roxxx

Just a bit of info Folks. beware of shipping anything from the USA to Canada through United Parcel Service. I paid the shipping in USD $ 80 some dollars
and now they have said that was for the USA shipping and now i must pay 80 buck Canadian on receipt of the package (BROKERAGE FEE) This was never implied by the shipper which has already gotten a phone call about it too
the money is minimal but i was told of horror story's of them charging 800 dollars and when it had to be returned they charged 800 more dollars


in my case it is peed me off but the money is small compared to some
beware of United Parcel Service Canada and there hidden fee's

morkable

Yes UPS is a scam,., I try to either send or get sent everything via the postal service, much less issues that way

roxxx

this is criminal they don't change flat rate they charge on value of the package
shipping weight 35 pounds total cost 80 USD and 80 Canadain as off now

If i loose my temper at the door and try to stick the package some were PRICELESS

Dr. Evil

I was ordering a new pillar pod this am - the company told me "we only ship UPS".

I said "thanks" and hung up the phone.

Homestead

Never ship UPS, always use the Post Office.

But in a case such as this, you just refuse the delivery, simple as that. They will send it back but in a few days it will return, refuse it again and send it back. Usually but not always, the "fees" drop considerably if not completely.

UPS does not want to return anything on their dime and they will do what they have to do deliver it so just keep refusing the delivery. They can't abandon the delivery and they don't want to ship it back...time and weight takes from other deliveries. Just play the game and you will usually come out the winner.

But stick with the Post Office, less headaches and a lot cheaper.

Jeff

ccmckee

The big issue with shipping from the states is that there is no DHL down there and UPS is the only viable alternative for packages the post office can't handle.

dodgediesel

USPS is the only way to go!!!

Tate

I refused a package from them, told them to send it back when they tried to charge me brokerage on a repaired item (my fuel line). Driver said ok. About three weeks later, its dropped off at the door, no one was home, just left there. About two weeks after that, I get a bill for the brokerage fee. Call and complain, they waived the charges. Now I have a fuel line that I don't need, but atleast no brokerage.

han solo

There is still DHL is the USA, I sent another set of injectors to F1 diesel in Texas last month, UPS sucks!

03 ant a hemi

I personally would never send anything by DHL either. They seem to like to take the money for overnight delivery. But deliver it in a week or two. Then Fall back on the clause they have written.
Where my G/F use to work they stopped using DHL, and UPS for the same reason. Delivering Work checks to the wrong address in the wrong city more then once was the breaking point for them.

And charging Brokerage fees on a part you own that was sent in for Warrenty is not correct either. Part of the blame is on the Vendor for how they labeled the package.


If ordering from the US use USPS ground only. Usually onlyl 6 days delivery time.

JoeCanuck

UPS bites. I got burned by them once. Never again. If it ships by ups, I don't buy it.