Yes, it sounds like that dealer does not know what they are talking about. Go to another and try. If you don't have emissions testing in your area, I highly suggest the California style deletes. I have almost 1 year of trouble free driving. Well, not exactly trouble free, when it was -36 C I got a low battery voltage code (but thats not a emissions delete issue). Considering my work is almost 100% in town and the batteries never get a chance to really recharge themselves, I can live with that. Stuck the batteries on the charger and it took 2 days to fully bring them back up.

 

Picking up the truck today to take to another dealer. For those that are following I will post up the conclusion just in case this happens to someone else.

 

Dropped it off at a different dealer and so far they said that they do not see an issue fixing the truck under warranty.

I would love to do the deletes but I must smog every year. Won't the delete void your warranty as well?

 

just got back from Idaho to get my new truck. I will continue to look for anything that will help but it looks like you are on the better side of the street going to another dealer.

 

ran accross this while looking for something else just a minute ago.

ENGINE OIL SERVICE
WARNING: Hot oil can cause personal injury.




NOTE: Change engine oil and filter at intervals specified in the owner's manual.
1. Operate the engine until the water temperature reaches 60°C (140°F). Shut the engine off.
2. Use a container that can hold at least 14 liters (15 quarts) to hold the used oil. Remove the oil drain plug and drain the used engine oil into the container.
3. Always check the condition of the used oil. This can give you an indication of engine problems that might exist.

Thin, black oil indicates fuel dilution.
Milky discoloration indicates coolant dilution.
4. Clean the area around the oil filter head. Remove the filter (Refer to 09 - Engine/Lubrication/FILTER, Engine Oil - Removal) .
5. Install new oil filter (Refer to 09 - Engine/Lubrication/FILTER, Engine Oil - Installation) .
6. Clean the drain plug and the sealing surface of the pan. Check the condition of the threads and sealing surface on the oil pan and drain plug.
7. Install the drain plug. Tighten the plug to 50 N·m (37 ft. lbs.).
8. Use only High-Quality Low Ash Multi-Viscosity lubricating oil in the Cummins Turbo Diesel engine. Choose the correct oil for the operating conditions (Refer to 04 - Vehicle Quick Reference/Capacities and Recommended Fluids - Description) .
9. Fill the engine with the correct grade of new oil (Refer to 04 - Vehicle Quick Reference/Capacities and Recommended Fluids - Specifications) .
10. Start the engine and operate it at idle for several minutes. Check for leaks at the filter and drain plug.
11. Stop engine. Wait 30 minutes to allow the oil to drain back to the pan and check the level again. (to me and this is just my .02 is that it should drain while changing the oil that amount of time too if that much oil is being kept on the top side of the engine but just tossing it out there and can't find any in depth info stating otherwise)


USED ENGINE OIL DISPOSAL
Care should be exercised when disposing of used engine oil after it has been drained from a vehicle's engine.

 

cbrahs, thanks for all the info!

I got it back from the other dealer. Replaced CCV and DPF under warrantee and did not question anything. They told me that I still had the original flash and that the new one should help keep the DPF clean.

Conclusion: I had a bad dealer and will never go back!

 

Glad the other dealer took care of it for you!

 

I just read this, as I don't get online to often, or for very long.

I am glad you found a good dealer and got it fixed.

I will never understand a dealer not fixing stuff under warranty.
They get paid for doing the warranty work.
And keep a customer happy, so that person stays a customer, and also says good things about them, spreading the word.
Or they screw people, like they did you, and lose you for life, plus many others, because bad news spreads.
Its just so darn stupid.

 

Couldn't agree more. In this case they didn't really even try to work with the customer to fix it and weren't knowledgeable enough to actually diagnose. Sad..

 

So it really wasn't the 30 min drain time thing, that's good, but dang this is getting complicated. I can't even remember when the last time was that I checked the oil except the first time I changed it and a couple times during that service interval.
I pull the plug, spill some on the floor, catch the rest in a pan, change all the filters, put the plug back in, dump 3 jugs of oil into the filler, top off the bug juice and shut the hood!