Computer wil ding when it is plugged in.

 

Yep, that's what worked for me, but I had to get Justin to try a couple things. I finally asked him if I should try doing a restart and he said "sure, it can't hurt." Well, that was the trick. We had done a few other things prior to that though. Also the plugging it in real quick after selecting the update module was what Justin had suggested.

Good luck with it.

 

Mine does that too, that should mean that it's working properly. Did you try to download a tune when it was doing this?

 

Try to change the file name when you save it, that is what made it work for mine

 

With the tunes on Quad's website, I don't think you have to do that, I could be wrong. What did you change it too?? When Quad sends the beta testers a tune over the e-mail, we have to rename it when we save it, but I thought that was the only time??

 

Thanks for the help guys, I found out that I had to manually find the usb file to install the driver. Got the 2018 tune loaded and am lovin life

 

Cool!!.........

 

where did you find this file?? i cant get anything to work... i tryed on vista and on a windows xp

 

Im in the same boat i have a vista and xp computers and neither seem to work. hours on the phone with justin multiple times and still nothin! its really frustrating buying this state of the art module that even the manufacturer doesnt know what to do! you'd think they would be the ones that know what to do.

 

I had the same problem found usbser.sys in the directory
Windows/system32/drivers. If it's not there search your windows directory for it, use the find function.

Larry

 

Did you read this whole thread?? Did you try the suggestions in this thread??

 

I followed exactly what Larry said to and I found it, look in the win32/drivers folder with windows xp, it should be there.

 

I am pretty sure this has been my problem on several computers. I think now that I can find the file life will be better. Thanks guys.

 

Yea i have done everything in this thread and many more ideas that justin and the engineers at quad have come up with but still no dice. so???......

 

After you've saved a tune to your computer, do you go to that tune/file and "Unblock" it?? I have to do that on mine, I don't know if anyone else has to.
Right click on the file--Click Properties--Click the "Unblock" tab--Click "Apply"

Edit: BTW, if you only see the "Advanced" tab at the bottom of the Properties, and you do not see the "Unblock" tab, then the above steps would not apply. When I click on Properties, I see both the "Advanced" and "Unblock" tabs after saving a tune to my computer.