how is it that you guys are missing the point. I'll try one last time.

Lets say you are selling hot dogs and I am selling hot dogs you have a stand and I have 10 stands if I want to put you out of business all I have to do is cut my prices low enough that you can't afford to sell them any more. this is what quad is trying to avoid with set pricing. I am not saying I like the Idea but it is a necessary evil.

FINISHED

 

Not that I really feel the need to go into this but, like everything else, I don't hide anything and I feel that with a little information many people will understand.

First and foremost, I personally don't have a preference for who sells it and what they sell it for. It is not a personal thing.

I DO NOT sell direct. If you need help finding a part or a dealer we will gladly point you to the direct of the nearest or best dealer for your needs.

On to the MAP and its need. MAP is an industry standard required by most warehouses. Warehouses are typically the places that these dealers get their product. In most cases there is a bi-direction contract signed between a manufacturer and a warehouse. There are many things discussed and usually a warehouse requires a MAP policy. Not only do they require a MAP policy they require us to inforce it.

So, problem #1 is that I am required to have a MAP policy and #2 I have to enforce it, whether I care or not.

MAp is important for many reasons. First and foremost is to protect an authorized dealer so that he might still be able to sell a product and support a product and be able to make a profit. Yes folks believe it or not the people that sell you stuff want to be able to make a living too. I know that is hard to believe but, it is true.

Nowdays there are all sorts of companies popping up selling a product at a cut-rate. These places do not have puclished phone numbers, addresses, email address or any other type of contact information. In many of these cases it is a company name of the week and they are nothing more than a name on ebay. Somtimes there are multiple "names" run by one individual and other times it is companies spinning off a different name in order to try and compete with the guy in his garage.

It is important to have an authorized dealer for many reasons. Most of the authorized dealers know the products they sell and they can provide support after the sell. Many of these dealers can and will install these products. If a wrong part gets shipped to you they will stand behind it. Most of these places stock product and do not simply dropship thus avoiding any further support for you.

These same authorized dealers have employees to answer phones, questions and general support. They advertise and pay rent or mortgage to have a place of business so that they can serve you better. These are the same guys you can go to for your next modification and they can give you good advise and help you achieve whatever your goals are. In the long run these guys will save you money even though some of the parts are a little more money.

If we let these guys dropship out of their garage eventually the real dealers will go out of business.

I will admit that in some ways I am part of the issue that some on this particular board have. I am here and I am too easily accessible. I can and will answer questions and give you guys support you do not get anywhere else. I will not say I am the most knowledgable person on the VP44 or the Cummins but, I am most likely the most knowledgable person that most of you will ever have access to. I do it because I like it, personally. I personally own and play with these trucks, I am old racer, I love this just as much as you guys do, it is a passion for these trucks that drive me.

Because of this access to you guys many do not see the need for support. You don't need a lot of advise that many do across the country, you don't have to try and call your dealer for something you can just throw something on the board and if I don't answer in a couple of hours you can gripe at me.

I am here for all of that, the good, the bad and the ugly. This is why this is an issue with everyone because I am here and I will listen.

Now for the funny part. Pretty much EVERY single manufacturer that you guys would deal with have these same policies. Many of them do not have near the amount of dealers we do across the nation so their issues with MAP violators are not likely near to the scale of ours. Pretty much all the exhaust guys, all the chip/programmer/module guys, YES the turbo guys, some of the injector guys, Fuel pump guys, Air Filter guys etc.

This is not something I made up nor something I really want to deal with.

So, in the meantime you can keep griping at me about something I really cannot do anything about or you can understand why these policies are in place and deal with it. If you find a great deal, good for you, shut up about it and it is likely not an issue. How many people have you read about that I voided the warranty on, ever?? for any reason??? Just go with the flow and understand the rules, it is more pleasant for everyone.

I am done here I hope you understand where I am coming from.

 

i will preface this post by saying that i intend to pay FULL PRICE for the adren/pluse setup (althoug i am not happy about it for reasons i will explain later...focusing on the commader)

but this above anology does not hold water....and i will bust it up shortly and simply (please dont take this as an attack, i just want to show there are two sides to every way of thinking)...i understand the meaning behind it but it is short sided and has one simple flaw...it works the exact oppsite.

10 gas stations, and 1 mom and pop......(i will use volume, since it has been mentioned before in this thread) you see the 10 gas stations can put the 1 out of business just as easy based upon availability (another way of saying volume) alone...both places have the exact same price per gallon of fuel well the average person goes to the most readily available place to purchase (proves why fast food worked) and if there is NO encentive from MOM and POP for going there then why should you or would you...now give MOM and POP a fighting chance and say cut your prices a little and then you get CUSTOMERS...well it DOESNT hurt the 10 stations because THEY are surviving on the fact that they have 10 STORES to service you and PEOPLE WILL COME....if the 1 or 2 stores nearest the mom and pop struggle a little because people go to mom and pop, but they still make sales well they have 8 others to rely on to make up the difference...you see..it can work both ways...or what if based upon VOLUME mom and pop had to RAISE prices to keep up...now they are FOR SURELY going down the tube because no one is gonna pay more from the 1 store when they have 10 that are holding prices because hey "THEY GOT MORE STORES TO OFFER IT"

look people it works both ways....either pony up and pay for it...or dont...your all spliting hairs...you have heard the stand point from QUAD..WHICH IS VALID....and well we live in a world of CHOICES...(thank god i might add) so make a choice live with the HIGHER price or BUY it LOWER....

