This is my 3rd order from them. Each time I have spoken on the phone with them they tell me my order is shipping out that day and I should have it in 2-3 days (Im only 15 mins from their wharehouse). 3 days after each order, no package So I call them at around 3 pm they say I should have my shipping # at 6pm. Today, 5th day I call them up, the guy rushes me through the conversation and tells me there out of stock until Friday. Its not like these are important items, But 3 orders over the last year have been just like this.

 

i ordered mines bout 2 weeks ago, still waiting!!!!

 

you guys should call Heath direct. he will lite a fire under the person handeling the shipping. he treated me very well and always has.

 

Remember, no vender bashing. Ok so far, just try to post the facts.

Yes, Heath will help you out, I have heard nothing but good about him. I have had my problems with recon too, but I fixed it myself and quit worrying about it. A trip to lowes fixed everything I needed.

 

How about asking to P/U @ warehouse? I know some don't do that. That would solve the issue.

 

They treated me great with my Line of Fire. I had a couple LED's that were burnt out from the factory. They had me take a pic of it and they sent a new one quickly.

 

They dont allow pickup, Tried that already.

 

I was given many numbers for Heath called all of them several times and left messages with no return. I had to fix the problem myself. Oh well...GoodLuck

 

yeah mine been on order for 2 weeks now email respond until i called 3 times may ship in 7 days, whatever

 

i had a couple of problems with my cab lights way back. i talked to heath-he made it right. he even followed up with me a couple of times after that to make sure i was satisified. maybe they are extremely busy with x-mas around the corner.

 

I have a set of cab lights with 1 light that the LED's are bad. Installed them, took them off immediately. I called Recon and have yet to get it resolved. This was all last Spring.

Can someone post Heath's contact info, or PM me if that is not appropriate?

 

Wow, I think Im cancelling my order !

 

I purchased a third brake light from them. Ordered it on like weds and got it on friday. Shipped from FL to NC.

 

Anyone know if they fixed the issues with the cab lights?

 

I think that would be a good idea. There seems to be quite a few people here who are in need of it.
After having my recons for about a month, the lens just fell off one of my fender lights. This has been almost 4 weeks ago. They said they would get another one within a couple days. And not to my surprise (after reading everyone elses complaints) it is still not here.