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Bad News; High Oil Level

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Old Aug 22, 2006 | 08:34 PM
  #1  
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From: College Station, TX
Angry Bad News; High Oil Level

I had a vibration from my truck on the way home from work, so I stopped and checked my tires. The inside rear was low. While checking the tires I seen a light mist coming from the tube that goes into the valve cover. Guess what I found; oil halfway up the stick. After I seen this I remember hear a louder than normal tapping from the engine. Guess an injector just went south.
It really sucks. I only have 23,000 miles on it.
Dealer will be getting a call first thing in the morning.
I wonder how long it take to repair this problem.
I haven't had any thing go wrong other than little things like the door seals, cab light leak and the such.
All this and I still have to have a flat fixed. Right now that's the least of my problems.
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Old Aug 22, 2006 | 09:36 PM
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Man that sucks! Up to your personal ethics, but I would consider pulling the Quad box off before heading into the dealer with the truck, especially with an injector issue. 99% of dealers will not honor the warantee if they see it, especially with fueling boxes on.
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Old Aug 22, 2006 | 09:45 PM
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From: College Station, TX
I haven't had the box on it for over 8k miles. I've been in and out of the shop over this period for the little repairs.
I could understand this happening if I used it consistently. But I only used sparingly, if you can believe that.
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Old Aug 22, 2006 | 11:15 PM
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From: Sacramento CA
Remove the box or remove your warranty

Just stating facts!!

Rick
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Old Aug 23, 2006 | 09:52 AM
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From: Gilbert, Az
Just to clarify...did you check oil after sitting for at least 20 mins? I usually have to wipe mine down once or twice to get oil out of the dipstick tube to get an accurate reading.

Tony
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Old Aug 23, 2006 | 06:32 PM
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Ditch the box unless you want to pay for the repairs yourself. Dodge will void your warranty due to the Quad box being on the truck and if anyone at the delaer knows that the Quad box is a pressure box it will give them basis to void as you are exceeding Dodgs designed specifications.. As far as boxes go any box should/could/will void your warranty not just the Quad box and there are other pressure boxes out there also.

Now on to the other problem. Stop the truck, do not drive it any further, call the Dodge help line and request truck be towed into dealer, repeat Do Not Drive it, Tow it , Just had mine done & I Drove it 15 miles, Covered everything with fuel/oil mix and I mean everything. Took over 7 gallons fuel to drive 15 miles.
#1 dealer will not do a very good job of cleaning it up, and mine still stinks inside from the fuel & oil mixture all under the truck and all over the exaust.
#2 Last I heard injectors are on backorder from DC although that may have changed. Mine was last week.
#3 Took 4 days to repair not counting weekend, 1 to diaganose, 1 to clean up what little they did clean, 1 just waiting for part and 1 to fix, of course it also included a weekend and I could not work during that time as truck was un drivable so lost 6 days work, again.

Then dealer told me I might have done serious damage to my engine by driving it but when I asked if they checked for damage I was told "NO" Dodge dosen't pay us for that.

Hope that gives you enough incentive to do what has been suggested above.

JM02 Don
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Old Aug 23, 2006 | 08:26 PM
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From: The Plywood state FL
Originally Posted by donhov
Ditch the box unless you want to pay for the repairs yourself. Dodge will void your warranty due to the Quad box being on the truck and if anyone at the delaer knows that the Quad box is a pressure box it will give them basis to void as you are exceeding Dodgs designed specifications.. As far as boxes go any box should/could/will void your warranty not just the Quad box and there are other pressure boxes out there also.

Now on to the other problem. Stop the truck, do not drive it any further, call the Dodge help line and request truck be towed into dealer, repeat Do Not Drive it, Tow it , Just had mine done & I Drove it 15 miles, Covered everything with fuel/oil mix and I mean everything. Took over 7 gallons fuel to drive 15 miles.
#1 dealer will not do a very good job of cleaning it up, and mine still stinks inside from the fuel & oil mixture all under the truck and all over the exaust.
#2 Last I heard injectors are on backorder from DC although that may have changed. Mine was last week.
#3 Took 4 days to repair not counting weekend, 1 to diaganose, 1 to clean up what little they did clean, 1 just waiting for part and 1 to fix, of course it also included a weekend and I could not work during that time as truck was un drivable so lost 6 days work, again.

