By god,there are still a few good dealers left that folks can count on.

 

Oh man that sucks.....I would hate to have a crappy dealer.
I'm giving my dealer a 5 Star rateing just like DC does. Tuttle-Click in Tustin Ca. sold me our truck and I have got to say they are the best dealer I have ever went to. All the Ford dealers I went to with the last 10 Fords I owed SUCKED, The dealer that sold us our BMW years ago SUCKED, the dealer that sold us our Passat SUCKED. The good one's are far an few in between.
So the good one's like Tuttle-Click should be mentioned.

 

go take your meds Coobie....you're talking all crazy again

 

Yeah,I know some times I fall off the deep endWhere did I put them darn pillscoobie

 

...and you don't have to. I fully respect that. Just like I strongly think there was another side to that "pancake" the writer of the "I lost 5K over an intermittant leaking water pump" served up. Just seems a bit "far fetched", but I'm thinking of things from a technical point of view. New truck has the red coolant (orange out of the jugs but we'll save that confusion for other posts). That stuff leaves a trail like no other. I'm sure most have encountered the plugs on the heads oozing, or perhaps that dang hose under the turbo, or engine heater. Leaves a pretty unmistakeable path. No other dealers to look at it? I'm just thinking were getting to read the "condensed" or "edited" version. Who knows.

 

JBody,in donhov defense he went threw alot of unneeded BS with his truck.Crysler jerked the heck out of him on this one,trust me I know.After a few conversations with donhov all worked out well.coobie

 

See post #26 Coobs......it is alright that I call you Coobs?? That was the one that seemed a bit "over the top" to me...but stranger things have happened.

NO Body

 

I guess I am missing something on post #26coobie

 

J Body, I don't count so well so question is are you talking about the poster that had a small leak and traded truck due to that or are you referancing my problems. If mine I can give you a very detailed list of which most was just dealer incompentance. And Chryslers answer was "Well you bought under a employee pricing plan therefore you have given up your Lemon Law rights and must go for binding arbitration and you can not add many more miles to truck till we get a hearing scheduled" which took over 9 months and for me about 28000 miles. Their offer was exchange an 04.5 for an 07 they would exchange all equipment, hitch, running bords etc even up till they found out the millage, "Whoops you mean you have 65000 miles on it Hummmmm, guess we want $2.50 per mile over the allowed 30000." They actualy thought they were doing me a favor by wanting my truck + $17000 difference for a new one. I did much better than that on my own...thank you. If you wern't talking about me all is forgiven.....

Don, And thanks Frank....for the support as the bad taste still hasn't gone away even this long after the trade in Feb. .

 

If nothing else, this thread teaches us why pure capitalism, like pure democracy, can never work.

In pure capitalism, eventually someone wins. The competition to win eventually ends, and you get a monopoly run by the victor.

Just like pure democracy always results in the 51% exploiting the 49%. Both of these wonderful instutitions must be saved from themselves.

Like so many things, we have to try to preserve what is good about something without bringing in all that's bad.




All that to preface my comments on the auto industry. Why do dealers cheat and corporations cut costs? Why are people getting screwed out of warrantees and such? BECAUSE THEY CAN-- plain and simple.


Just look at this thread. We have people posting about how a truck would have taken too long to Lemon Law, so a person "HAD" to go buy a new truck. Think about it. You are in essence saying that "This company made a product that didn't perform, and circumstances FORCED me to reward them by buying a new truck from them."

That, my friends, is INSANITY. Look, you will ALWAYS get more of what you reward and less of what you punish. It's a universal truth of human life.

So the auto industry feels no need to improve their customer service, because millions of people are lined up at the dealer's door for the latest "gottahavit."

Why can't a person buy a 2004 or 2005 model when a new vehicle doesn't perform properly? Why give the manufacturer MORE money?

The auto industry thrives, and indeed, exists because we are intoxicated with all things new, and new car smell (as nasty as it is these days) is still a potent drug.

What would happen if tomorrow every American decided to only buy a car every 5 years or 10 years? What if most of the vehicles sold in the US were only to replace something lost in a wreck? I suspect that we'd be much more selective in what we bought, and hence I think competition would increase.