now here is where i have a problem and a PERSONAL delima..you see...i have a pretty good idea as to how much it costs to make this setup..(as should you) .based upon public access info (dealer lists its price at their website) (sellers list it on ebay and various other sites for less) that should put you on point as to how much it costs....but for someone like me that has a COMMANDER and realizes that i paid LESS THAN A YEAR AGO full retail price 430 something for a product that is EXACT SAME as what is being offerd as the "pulse" (i know there is a difference in some of the features) it is disheartening...the box itself is the exact same ok..so the pulse has a black trim...but you cant tell me that with all the "downloading of files" there isnt a possibility that an "UPGRADE" isnt possible. sure i would love to pay FULL RETAIL for the ADREN...and pay an UPGRADE for the commander..as it stands alone i am set to pay..a WHOPING 899 for the combo...430 for the commander thats 1330...and the commander is now JUNK...so whos getting who.....

i have spoken with all the same people you all have...even when i first purchased the commander...summer and rorke both told me..."wait untill this new product hits the streets...and we are gonna make a patch for it and the commander to be compadible" and even quad had made reference to it in the very beginning...then the scene changes and i was told NOPE gonna go with a TOTALLY differnent HEAD UNIT/CONTROL MODUAL....and when the pics come up and you see what the control mod is for the adren..it is no more than a FANCY COMMANDER....so here is the delima....do i take it in the pants and PAY what i feel is 1330 for the adren/pulse or do i say..."HEY I LIKE THE SOUND OF 500ish from one of those E-bayer's...at least then i feel like i am not paying more for this product than everyone else...and isnt that what we are all arguing about??????

NCA

 

wahoo quad well thought out. I don't have any of your products YET but I have a feeling I will thanks for putting your self out there for all of us.

 

I understand your issue but, I will offer you this for a piece of mind.

First the Pulse and Commander do you the same exact LCD, Backlight, Buttons, Plastics and main processor. That is it. We tried to make the Commander work and we could not due to the way the serial lines were set up and the way we the rest of the supporting components set up.

The Pulse will not work by itelf period. You can power it up and it will sit there and read 0 on all parameters until you are blue in the face. You can pipe in anything you want and connect anywhere you want and it will read 0. It is 100% dependant upon the Adrenaline and because of this we were able to offer it for a lesser price.

I think our track record of trying to allow upgrade paths both online and hardware upgrades speaks for itself. No one else tries like we do, or tries at all to be backwards and forwards compatible. I think we are more than fair in that area.

Now, if you don't believe me, buy a Pulse, take them both apart and tell me they are anything alike. I have no reason to lie, I promise you that is the way it is.

Another thing I did not touch on that I think I need to. We are not price fixing or asking anyone to ask for full price or MSRP. A MAP policy gives the user a range of what the product can be sold for. It is not price fixing as they have options.

 

with my last post....i dont want to leave that taste in your mouth QUAD...I DO VALUE YOUR COMPANY and that is why i said...I WILL PURCHASE THE PRODUCT AT FACE VALUE!!!!!

NCA

 

quad looks like you and i are typeing at the same time..i tried to squeeze that last one in...you quoting me beat me quoting you...lol

you rock.

NCA

 

Thats it in a nutshell. What is so **** hard to understand? You want a **** warranty pay the price from an authorized dealer. You don't want to pay that price, you don't get a warranty. Its all very simple really. Its not like Qaudzilla's products are outrageously priced either...



To those of you whining about the customer getting screwed... in this particular case if you had ever actually dealt with anybody at Quadzilla you might not be so quick to point that finger their way.

 

very true..i have and they are wonderful people....and i must say....speaking with SUMMER....well lets just say us CALI boys that can appericate a nice TEXAS twang....lol...lol well you get the picture...j/k QUAD...

NCA

 

What warranty? How many engines have been ruined by poor testing of product? Where is the engineering that say Cummins put into their engine to assure great performance and Loooonnnngggg life? How about add on makers telling owners to take their add ons off and cheat truck manufactures into warranting far more that they orginally bargained for? I say bring on the Asian manufactures and bring some reasonable pricing to the foreground. Protectionist policy's are not what made this country great.

 

Hmmm.... Two sentences that just dont go well together.... "Bring on Asian manufacturers... and what made this country great"

 

Protectionist policy is what made your country great...

Right up until the world became a truly global marketplace. Now protectionism doesn't work anymore. We see it every day. Cheaper stuff coming in offshore, high priced local workers not willing to concede to help the great companies they work for, making offshore stuff even cheaper to buy, which is what most consumers look at initially.

I prefer to buy north american products to keep it local, and european made products if I want quality. Price is no longer indicative of quality though. And just because its made in canada, or the usa, and has a higher price tag, does not mean the product is better.

Its too bad that things have gone that far, and I am way off topic on this one.

Back to the original point. When I produce a product, and I sell it to someone, I have made my money. Which is what I figure I need in order to cover my costs of production, possible warranty claims, tech help, etc. After that, if someone wants to make as much as they can, or a little bit and sell a whole bunch, that is totally up to them. Responsible business practice dictates that I do not short the end consumer, because they bought from "honest Ed's discount offroad products". If they are the original buyer, of the new product, I help them out. This is how my narrow minded ways work. I keep my price low enough that we can all make money anyway.

Good luck to all with having to hold the line on high prices, and I sincerely hope however you do business works for all of you. Just remember, there is a good chance that some offshore outfit is lurking, in your neck of the marketplace.

have a great day

 

Some people just cannot see the forest for the trees...........


Why is it that people just want to whine, moan and go against the grain?

Take my advise, do what you need to do and keep your mouth shut. Why in the world would you want to read a policy we have in place, break it and then try to run in my face? Why not just shut up about it?

 

bring on the Asian manufactures
This is why the economy has gone to Edit, because everyone is outsourcing for better deals. Maybe you should quit complaining about something that you arent going to be able to change no matter how hard you cry and go to asia and work in a sweat shop making your own stuff.

 

This one is done, nothing of value to begained by continuing to whine about policy that you can not change.