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tranny & Warranty?

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Old Jul 6, 2006 | 09:55 PM
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Angry tranny & Warranty?

Just took my 02 ram in to have tranny checked. Its not shifting up to second unless you get up the rpms and let of the gas. then you have to ease it along till second takes hold. took to dealer and they said it was toast and theyed be happy to put a new one in for 4100 bucks. I have 77000 mi. on truck. Thought there was a 7yr. 100000mi. warranty on it? anyone know how I can prove it has a 100000 mi warranty? are they nuts or am I just getting old and forgetfull. Help Please!
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Old Jul 6, 2006 | 09:59 PM
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I might be able to help you out. Whats your engine serial number?
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Old Jul 6, 2006 | 10:00 PM
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There's a 7/100 on the cummins. I thought it included the drivetrain as well. For that kind of money you can go out and buy yourself a built aftermarket tranny and never worry again. What do you do with your truck that trashed a tranny in 77,000?
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Old Jul 6, 2006 | 10:02 PM
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getting serial #

Im working on getting serial # and the only reason I can think of I tosted it was from plowing snow last year. changed fluid after though.
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Old Jul 6, 2006 | 10:08 PM
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hope you mean vin #

manufacture date is 6-02 vin # is 387kf26652m300468
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Old Jul 6, 2006 | 10:15 PM
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Sorry, Im unable to do anything with the VIN .
The ESN, is located on the drivers side of your engine's front gear cover. You have to open your hood for this. Its written with the rest of the specs. Its in the middle of the plate. It would say "Engine No: xxxxxxxx" Its an eight digit number. I have access to RAPIDSERVE, wich would tell me your warranty coverage, and wether you bought extended coverage, etc, etc, but without the ESN I cant help you.
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Old Jul 6, 2006 | 10:41 PM
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Cool right #s this time?

The center of the plate just has rpm etc. the only #s I saw that you might mean were, family: 2cexho359 - engine#: 5692695 - ref#: 53040202ae. Im sorry I took so long. had to figure out how to prop the hood open tie my boot strings to the hood release while holding the flash light in one hand and trying to hold the paper and write with,well another part.
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Old Jul 6, 2006 | 10:49 PM
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Sorry to make you go back and forth but you wrote down seven numbers... Go back and double check your engine #. You missed one number.
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Old Jul 6, 2006 | 10:55 PM
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k 7 #s

engine # 56926995. thanks for going to the trouble to help.
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Old Jul 6, 2006 | 11:49 PM
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well well well

Just found my original paper work. 7yr 100000mi. tranny and all parts coverd unless used for business,racing etc. then the warranty may not apply. so am I screwed if I use it for towing a lawn mower and snow plowing even though it came with a tow and plow package?
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Old Jul 6, 2006 | 11:53 PM
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dealer?

there the ones who told me I didnt. I think there wrong. I hope to prove it!
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Old Jul 6, 2006 | 11:56 PM
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give me the first four letters of your last name.
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Old Jul 7, 2006 | 12:04 AM
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name

sent it to your mail
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Old Jul 7, 2006 | 07:09 PM
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update

found my 7yr 100000mi. warranty paper and faxed it to dealer this morning. Of corse I havnt heard back yet,so I guess I get to steam some more
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Old Jul 8, 2006 | 12:33 AM
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Don't ever mention what you do for a living. I ONLY use my plow to push my personal driveway (or at least as far as they are concerned), but I should be able to pull my trailer as often as I want. It is a truck after all. It shouldn't matter if it's commercial or not if you purchased it under your name.
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