Then dealer told me I might have done serious damage to my engine by driving it but when I asked if they checked for damage I was told "NO" Dodge dosen't pay us for that.

Hope that gives you enough incentive to do what has been suggested above.

JM02 Don

LOL chrysler barely pays us to diag and repair it let alone clean it. No labor op for cleaning lol
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Old Aug 23, 2006 | 09:24 PM
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I have to say I just got my '05 back from the dealership for the very same reason: stuck injector. It happened Monday afternoon, the truck was towed in to the dealership that evening. I picked the truck up early this afternoon. It seems to be running OK so far. I sure prefer the 2nd Gen truck myself. The VP44 seems like small potatoes compared to these injector issues.
mishkaya
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Old Aug 23, 2006 | 10:01 PM
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I posted in a different rant about DC not paying techs enough to do their jobs. I still feel that that is so but that is DC's fault, BUT and i still say that DC should know the consiquences of an obvaious problem and that the problems cause other time related problems therefore you tech's should band together and fignt for a fair pay for the work you do. Dodge should know it takes 2 hours of clean up when a failed Dodge (Cummins) part fills the crank with fuel and coats the truck Surely you would not return the truck to the customer as it came in. and I realise it costs you money but isn't the good will worth something too. Fight for what is right and if enough complain maybe DC will listen. Take pictures and raise heii, Squeeky wheel gets the grease,

JMHO and yes I was a mechanic (the old kind) 35 years ago and hated it other than when working on my B-Gas Chebby drag car and I hated it so quit as soon as I found something else that paid OK and that was why I quit after 3 years.
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Old Aug 23, 2006 | 10:45 PM
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Do none of you techs do write ups with straight time.D.C.and the other manufactures pay as long as its documented with correct write ups.I played the game over 25 years and never had much issues with straight time as long as write ups were done correctly and not abused.Seems that a lot act like its the manufactures fault for reason something wasn't done or followed through because THEY DON"T PAY FOR IT.Bull,as long as proper guidlines are followed.Read the POLICYS AND PROCEDURES MANUAL. I used THAT book EVERY DAY.Your service manager ought to and it dosen't hurt techs to use it.
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Old Aug 23, 2006 | 10:57 PM
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From: Calgary, Alberta
Originally Posted by donhov
I posted in a different rant about DC not paying techs enough to do their jobs. I still feel that that is so but that is DC's fault, BUT and i still say that DC should know the consiquences of an obvaious problem and that the problems cause other time related problems therefore you tech's should band together and fignt for a fair pay for the work you do. Dodge should know it takes 2 hours of clean up when a failed Dodge (Cummins) part fills the crank with fuel and coats the truck Surely you would not return the truck to the customer as it came in. and I realise it costs you money but isn't the good will worth something too. Fight for what is right and if enough complain maybe DC will listen. Take pictures and raise heii, Squeeky wheel gets the grease,

