I've read a couple dozen dealer horror stories on here in the last month. Since I had my first &quot;good dealer&quot; experience while buying my new truck, I figure I'll share it.<br><br>I stopped by the Dodge dealer closest to my house in mid-Dec. I was checking out the new trucks &amp; had a salesman approach me. I gave him the quick &quot;do you know anything&quot; test with a couple stat questions. He impressed me by knowing the answers to all my questions. In fact, 2 other salesmen walked up &amp; asked him questions on the trucks while I was there. I told him I needed to know if the truck would fit in my garage before getting serious. He answered a bunch more questions &amp; let me walk off the lot without any hassle.<br><br>I went back a couple weeks later &amp; got a truck &amp; took it home. For better or worse - it fit. I went back &amp; told him it fit, but I wasn't sure it was what I wanted. Again - no hassle.<br><br>I went back again &amp; got serious about figuring out what I wanted. We got right down to pricing a truck on the lot vs. ordering a truck. I couldn't decide so I walked again - no hassle.<br><br>I did a bunch of research - mostly on this page - thanks! I called him up with a spec list for the truck I wanted. He called back a couple hours later with the trucks that existed in the state that would fit the bill. I took the wife over to check out the colors &amp; talk it over. We settled on a truck &amp; told them to get it.<br><br>In addition to the other issues &amp; trips, I also traded in 2 vehicles on the new truck. I told my salesman what I wanted to do up front &amp; what kind of deal I wanted. I've bought several new vehicles &amp; am willing to negotiate for days to get the right deal. I told him I'd buy my truck there if they would give me the right deal with the first offer.<br><br>In between these &quot;almost-bought it&quot;s, I went to a couple other dealers &amp; had a very good idea what the trucks were going for &amp; what my trades were worth. When I finally settled on a truck, they came in substantially better than anyone else - on the first offer. I told them it was a deal.<br><br>Since then, they've continued to convince me that they will get all my business. They give customers &quot;Sale's Price&quot; on parts &amp; labor. I figured this would be BS - but they've been the best deal on almost all parts I've bought. I even bought my 315 BFG AT's from them.<br><br>More important than the price has been the service &amp; attitude. My salesman has treated me like a partner through the whole process. He's been honest &amp; helpful.<br><br>I have bought plenty of vehicles, but this is the first time I've ever given a recommendation on a dealership. It's also the first time I didn't immediately throw all of the salesman's business cards in the garbage as soon as I drove off the lot.<br><br>I hope this message is received in the spirit it's intended. I have NO affiliation to this dealer or salesman. You guys have been very helpful in answering my questions &amp; I just hope others can benefit by my good experience.<br><br>Ok, if you don't want to see who the dealer is - hit &quot;Back&quot; now!<br><br>The dealer is Doug Smith in American Fork, Utah.<br><br>The salesman is Dempsey Bowling. You can reach Dempsey at 801-492-1110.<br><br>Thanks again for everyone's helpful info! If I can answer any questions on this subject - feel free to post or email.<br><br>Guy

 

I wish Dempsey would have been there when I visited them.<br><br>I can't even remember the name of the salesman that &quot;helped&quot; me there, but he had to scribble someone elses name off their card and write in his.<br><br>Hindsight being 20/20, I wish I would have gone back to them and given them a 2nd chance though, my experiences with the dealer I got mine from are getting worse and worse.<br>(service wise)<br><br>Won't name names, but he &quot;backs you up&quot; .<br><br><br>phox

 

I had a great buy experience and additionally the dealer put me in for a special program that reduced the price by $315.02 even over 2 months after I bought the truck. I would have never known if the dealer had pocketed the money. Last night I got the check in the mail. <br><br>Dealer: Allen Samuels Dodge, Fort Worth TX The salesman Keith Tremble. They were cheapest, and very cool. Got my business for next time. <br>No affiliation with dealer or salesman. I was just impressed.