rangerst

I have a motor knock in my '01 CTD dodge 3500 and the local dealer doesn't seem to know if it's punched or bored! At 85000mi. I'm told the truck is out of warranty but the CTD motor is still in. Can I now go to cummins shop for warrantee repairs? I assume I have a covered defect.[see forum on motor knock or flex plate] Thanks.

SBishop

It is my understanding that Dodge warranties the Cummins engine for 100,000 miles. You will have to go through Dodge for any warranty work on it.

rangerst

Thanks, I feared that might be the case. Does dodge list dealers and or a service rating of thier dealers on the internet? I need to search out a good one if I must go to dodge! STY

dsldan

The dealer in Duncannon Pa, seems to be diesel savy.

rangerst

Thanks dsldan, can you help me with a name and or number?

Shovelhead

The engines are sold to Dodge "as is" with Dodge providing the warranty coverage to 100,000 miles.
Dodge retains the option of cutting a purchase order to allow a vehicle to be sent to Cummins for work.

Ed

dsldan

Forrer Dodge
Duncannon PA 17020
717-834-3135

britfeal

Or try B&B Dodge in Honesdale Pa. hasa good diesel mech and the service dept.has an excellent rep.

rangerst

Thanks britfeal and ddan, I'll check em out.

rossn2

It's 7 years or 100,000 miles....Try a different dealer and talk to Cummins...You should be able to get this worked out...
Look in your owner's manual...I've found all kinds of stuff regarding the engine warranty....
Good Luck!

rangerst

Flatbeded my truck to a different dealer yesterday[sunday], they called today to tell me it needs a new short block- not sure what caused it yet but they [dealer] will prodeed on my behalf to get one under warranty. More later, STY

herb

ANYONE KNOW OF CUMMINS SAVEY DEALERS IN WEST MICHIGAN? BATTLE CREEK--LANSING---GR RAPIDS AREAS ?