace the ABS controller?

AlpineRAM
Reply
Old Sep 17, 2004 | 08:57 AM
  #6  
BigBlue's Avatar
Banned
 
Joined: Feb 2002
Posts: 0
Likes: 0
I don't know if he is, but just for reference, my friend took his truck in for a new lift pump and they told him that he needed to have his valves adjusted and an "injector service", whatever the heck that means.
Reply
Old Sep 19, 2004 | 02:56 PM
  #7  
farmer dave's Avatar
Registered User
 
Joined: Jul 2003
Posts: 831
Likes: 0
From: Alma, MI
Sounds like they are just trying to get more money out of you. I wouldn't think that you would need a new abs controller just to rest the lights. Ask them if there is another reason for the new controller, otherwise I wouldn't get it. I not sure though, but it just doesn't make sense.
Reply
Old Sep 19, 2004 | 08:51 PM
  #8  
jimk's Avatar
Banned
 
Joined: May 2002
Posts: 267
Likes: 0
Re: is the dealer screwing me

Originally posted by halerazor
I moved this topic thought it would fit in better here.
i took my 95 in the other day because the brakes went completly out. last time this happened i took it to a brake shop and they said it was the dump valve and that fixed it. 8 months later it did it again so i took it to the dealer first they said it was the abs contoller so they put that on, but now they said they found a broken line but i never noticed any fluid anywhere and wasn't losing any. anyway when i ask them since it was a broken line then i don't need the abs controller, but they said they needed the abs controller to reset the abs and parking break light. are they taking me for a ride, shouldn't there be a way to reset it without the abs controller. PLEASE HELP!!!!!!!!!


________________________________
First of all I dont care for the ABS brakes but they may be the next best thing to sliced bread. I have a 95 and sure enough the abs brake light came on after I bought it several years ago. I emailed a guy who works for or did raybestos brakes, engineer . I asked the fellow what was the deal. I had brakes but the light was on. I was told that the system goes back to a standard system. Good deal, I justed pulled the lamp and never gave it any thought..
I have since added one ton rear cylinders off a chev 30mm and carbon front pads. If I did not have any brakes I would make sure I was getting pressure. Perhaps a good inspection of all of the system including the hoses and steel lines. If you dont have any luck and the rear shoes are in good shape and adjusted up then prehaps you could install a gauge and check the pressure. The master cylinder is not by- passing?
The 95 imop is still not as good as I would like but it is better than what it was when it first bought it. good luck Jim
Reply
Old Sep 19, 2004 | 09:07 PM
  #9  
infidel's Avatar
Registered User
 
Joined: Dec 2003
Posts: 14,672
Likes: 9
From: Montana
The ABS warning light stays on for 50 on/off key cycles even if the problem that caused the warning is fixed. It's DC way of making sure an all important brake problem is taken care of. It can also be reset with a scan tool.
Reply
Old Sep 19, 2004 | 11:21 PM
  #10  
J BODY's Avatar
Registered User
 
Joined: Nov 2003
Posts: 3,654
Likes: 2
Actually Bill on a 95 with RWAL (which he has) it will reset because the system is tested at every key cycle and has no code storage capability. If the fault is detected all the time the light will stay on, if not, it would clear and then come on only when the fault was detected again. Back in those days we had to make it clear to customers with intermittant probs to bring the truck in when the light came on and not to shut it off so we could ground the wire and count the flashes. Halerazor is picking up his truck and hopefully we'll see what can be done with it.
Reply
Old Sep 20, 2004 | 12:25 AM
  #11  
KATOOM's Avatar
Registered User
 
Joined: Jan 2003
Posts: 4,179
Likes: 142
From: The "real" Northern CA
I may be wrong here but since this fix wasnt under warranty, I thought that the dealer has to let the costomer know ahead of time what the problem is and give them the option to fix or take home. If the work is done without the costomers consent then to bad for the dealer. Sure there might be a shop time charge for the estimate. What if they told you all your brakes were bad and they went ahead and changed them to? If your didnt authorize this work then tell them your going to turn them into the Bureau Of Automotive Repair.
Reply
Old Sep 20, 2004 | 11:24 AM
  #12  
Rattletrap1's Avatar
Registered User
 
Joined: Jul 2003
Posts: 737
Likes: 0
From: South Bay Area, CA
I would guess he authorized the controller as that was the diagnosis/estimate. My understanding is teh shop has to stay within 10% of estimate or contact the customer for authorization.
Reply
Old Sep 21, 2004 | 03:39 PM
  #13  
halerazor's Avatar
Thread Starter
Registered User
 
Joined: Mar 2004
Posts: 801
Likes: 0
From: springfield,oh
i picked it up today. i asked the guy why he couldn't reset the lights without it and he said they couldn't communicate with it. As for the brake lines i tolg him i never seen the busted line and wasn't losing fluid. he said they didn't notice it till they were done working on it and backed it out and noticed the puddle underneath. i said "so i have to pay for something you guys messed up". then he said it would have happened when i left the shop anyway. he said hes been working on dodges since 82 and knows what he is doing.when i asked for the odl parts they just happen to throw them away yesterday. by then i figured i wasn't getting anywhere so i said " just give me my truck and i'm never coming back because you guys are a bunch of crooks.heres the dealer i went to we don't name names here, read the rules i recommend no one takes their truck there.
Reply
Old Sep 21, 2004 | 04:53 PM
  #14  
infidel's Avatar
Registered User
 
Joined: Dec 2003
Posts: 14,672
Likes: 9
From: Montana
Might want to write your opinion here to warn others
http://dodgeram.info/survey_dealer/Dealers.htm
Reply
Old Sep 21, 2004 | 04:57 PM
  #15  
amartinson's Avatar
Registered User
 
Joined: Mar 2003
Posts: 717
Likes: 0
From: Minneapolis, MN
I believe it is the law that if they cannot produce your old parts that were replaced, you do not have to pay for the repair.

The "we threw them away" excuse does not get it.

Correct me if I am wrong.
Reply



All times are GMT -5. The time now is 11:59 AM.