Eight years and 3 days - How did they plan that?
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Eight years and 3 days - How did they plan that?
So sure enough, I lost my VP44 last month. After reading several posts about an eight year warranty, and successful claims to Daimler Chrysler, I started assembling my documents to write my letter. I was pretty sure that I could write a compelling argument that I should be reimbursed, then I noticed:
My VP44 failed 8 years and 3 days after purchase... How do they do that, is there a timer in these things? Arrggh, that is frustrating and I just had to vent to people who would understand.
Thanks for the continued knowledge and support guys,
Pete
My VP44 failed 8 years and 3 days after purchase... How do they do that, is there a timer in these things? Arrggh, that is frustrating and I just had to vent to people who would understand.
Thanks for the continued knowledge and support guys,
Pete
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So sure enough, I lost my VP44 last month. After reading several posts about an eight year warranty, and successful claims to Daimler Chrysler, I started assembling my documents to write my letter. I was pretty sure that I could write a compelling argument that I should be reimbursed, then I noticed:
My VP44 failed 8 years and 3 days after purchase... How do they do that, is there a timer in these things? Arrggh, that is frustrating and I just had to vent to people who would understand.
Thanks for the continued knowledge and support guys,
Pete
My VP44 failed 8 years and 3 days after purchase... How do they do that, is there a timer in these things? Arrggh, that is frustrating and I just had to vent to people who would understand.
Thanks for the continued knowledge and support guys,
Pete
i wish i would have knew about this 2yrs ago.
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While I can't verify the 8 year warranty, but after reading several posts about it, I did open my warranty book, and it states that the Cummins warranty is good for 5 years, and begins when the 3 yr / 36k mile warranty ends. I searched around this site, and google, and there are at least a few people who have received refunds for VP44 replacements after the 3 year warranty has expired.
Most of those threads described the hoops they had to jump through, but for $2000, I would spend a few hours writing a tight letter and assembling copies of all the documents.
Good luck!
Pete
Most of those threads described the hoops they had to jump through, but for $2000, I would spend a few hours writing a tight letter and assembling copies of all the documents.
Good luck!
Pete
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Is the Cummins warranty transferable ? I'm the second owner and just had to put a pump on . It sure would be nice if I could get some money back. Keep us posted.
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Here is a thread that I started. Read down to what Thomas wrote. This is what I'm using for ammo!!
https://www.dieseltruckresource.com/...d.php?t=156264
https://www.dieseltruckresource.com/...d.php?t=156264
#12
A single TDR member, faced with a $3000+ replacement of VP44 & transfer pump, has replied to my original warranty thread stating "when I picked up th truck at the dealer, they agreed 100% that the engine warranty covers 8yrs/136,000m thanks to all before me that took the time to do their homework". I think I read of one other success somewhere on the TDR site.
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all the info you need is right here. put in your model and year. look at 2.6 of the book I think. It tells you everything!!!
http://www.dodge.com/crossbrand/warr...meplate=ram_hd
http://www.dodge.com/crossbrand/warr...meplate=ram_hd
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My pitch was going to be positive, and that I was a "dodge guy" and I wanted to continue being one. I love this truck, but this repair falls well within the intent and letter of the warranty.
I was going to include a photocopy of 2.6 from the book, my sales invoice, my receipts from a previous LP, and a pressure gauge, and the VP44 repair.
I was going to explain that I thought that I had done everything right, and even gone beyond by getting the pressure gauge just to protect the VP44.
Finally, I would add that I don't think a $2000 repair should be part of scheduled maintenance.. I fulfilled all of my obligations, now they need to. I have documentation showing that they have reimbursed other owners in similar circumstances, and they should do the same with me.
Hope that helps, and that someone will post their (positive) experiences here.
Pete
I was going to include a photocopy of 2.6 from the book, my sales invoice, my receipts from a previous LP, and a pressure gauge, and the VP44 repair.
I was going to explain that I thought that I had done everything right, and even gone beyond by getting the pressure gauge just to protect the VP44.
Finally, I would add that I don't think a $2000 repair should be part of scheduled maintenance.. I fulfilled all of my obligations, now they need to. I have documentation showing that they have reimbursed other owners in similar circumstances, and they should do the same with me.
Hope that helps, and that someone will post their (positive) experiences here.
Pete
#15
I suggest you read Code of Federal Regulations, Title 16, Part 701. Read it completely. Pay particular attention to §701.3a(1) through §701.3a(4)
-Thomas