c5r

I agree with you (tomt) its not the money as much as the prinicple of the issue. And in my case forced ti buy something I really didnt want,when there was no need to.

spots

[quote author=tomt link=board=17;threadid=11771;start=30#113521 date=1047222816]<br>First off, The 160 amp alternator was an important option for me ; If you followed all my attachments to this thread you'll see where I have shown that that DaimlerChrysler has led everyone to believe that you will be getting the 160amp alternator with snow plow prep group with diesel engine and to this day dealers are still quoting this 160amp alternator is availble with diesel(see previous attachement). Last Friday I e-mailed DaimlerChrysler district manager for my area with my concerns about this issue as per directions from my local dealer as of yet I have not received a response. My request to DaimlerChrysler will be very simple, If DaimlerChrysler cannot supply me with 160 a alternator that I paid for I would request reimbursement of $85 plus interest for myself and everyone else who was effected by this. <br><br> When you boil this hole issue down it really just becomes an ethical issue, you just drop close to $40,000 on a new vehicle ,you like to think the company you just gave it to has treated fairly and given you what they said they would,Seems kinda simple to me.......<br>[/quote]<br><br>85 dollars plus go***** interest??????? Come on...what's that 84 more cents????? have followed all of your posts. There is a glitch in the ordering system. You think you got skimmed for 85 bucks.Maybe 10 is for the alt and 75 is for the front springs. Be happy you don't have a Powerstroke. You'd be out alot more than 85 bucks......You just gotta relax, man.....Life's too short for the little sh*t. I've plowed more snow than I care to remember. Never had a beefed up alt. Never had electrical problems either. Oh and C5r, yes you should have bought a tractor to plow one driveway. I have one for sale (John Deere) if you are intersted and it is set up to move alot of snow per hour, much more than any one ton truck ever would. For half the money. FWIW<br>

tomt

If You Check, The Diesel Already Has The HeavyDuity Front springs Included .... The Issue ( If You Read All The attachments) Is The alternator Or Lack Of It And How Dealers And Dodge Offical Site Says You Would Be getting it (see attached , this is a current screen dump , so as of today thay are still advertising that you will get 160 amp alt. with diesel) . Oh and The Intrest Im Asking for.... I Stopped Giving intrest free loans out years ago!!

danlit

I know a little bit about the springs myself, heres what I do.<br> If you want the heaver spring Pkg without getting the snowplow pkg or if theres a truck on the lot without.<br>I take the 39kg/mm out move the 46kg/mm from the other side<br>and install a 54kg/mm and you have a truck that sits 1/2&quot; higher and doesn`t bounce or I should say porpous when trailering.<br> Danny

tomt

Looks Like Im getting a little run around So Far !!! Now I'm Back Dealing with Dealer ,His Email to Me said it was out of their hands and to contact Gary Ralph Of DiamlerChysler !!



This is The Latest response From Dodge, It looks like dodge wants The Dealer
(longleys) to Arrange meeting..

ps . I Didn't receive any email from Gary Ralph

tom



----- Original Message -----
From: &lt;Reply_by_Link_Only@daimlerchrysler.com&gt;
To: &lt;ttrnisk1@twcny.rr.com&gt;
Sent: Tuesday, March 11, 2003 1:17 PM
Subject: DaimlerChrysler Customer Assistance [#2483483]


Dear Tom,

Thanks for the email.

I have reviewed your file regarding this matter. It appears as if your
selling dealership is trying to coordinate a meeting with you and their
factory rep. Unfortunately, the factory rep does not work out of this
office. I would suggest that you contact the sales or service manager
directly to schedule an appointment.

There is nothing further that we can do from this office regarding your
issue.

NOTE: Please do not use the 'Reply' function of your email. If you have a
need to respond to this, please visit us at our reply form (link provided
below). Our system is NOT able to accept any emails at this address.

For any future communications related to this email, please refer to the
following information:
REFERENCE NUMBER: 11042646
TICKET (Tracking) NUMBER: 2483483
REPLY LINK:
http://www.chrysler.com/wccs/brand_f...mp;ticket_id=2
483483&amp;reference=11042646&amp;

Sincerely,

Ben Binek
Senior Staff Representative
DaimlerChrysler Customer Assistance Center


****************************************
------- Original Message --------
From: ttrnisk1@twcny.rr.com
Date: 03/11/03 09:50:17


