firestorm

To keep the wife happy, and allowing me to spend money on the truck, I bought and installed the hands-free 'U-connect' module in her 09 Sebring convertible. In addition to the $250 for the module, they want $85 to flash the PCM. Without the flash, the system won't work. I asked the service manager if that price included the vaseline. His response was, " No, vaseline is not included. If we installed it, we have a 55 gallon drum of KY Jelly, for an additional charge." I just hope she's happy, cause if Momma ain't happy, ain't nobody happy.

Lary Ellis (Top)

If you didn't like the price why did you pay it?

firestorm

Because she wants the u connect system. $85 to tell the car " You have a chrysler, hands free module, now work." is a bit much. Plus, with the price gouging, that is the price no matter which rape shop you go to.

Lary Ellis (Top)

As a consumer you have the right to shop for the best price on a product and service, we have found that parts and labor varies a great deal from Dealer to Dealer.

I am not sure why you are calling them a rape shop though, they have overhead and employees to pay and to do so they MUST charge for their services. Do you work for free? or do you get paid for your labor?

madhat

Lary, I can side with both of you...

My old dealership would charge me 20 bucks for something like this... a 1/4 hour labor... they had common sense. Dude grabs the scan tool, walks out to the truck, does it, walks back in. Everyone wins.

However, in the past, I have had to search around for a dealer that would help me out. In a lot of places, a dodge dealer is not the only place that can do that.

cbrahs

I don't agree with a lot of charges from the dealerships and I work for one. Its a 2 sided coin. dealership has to make money to stay open, customer wants a product but the dealership should use their heads on cases like this. I agree with Mark. $20 and 10 minutes later (cause starscan is slower than a 7 year itch) and its done. Matter of fact, I usually grab the scanner and do it myself in the drive when we are not busy and the customer brings back breakfast burritos! LOL


FOOD AT MY PLACE BRINGS YA TO THE FRONT OF THE LINE! LOL

firestorm

I figured $30-$50 to do it. Not $103 after taxes, fees, shop supplies(?), ect.

cbrahs

always remember you have the right to challenge any charges.

Fronty Owner

Im starting to like my nissan dealer more. They have been a chevy dealer for 73 years. Couple weeks ago, I had my 06 X in for a recall while my daughter was working on the paper work for a car. the tech done the recall work in about 5 minutes and never stop talking on his cell phone (it was a relay board replacement, one screw and a couple clips to pop one out and the other one in). I mentioned a TPMS sensor not working to the service manager and the tech sat the old relay board down and picked up his scanner and spent another 5 minutes walking around the vehicle. He said the right rear was putting out a weak signal and would probably need replaced, but the reprogram would work for a while.
No charge, no ticket, never stopped talking on his phone.

westcoaster

$85? your complaining about paying $85?

Pretty cheap shop rates if you ask me...


We charge $95 an hour (edit: minimum one hour) plus a $40 trip charge (if we need to go to site)

Yes, I get some pretty dumb service calls. "my phone is not working..."

Me: "there, It was unplugged. Let me plug it back in..." (yes, that really happens) That'll be $135 plus taxes please...

There are times that face to face time is less than 10 minutes that includes finding out what the problem is, finding a solution, asking "is there anything else?" and getting the work order signed.

Your not paying for my time, your paying for my experiance and skill to execute an immediate solution to your problem and to do it right the first time.

cbrahs

^^^ we are at $105. its crazy

12valve@heart

I recall hearing of someone who was in that situation with a plumber and told that plumber that for the rest of the hour, he wanted every faucet and toilet checked. He figured that since he was paying for the time, he was going to use that "experience". Makes sense to me.

Scotty

My inlaws took their aging 99 Camry into the dealership where they bought it because it was running rough. Over the years I have learned to when they choose to go there.
They paid 14.95 per spark plug, 70.00 for an oil change and 430.00 in labor and 54.00 for three gaskets. Total was just shy of 700.00! The car still ran rough so they are taking it back tomorrow for an ignition coil for 250 and will be another 400 or more lighter in the pocket book.
They choose to go there and it works for them even though they know its expensive. I have offered to assist with the maintenance and sourcing out the parts at the other dealer in town for less money. However, they seem to have a loyalty there and I leave it alone now.
The car is tired and they need a new one. That in itself is yet another big issue between mother inlaw and father inlaw that I will stay clear of.

I just got off the phone with a buddy of mine. He had to go to the dealer for a couple of parts. I asked him how that went. His reply...
"My bum hurts."

annabelle

Guess how much a scanner cost to reflash your computer.

Hvytrkmech

Our truck repair labor rate- $95.00 hr. Recovery work is substantially higher.