3rd Gen High Performance and Accessories (5.9L Only) Talk about Dodge/Cummins aftermarket products for third generation trucks here. Can include high-performance mods, or general accessories. THIS IS FOR THE 5.9L ONLY!

Problem loading SMARTY

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Old Mar 7, 2007 | 11:22 AM
  #1  
Cruizer's Avatar
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From: Silver City, NM
Problem loading SMARTY

I have a 06 truck and purchased the SMARTY from DTR store. Following the directions I am having problems getting the SMARTY to communicate. I put the key in the ON position and have the cable plugged in and am receiving a ERROR UNKNOWN SOFTWRE. Does anyone have any ideas of what might be going on or any possible solutions?

Cruizer
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Old Mar 7, 2007 | 11:29 AM
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From: K.S.
Have you put any kind of down loader in the truck before?
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Old Mar 7, 2007 | 11:30 AM
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Has your truck ever been updated. When I updated mine my Smarty wouldn't reload so I had to down load the new software.
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Old Mar 7, 2007 | 11:34 AM
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From: Tomball, Texas
I wonder if the ECM program in your truck is newer than the version in the SMARTY. I would download the latest SMARTY program from Mads Electronics and retry.

MikeyB
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Old Mar 7, 2007 | 11:39 AM
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The truck has never had a downloader in it. It has been reflashed at the dealer. The SMARTY was supposed to come preloaded with the latest software.
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Old Mar 7, 2007 | 11:44 AM
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Yup just get the software you want and it will be good to go.
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Old Mar 7, 2007 | 12:14 PM
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From: Silver City, NM
Which torque management do you guys recommend? Stock, Mild, Moderate or Wild?
Do I add timing or not?
Which setting number do you guys recommend?

My truck is a 06, 4x4, Auto tranny. The only mods are a Kat delete with the stock muffler retained and a Whistler intake.
I do not tow with this truck and I drive very conservatively.

cruizer
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Old Mar 7, 2007 | 12:25 PM
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From: Tomball, Texas
Mild is a good one. With a stock auto I would try level 3 if you do any towing.

MikeyB
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Old Mar 7, 2007 | 12:26 PM
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From: WA State
did you get smarty to communicate? If not please give me a call. I am happy to assist. toll free 888 225 7637

Thank you
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Old Jan 31, 2009 | 07:42 PM
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I've got the same error UNKNOWN SOFTWARE.... I was trying to go back to teh Beta 4.2... like I've done a hundred times.... I got the error, hooked back up to computer redownloaded the 4.2, tried in truck again... same error. I'm downloading the Revo TNT back in there now.... What is the fix to this Unknown software error???
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Old Jan 31, 2009 | 07:44 PM
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From: WA State
you have a newer software ecm update and the beta is now not updateable to your truck
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Old Jan 31, 2009 | 07:55 PM
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Whoa..... so if I loaded the latest TNT off the site and put it on my truck, I can't go back to the 4.2??? For some reason, the 4.2 runs so much smoother on my truck and feels so much stronger....
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