Dealer Did NOT pay off my Trade in!

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Sep 12, 2007 | 12:43 PM

#16

Hunter11

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Joined: Jun 2004

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From: Austin, Texas

If it where me I would probably make the payment to cover our butt and then do what Geico266 suggested.

Sep 12, 2007 | 01:06 PM

#17

dodgezilla04

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Joined: Jun 2004

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From: kingston,wa

you still have keys to said vehicle?

Sep 20, 2007 | 06:51 AM

#18

rogers259

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Joined: Aug 2007

Posts: 478

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From: Canal Winchester, OH

Update

Been a few days but wanted to let everyone know that it was a dealer mistake and some how my payoff 'Slipped' by them. Either way the dealer made it right and made an instant ACH payment to Chase and sent a letter of explanation to Chase all of which I was sent copies of. so right now everything seems to be taken care of. Spoke to Chase and the account is closed and there should be nothing that ends up on our credit because of all of this.

Now if I could just get the dealer to pay up to fix the front end vibration issues.

Thanks everyone for your help.

Sep 20, 2007 | 06:54 AM

#19

NWDave

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Joined: Jun 2002

Posts: 286

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From: Bellingham Washington

One final step: Check with those big 3 credit reporting agencies in a few weeks to make sure nothing slipped through to them, while all the details are fresh in everyone's minds.

Sep 20, 2007 | 07:37 AM

#20

jthorpe

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Joined: May 2002

Posts: 4,931

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From: Raleigh, NC

Quote:

Originally Posted by rogers259

So my Wife and I traded in our 05 Ford Expedition back on 8/2/07 for an 04.5 dodge ram 3500. Yesterday I received in the mail a late notice from Chase for missing the payment due on 8/22/07. Sure enough I call Chase this morning and find out that the account with them is still active and that Im 20 days past due . Now I've contacted the dealer and asked from the general manager and got his voice mail and left a message.

The new truck and the Expedition were both under my wifes name and she's got near perfect credit...what is this going to do to her credit since its the dealers problem??? What action should I take against the dealership?

Oh yeah and the Expedition is on the dealers lot for sale right now.

Any help would be greatly appreciated.

Thanks!

This is just me but if I were in that situation I would pay the payment so that my credit isn't affected, and then I would take myself down to that dealer and post watch over the manager's office door until he either came in the office or came out of that office and I would demand immediate payment before I started to Lawyer up. I would not take this lightly as this ridiculous action by your dealer could affect your livelyhood.

EDIT: I just read your last post. Sounds like you got things taken care of. I'm glad it worked out for you. I know for me, I would not have been happy about that at all.