Order Status
Order Status
Don't know about the 3500's, but I ordered a 2500 -- the dealer placed the order on Tuesday, 3/18 and when I called DC on Friday, 3/21, they said my order was already in "D" status -- 4 days!!! ;D ;D ;D<br>Customer service rep said that orders had slowed down recently (probably due to war jitters and the fact that the new trucks have been available for quite a while now) so backlogs had been worked off and orders are going through pretty quick.<br>
Re:Order Status
Great to hear F11Eng. My Ram went right to D1 status but then it stayed there for over 10 days. When I was really starting to wonder what's taking so long it suddenly shipped.<br><br>My history:<br>2/17 Ordered 3500 QC 2-wheel drive shortbed<br>2/22 D1 status<br>3/05 Built<br>3/07 Shipped<br>3/21 Arrived on train to Spokane<br>3/23 Still on train in Spokane<br>3/25 Hope to be driving it
<br><br>Vaughn
<br><br>Vaughn
Re:Order Status
Dealer put in my order on 2/10, was D1 on 2/19, built/shipped out on 3/4 (Mexico plant), arrived in NJ 3/25. Longest delay was in Twin Oaks, PA where it was unloaded from rail car and sat there for about a week waiting for a carrier.
Re:Order Status
Another update:<br><br>Truck left Laredo, TX on 4/5 on a train and is now on its way to MR-LM (whatever that is) to be transferred to a truck for delivery to San Diego!!<br><br>DC is moving these trucks fast:<br>Ordered 3/18<br>D status 3/21<br>D1 status 3/24<br>KZ sometime before 4/5 since it cleared customs and left Laredo on 4/5<br><br>I might have this thing less than a month after ordering! ;D ;D<br><br>The only disappointment is I find that the HO is now available in California (became available about 10 days after I ordered). >
<br><br>Oh well, I'm sure I'll be happy with this one for a while and then when I need more power I can always visit Edge, TST, Bully Dog, etc.!!
<br><br>Oh well, I'm sure I'll be happy with this one for a while and then when I need more power I can always visit Edge, TST, Bully Dog, etc.!!
Re:Order Status
Hey F11,<br>Where do you get the number for DC to inquire about your status of your truck? I ordered mine on 3/22. The dealer said he would give me the VIN when he got it but haven't heard yet. Any ideas? Thanks in advance.
Re:Order Status
Ask your dealer for the VON, Vehicle Order Number. The number is created at the same time your order is placed. Once you have that- call DC at 1-800-992-1997. Once it goes D1 they can give you the VIN and from that point you can track your truck via the last 8 digits of the VIN.
More info on status codes http://www.dodgeram.org/buying_info/Order_status.htm
More info on status codes http://www.dodgeram.org/buying_info/Order_status.htm
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Re:Order Status
Here is the current sequence from my notes:
Number: 1-800-992-1997
press 1
press 2
press 5
press 2 to bypass survey
press 3 to enter phone number
press 1 to confirm phone number
EDIT: I just called; the survey is gone and so is the option for entering a phone number. After you hit "5" now you go right into the queue.
Number: 1-800-992-1997
press 1
press 2
press 5
press 2 to bypass survey
press 3 to enter phone number
press 1 to confirm phone number
EDIT: I just called; the survey is gone and so is the option for entering a phone number. After you hit "5" now you go right into the queue.
Re:Order Status
Hi everyone. Just wanted to say this is a great site. 8)called to inquire today. truck deposit on 3/22. not ordered until 3/28.
. was originally told not to expect for 10 weeks :-[. found out truck is getting shipped 4/10(thurs). I can't wait. ;D ;D ;D ;D ;D ;D
. was originally told not to expect for 10 weeks :-[. found out truck is getting shipped 4/10(thurs). I can't wait. ;D ;D ;D ;D ;D ;D
Re:Order Status
The excitment is contaigous (sp?)!!<br>
;D ;D<br>Ordered mine 4/5; told it's now 'BX'.<br><br>The dealer also said 8-10 weeks, but I hope it'll be sooner; sure would be nice to have it in time to do the break-in before the summer hits & I want to drag the trailer around!!<br><br>
;D ;D<br>Ordered mine 4/5; told it's now 'BX'.<br><br>The dealer also said 8-10 weeks, but I hope it'll be sooner; sure would be nice to have it in time to do the break-in before the summer hits & I want to drag the trailer around!!<br><br>
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