Form Selected:
--------------
Category: US Customer Service
Brief Description:
------------------
Snow plow prep group option with Diesel Engine option
Comments:
---------
This Email was sent to Gary Ralph of DiamlerChryser On March 7 and as of
yet I have Had no Contact Concerning This . I would appreciate a Written
Response From A DiamlerChryser Rep. Concerning this Unresolved issue
----- Original Message ----- From: Chris Atwater To: Tom Tryniski
Sent: Friday, March 07, 2003 10:44 AM Subject: Re: Snow Plow Prep Group 160
amp Alternator descrepancy DiamerChysler case # 11017573 for VIn #
3D3-KU26C23G-789964 Hello Tom, I have Gary Ralph's email and he is the
Daimler Chrysler DM who should be handling your matter. His email is
GJR6@daimlerchrysler.com . Let me know if it works for you. Thank you and
have a great day! Chris Atwater Internet Sales Manager ----- Original
Message ----- From: Tom Tryniski To: Chris Atwater Sent: Friday, March
07, 2003 9:48 AM Subject: Snow Plow Prep Group 160 amp Alternator
descrepancy DiamerChysler case # 11017573 for VIn # 3D3-KU26C23G-789964
Chris Atwater Please Fowar!
d Copies to Below ; Woody Tool ( General Sales Manager) Dennis Longley
Longley Bros Dodge Inc.(File) This is a follow-up to a phone
conversation between DaimlerChrysler Customer Service Representative (1800
992 1997) ,Woody Tool Of Longley Bros and myself on 03/05/2003 At 1:30 pm
Regarding Above Subject., It Was my understanding of this conversation a
meeting between myself and A DaimlerChrysler district Representative for
this area would Take place in the near future,Could you please supply me
with this day as soon as possible to allow me Time to schedule into My
Calendar,I Would Like to resolve this Issue as Soon as Possible .
Thank You Thomas Tryniski 309 South 4th Street Fulton New York 13069
315 592 2727 03/072003 09:42 am Hello Tom, We spoke with Chrysler
today and what we have to do because there is no existing part through parts
they have found a 160amp alternator, but they have to see if it fits.
Chrysler stated they woul!
d pay and we just need to make sure it's going to work. If not that leaves
Chrysler up to how they will benefit for the mistake. We are trying all
possible routes for you and know we can solve this matter. Please kindly
respond when you have a chance. Thank you and have a great day! Chris
Atwater Internet Sales Manager
Sender Information:
-------------------
VIN: 3G789964
Mileage: 290
Servicing Dealer: 57696 longley Bros.inc
Title: Mr.
First Name: TOM
Middle Initial: m
Last Name: TRYNISKI
Address 1: 309 South 4th St
Address 2:
City: Fulton
State: NY
Zip: 13069
Home Phone: 315.592.2727
Email: ttrnisk1@twcny.rr.com
Code: U
Submit Time: 2003-03-11 09:26:57
Promotion:
Formid: 10

tomt

Another Email to Dealer , I Didn't Get Any Response For Email Requesting A Meeting With Distruct Dodge Rep That I sent 03 11 2003 to Dealer........(see attached)

Patrick Campbell

It seems that the &quot;snow plow prep&quot; group comes only in automatic, which is why I personally won't even bother looking at it. And with the loss of the 160 amp alternator, all we are getting is ... a skid plate? That comes in the protection group anyway.

spots

[quote author=njoverkill link=board=17;threadid=11771;start=30#115897 date=1047658418]<br>It seems that the &quot;snow plow prep&quot; group comes only in automatic, which is why I personally won't even bother looking at it. And with the loss of the 160 amp alternator, all we are getting is ... a skid plate? That comes in the protection group anyway. <br>[/quote]<br><br>look back at the other posts you are also getting upgraded springs.

tomt

My Dearler or Dodge Has not stated that their is a upgrade charge For Front springs or even if their was one for diiesel, I Have not Seen any documation that so states that their is a 85.00 charge for front springs for 2003 diesel and snow plow prep group, My 1997 truck (window sticker attached) whos window sticker clearly shows what is included in snow plow prep group for that year does mention front springs .....but my 2003 window sticker shown in past posting to this thread does not , the documation for 2003 clearley shows 160amp alt , skid plate , 750amp bat which is shown clearley in my past posting in this thread.... If You Have documation that shows a 85.00 charge for front springs for 2003 with snow plow prep group please attach it to this thread ..... thank u

tomt

no mention of springs here !!!

tomt

or any mention here of springs charge

spots

we had just checked the spring tags and the plow prep had different # therefore different springs. Dunno if DC charges more for beefier springs or not. Was speculating. Maybe they charge 85.00 because they like to pi*s people like u off. It's working.... Get ready DC your gonna get backcharged for all fifty people with plow prep. (again speculating) Gonna hurt their bottom line..... oh yeah interest too!!!!! :<br>MY .02 ONLY.*<br><br>*to be read by people with a sense of humour only. All others disregard this post. <br><br>

tomt

Well i do has a since of humor and no i'm not Pi....d off about this matter, all I'm asking of Dodge is do the right thing to me and any other person so effected by this Problem and make it right, and to inform future buyer what they are getting in snow plow prep group and Diesel Engine option, I have attached current 03-14-2003 screen shot of dodge web site showing they are still offering 160amp alt. with Diesel engine option .... We all Know thats wrong, Why are they still offering it ?????? . I Also Feel That Dodge Has The Best Truck Offered for 2003, Bar None.


The key word is Ethics !!!