My truck lost a VP at only 40K miles. Warranty covered it, along with a fried ECM amd a bad backing-light switch. Would I have traded my truck for a new one if I didn't get coverage? If Dodge screwed me and gave me the run around, I can all but guarantee I would NOT buy a new truck from them. I would have bought a GM. Or a Toyota. Heck, I might have traded it in on a Honda Civic! Maybe a Titan or Tundra?

The point is that like many conditions of life, we somewhat bring this on ourselves. When we let a company get away with shady dealings, we end up complicit in the deal.


As I see it, the automobile industry in America is headed down a path of near self-destruction.

The manufacturers need to wake up and realize that even though they don't OWN the dealers (they are independent franchises), that is THEIR NAME on the sign out front. People rightly or wrongly don't distinguish between a bad Gm dealer and a great GM dealer-- all they know is that "GM screwed me!".

I can guaranfrickintee you that if it was MY company name on the sign making cars, *I* would own that dealer. My company's name is not going to be at risk unless I can do something swiftly and surely about anyone who tarnishes it.


You want to know what's wrong with the American auto industry? Watch "The King of Cars" sometime. The fact that a clown like that can and will prosper tells me that the system that rewards him is VERY VERY broken.

Yes, we as consumers are part of that system, and I suspect that we, too are part of what is broken....


JMO

 

Good God HOHN......I'm speechless. I'd give you about 10 clapping hand smilies but I guess we don't have one. Maybe one of the Vegas members can cruise over to "choppers" lot and get a few picts of his "sticker prices". That'll get you thinking!!! Creative financing at it's finest!!

 

Before everyone gets on my case and accuses me of "GOing over the top" I must explain my brief story for those that don't know... My truck began to build pressure so much that coolant was overflowing from the reservoir bottle, then water pump etc.. I made several posts on this board and TDR...

My service writer is excellent, delaership is questionable.. THey replaced the water pump3X and after 3,000 miles it would begin puking coolant all over again.. Finally they refused to look at it and I was told to " Drive it until it blows up, then we will fix it"... Not very professional would you say? Lemon Law attorney took the case but as the origional poster said... Could no use the truck and if we were LUCKY it would only take 4-6 months for resolution... I couldn't do that!! PLUS my service writer even said to call the lemon law attorney. Something was going wrong internally and unless it spit the bullet in their driveway, it did not exist!!

So, don't get on my case.. I couldn't wait for it to blow up, or be repaired when it DID blow up in the middle of nowhere with over 100,000 dollars worth of rodeo horses and family.. I had faith in the Dodge trucks and always have,, so I bought another one.. DIdn't switch brands... I was bound to get a bad one.. the Lemon Law process is far too long..

 

.....now your pm to me said "eating". I interpret that as pumps failing, not "my resivoir was overflowing" which could be a mirad of things.......and to tell you the truth, I wouldn't know what to tell you. Probably one of those "you just had to be there...." moments.


which brings up something even further off topic.....what happened to that "old" truck?

Hope your new truck is living up to your expectations.

 

Just an fyi....don't know if it relevant to Roper's case or not though....
https://www.dieseltruckresource.com/...d.php?t=160660



...

 

Your correct, the problems BEGAN with the overflow issue... then as I was in the middle of dealing with that the water pump began to leak.. THey replaced 3X as I said before.. Your right, whne I said "Eating" I meant water pump failure. But everytime I took the truck to dodge they would test drive it and of course it would NEVER puke coolant in front of them!!!! LOLOL SO I go the famous " Cannot duplicate" THey even printed off some TSB for techs stating that intemittant coolant loss from the water pump was NORMAL design parameters and only to replace if it Leaked constantly... Had I goone on this site or TDR and they agreed, then I would have put the key in and monitored it with no problems.. But EVERYONE I talked to, other dodge techs online even said that water pumps should NEVER leak!! ANd as soon as I mentioned I spoke with folks on TDR, DTR, etc.. they got ALL DEFENSIVE.... Had I had the time I guess the only other thing I could have done is take it to a few other dealers to see what they had to say.... BUt I am the type that needed to get it resolved. THat truck was out of service for 11 days since May 5th until July 10th...