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Let's Talk Customer Service.

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Old Mar 8, 2011 | 07:34 PM
  #1  
jtandgwen's Avatar
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Joined: Oct 2010
Posts: 80
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From: Grove, Okla. USA. God Bless America
Thumbs up Let's Talk Customer Service.

I placed an order from Geno's.
Andy was my point of contact, lifesaver.

Without a doubt the nicest person I have had the pleasure of talking to in many of years.

This man is a wealth of information and very, very detailed with his information. His ability to communicate with customers definitely makes him
a valuable asset to the organization at Geno's. Customer service can make-or- break a company.

My hat is off to him.

Just thought you should know what I think about my experience with customer service at Geno's, Thanks to Andy.
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Old Mar 8, 2011 | 08:24 PM
  #2  
madhat's Avatar
Administrator/Jarhead
 
Joined: Jun 2006
Posts: 14,965
Likes: 19
From: Jacksonville, NC
Good stuff.

What did ya get?
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Old Mar 8, 2011 | 09:42 PM
  #3  
Red3quarter's Avatar
DTR's Locomotive Superhero and the DTR Sweet Tea Specialist
 
Joined: Jul 2004
Posts: 2,883
Likes: 0
From: Valparaiso, IN
I've order through Geno's many times and they always have good service. I get all my filters through them, always delivered when they say they will be and good to do business with.
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Old Mar 9, 2011 | 02:44 AM
  #4  
jtandgwen's Avatar
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Joined: Oct 2010
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From: Grove, Okla. USA. God Bless America
To answer your question---i installed, steering column mounted Westach fuel pressure guage with Vulcan pressure line.

Not for sure if i am going to like it. (location)

Thinking about going for dash mount triple guage pod for my next project.
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Old Mar 9, 2011 | 08:10 AM
  #5  
madhat's Avatar
Administrator/Jarhead
 
Joined: Jun 2006
Posts: 14,965
Likes: 19
From: Jacksonville, NC
I really like my dash mount, but it's a homade job.
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Old Mar 9, 2011 | 08:22 AM
  #6  
cbrahs's Avatar
Chapter President
 
Joined: Apr 2007
Posts: 9,375
Likes: 7
From: misplaced Idahoan stuck in Albuquerque, Roughneckin on RIG 270
i have ordered stuff thru Geno's too. Buy boost boolts by the bag. nice folks to work with and never an issue.
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Old Mar 9, 2011 | 08:54 AM
  #7  
patdaly's Avatar
Administrator
 
Joined: Jan 2007
Posts: 8,372
Likes: 172
From: Streator Illinois
Therein lies the rub............

I spend WAY too much every time I pick up the phone......

But that's a good thing, right?
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Old Mar 9, 2011 | 09:40 AM
  #8  
Scotty's Avatar
Top's Younger Twin
 
Joined: Nov 2001
Posts: 3,743
Likes: 21
From: Thanks Don M!
My wonderfully LEGGED Twin is also a decent person to call for stuff.
Geno's runs a good bizz.
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Old Mar 9, 2011 | 09:52 AM
  #9  
cincydiesel's Avatar
Muted one day, Banned the next....... Ah the life of a DTR 1%'er
 
Joined: Jan 2005
Posts: 2,187
Likes: 0
From: Ohio: Home of the disappointing sports teams
I think the guy running the DTR store was one of the best sales reps that I've dealt with. My turbo and exhaust showed up much faster than I thought possible. He will get my business in the future.
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