JMHO and yes I was a mechanic (the old kind) 35 years ago and hated it other than when working on my B-Gas Chebby drag car and I hated it so quit as soon as I found something else that paid OK and that was why I quit after 3 years.
Dodge may or may not pay the dealer properly to do the work, but it's up to the dealer to pay their own staff properly.
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Old Aug 24, 2006 | 06:36 AM
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If its written up and documented correctly for the MOST part Dodge and others pay very well.Its the Dealers BEST customer.Good average techs CAN earn their 40 hours a week on warranty alone.Dealer makes a healthy profit on warranty money.Parts and labor.Get tired of hearing whiners about its WARRANTY.Without that warranty they lose about 15 to 20 percent of their business.It takes a goodmix of warranty/customer pay and INTERNAL to keep a dealership service dept healthy.The problem is incompetant service managers etc.Its a HARD job and not for the faint of heart.Spent many a late night going over pricing guides,how much gross/net,tech productivity etc.Always kept maintance items in line with the fast retailers(alignments,brakes,lube sevices,mainance items.The harder repairs that they didn't do the spread got bigger etc.Lots of mental work all the time.Write ups were a DAILY,hourly policing.Heard I DIDN"T GET PAID FOR SUCH AND SUCH.Let me see your write up.Well I see NOW why you didn't.Nothing here written about the seized bolt or time spent tracing the blue and yellow wire the chart says is here but its really a black and purple etc.Trace and repair diagnois is .5 BUT you did a another 1.0 soldering in and cutting out the melted area but never metioned it except to me or the dispatcher or shop foreman.Lots of money on the table if the system is used correctly.But it takes WORK every minute of the day.Some techs GET IT and follow the guidlines and GET paid.Some service mangers GET IT and work hard but get paid and a NICE outa boy from the OWNER cause he GOT PAID.Then from the customer cause it got done correctly.It ALL goes hand in hand.Not ripping off warranty but real work following REAL guidelines.ALL WATER leaks involve some straight time,air leaks,odd elect.odd or hard running issues,oil leaks for dye,clean,drive,recheck etc.Now if its obvious thats one thing.But LOTS of things in repairs are not.I've deldt with Nissan,Mazda,Isuzu,G.M., and D.C. ALL operate a lot andhad my hand slapped VERY little by reps and VERY few kicked backed claims.I DID loose a lot of hair and kept a headache for weeks as well as needing a eye lift because they were on my cheeks but the system DOES work if used correctly.I have had techs say man your about paper work and proper write ups BUT my check sure is better then the last service manager.I never got paid before for tracing wires or cleaning up that nasty oil leak job etc.have to KNOW and USE the system the way it was designed.Some REPS(most I ever knew) will help with such.
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Old Aug 24, 2006 | 07:53 AM
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Bravo Hounddog.

That was what I was trying to say. A lot of the problems might be from the manufacturers but and it's a big but.....if the techs are spending much more than the allotted time to do a repair then there is something wrong and there must be a way to get paid for what you do. On my injector leak the tech dyed the fuel to find the leak but no place on my invoice do I see time paid for diagnosis, Only time to change the injector, My opinion the sevice manager shafted the tech just like he tried to shaft me.
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Old Aug 24, 2006 | 09:25 AM
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From: Ila georgia
There was FOR DECADES a DYE AND INSPECT OP to go with the repair op.Dye is to be charged out on the invoice with the normal MARKUP and a op code that reflects how much time for the INSPECT that the TECH,SERVICE MANAGER,DEALER PRINCABLE all get a piece of.I've known shops that MISSSED ad on after AD ON that was LEGIT and there to be USED.Lazy I think.There was a NEWSLETTER from a company that would have ops NEVER used listed for differant manufactures with a speal trying to sell DEALERS a adut by THEM and fine how many THOUSANDS of dollars that had been available and not used by missing ops or improper write ups etc.Then they would INSTRUCK and go over every warranty RO coming threw the shop for Ts crossed and "i" dotted for every penny owed to the dealer and missed.I use to read that flier and go WOW and go looking for missed ops that I never had seen used in our store.OLDS had a op paying $5 bucks for EVERY OLDS customer under warranty that was given a ride home! I wore that son of gun out every day! Helped pay for the driver,fuel etc. I had a service manager tell me once he missed lots of little ad ons and it helped with the rep.and their releasonship(spelling).**** he did not work for the REP.or the manufacture.He worked for THE DEALER OWNER and screwed his techs,himself and the BIG GUY up front.Twisted way of thinking to me.Let that REP who more then likely NOT had ever worked 12 plus hours a day in a fast paced shop with ALL that goes on every minute its open do it himself for a few days and miss moneys that affected HIS paycheck.Think not for long.
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Old Aug 24, 2006 | 09:29 AM
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From: Ila georgia
Is the injector and o/rings or what not charged out on the invoice? What about the actual dye?
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