I Got My Cummins Cab Plate From The Survey!!!
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Re:I Got My Cummins Cab Plate From The Survey!!!
[quote author=Dr. Evil link=board=8;threadid=22818;start=0#msg214947 date=1069960771]
Seems to me that it would be easier and less painful to just buy a cab plate from Cummins.... ;D
[/quote]
I think you are right.
Seems to me that it would be easier and less painful to just buy a cab plate from Cummins.... ;D
[/quote]
I think you are right.
Re:I Got My Cummins Cab Plate From The Survey!!!
I sent "Mother" Cummins an e-mail about a month ago.
Here is their reply.
Summary: Cummins Customer Survey
Solution:
Thanks for your email Ed.... on the subject, we liked your email the best and immediately forwarded it to the Ram/Cummins account team. Here's the story, be patient:
We have inquired about the Survey and promised Cab/Dash Plates that were promised, and have learned that many customers have not received their plates. Unfortunately, the reason given was that the webpage neglected to provide a field for entering one's mailing address and/or the data in that field got "garbled."
Rather than attempt to separately connect previous emails with addresses provided after the fact, the Dodge Account team has requested that we tell customers to again go to the site and re-enter their contact information. We have been told that the site is now updated to include an "address field."
We apologize for the delay caused by obvious reasons. Some customers have written in with their address and contact info, and we shall forward such; however, to insure receiving a plate we are requesting that you again submit the form and now include your mailing address.
We thank you for your interest in Cummins products. Please let us know if you need assistance in locating the nearest Cummins-authorized Dealer or Distributor Service Provider. For assistance in locating a Service Provider, feel free to use Cummins North America Dealer Locator, which can be found on Cummins website:
http://www.cummins.com/service_locator/index.cfm
Please let us know if you have other questions and if away from your computer or have a time-critical request that needs more urgent attention, feel free to call us toll-free (from North America) at 1-800-DIESELS (343-7357). Customers may also call Cummins switchboard 1-812-377-5000 (worldwide toll call) and ask for the 800-DIESELS Call Center for assistance.
Email direct: powermaster@cummins.com
Regards,
--
Powermaster
Customer Assistance Center
Cummins, Inc.
Columbus, Indiana, USA
Here is their reply.
Summary: Cummins Customer Survey
Solution:
Thanks for your email Ed.... on the subject, we liked your email the best and immediately forwarded it to the Ram/Cummins account team. Here's the story, be patient:
We have inquired about the Survey and promised Cab/Dash Plates that were promised, and have learned that many customers have not received their plates. Unfortunately, the reason given was that the webpage neglected to provide a field for entering one's mailing address and/or the data in that field got "garbled."
Rather than attempt to separately connect previous emails with addresses provided after the fact, the Dodge Account team has requested that we tell customers to again go to the site and re-enter their contact information. We have been told that the site is now updated to include an "address field."
We apologize for the delay caused by obvious reasons. Some customers have written in with their address and contact info, and we shall forward such; however, to insure receiving a plate we are requesting that you again submit the form and now include your mailing address.
We thank you for your interest in Cummins products. Please let us know if you need assistance in locating the nearest Cummins-authorized Dealer or Distributor Service Provider. For assistance in locating a Service Provider, feel free to use Cummins North America Dealer Locator, which can be found on Cummins website:
http://www.cummins.com/service_locator/index.cfm
Please let us know if you have other questions and if away from your computer or have a time-critical request that needs more urgent attention, feel free to call us toll-free (from North America) at 1-800-DIESELS (343-7357). Customers may also call Cummins switchboard 1-812-377-5000 (worldwide toll call) and ask for the 800-DIESELS Call Center for assistance.
Email direct: powermaster@cummins.com
Regards,
--
Powermaster
Customer Assistance Center
Cummins, Inc.
Columbus, Indiana, USA



Then
Then :-[ Then