I made a post about locking trailer brakes at 40 mph last week. Well I got it figured out at the dealer after we installed a new brake box and there were still problems.Long story short I was out about $100 for brake box and fuel and probably 5-6hrs of time. Big tex got an e-mail from me last night at 9:00 and by 2:00 this afternoon while I was installing a new lift pump(I do concrete work and it has rained here for a week no worky!!) I got a call from big tex they told me to fax them the invoices and they would issue a check for $200 bucks. Wow what customer service you cant beat that with a stick!!!!!

 

That's good to hear!

Geno's has outstanding customer service as well; details to follow soon on a new thread for G56 owners....

 

Love to hear this. My good service has come from Blumenthals of OK city.
Sad fact is these stories are rare. I for one check here before going in for service. R C

 

in New England Lucky 'B's rocks for sales and service...see...
www.luckyb.com/