3rd Generation Ram - Non Drivetrain - All Years Talk about the 2003 and up Dodge Ram here. PLEASE, NO ENGINE OR DRIVETRAIN DISCUSSION!.

Order Status

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Old Mar 22, 2003 | 09:54 PM
  #1  
F11Engineer's Avatar
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From: San Diego, CA
Order Status

Don't know about the 3500's, but I ordered a 2500 -- the dealer placed the order on Tuesday, 3/18 and when I called DC on Friday, 3/21, they said my order was already in &quot;D&quot; status -- 4 days!!! ;D ;D ;D<br>Customer service rep said that orders had slowed down recently (probably due to war jitters and the fact that the new trucks have been available for quite a while now) so backlogs had been worked off and orders are going through pretty quick.<br>
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Old Mar 23, 2003 | 11:11 PM
  #2  
Vaughn MacKenzie's Avatar
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From: Desert Northwest (Pasco WA)
Re:Order Status

Great to hear F11Eng. My Ram went right to D1 status but then it stayed there for over 10 days. When I was really starting to wonder what's taking so long it suddenly shipped.<br><br>My history:<br>2/17 Ordered 3500 QC 2-wheel drive shortbed<br>2/22 D1 status<br>3/05 Built<br>3/07 Shipped<br>3/21 Arrived on train to Spokane<br>3/23 Still on train in Spokane<br>3/25 Hope to be driving it <br><br>Vaughn
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Old Mar 30, 2003 | 08:18 AM
  #3  
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Re:Order Status

Dealer put in my order on 2/10, was D1 on 2/19, built/shipped out on 3/4 (Mexico plant), arrived in NJ 3/25. Longest delay was in Twin Oaks, PA where it was unloaded from rail car and sat there for about a week waiting for a carrier.
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Old Apr 7, 2003 | 01:15 PM
  #4  
F11Engineer's Avatar
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From: San Diego, CA
Re:Order Status

Another update:<br><br>Truck left Laredo, TX on 4/5 on a train and is now on its way to MR-LM (whatever that is) to be transferred to a truck for delivery to San Diego!!<br><br>DC is moving these trucks fast:<br>Ordered 3/18<br>D status 3/21<br>D1 status 3/24<br>KZ sometime before 4/5 since it cleared customs and left Laredo on 4/5<br><br>I might have this thing less than a month after ordering! ;D ;D<br><br>The only disappointment is I find that the HO is now available in California (became available about 10 days after I ordered). &gt;<br><br>Oh well, I'm sure I'll be happy with this one for a while and then when I need more power I can always visit Edge, TST, Bully Dog, etc.!!
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Old Apr 7, 2003 | 02:32 PM
  #5  
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From: Long Island, NY
Re:Order Status

Hey F11,<br>Where do you get the number for DC to inquire about your status of your truck? I ordered mine on 3/22. The dealer said he would give me the VIN when he got it but haven't heard yet. Any ideas? Thanks in advance.
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Old Apr 7, 2003 | 04:53 PM
  #6  
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From: North Lawrence, Ohio
Re:Order Status

Ask your dealer for the VON, Vehicle Order Number. The number is created at the same time your order is placed. Once you have that- call DC at 1-800-992-1997. Once it goes D1 they can give you the VIN and from that point you can track your truck via the last 8 digits of the VIN.

More info on status codes http://www.dodgeram.org/buying_info/Order_status.htm
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Old Apr 7, 2003 | 05:42 PM
  #7  
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From: Long Island, NY
Re:Order Status

Thanks Jeff
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Old Apr 7, 2003 | 07:55 PM
  #8  
Berak's Avatar
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From: Sayre, PA
Re:Order Status

That sequence of numbers no longer works as far as I can tell.
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Old Apr 8, 2003 | 09:52 AM
  #9  
Jeff_OH's Avatar
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From: North Lawrence, Ohio
Re:Order Status

Here is the current sequence from my notes:

Number: 1-800-992-1997
press 1
press 2
press 5
press 2 to bypass survey
press 3 to enter phone number
press 1 to confirm phone number

EDIT: I just called; the survey is gone and so is the option for entering a phone number. After you hit &quot;5&quot; now you go right into the queue.
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Old Apr 8, 2003 | 04:38 PM
  #10  
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From: Long Island, NY
Re:Order Status

Hi everyone. Just wanted to say this is a great site. 8)called to inquire today. truck deposit on 3/22. not ordered until 3/28. . was originally told not to expect for 10 weeks :-[. found out truck is getting shipped 4/10(thurs). I can't wait. ;D ;D ;D ;D ;D ;D
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Old Apr 8, 2003 | 09:38 PM
  #11  
gadgets's Avatar
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From: Long Island, NY
Re:Order Status

The excitment is contaigous (sp?)!!<br> ;D ;D<br>Ordered mine 4/5; told it's now 'BX'.<br><br>The dealer also said 8-10 weeks, but I hope it'll be sooner; sure would be nice to have it in time to do the break-in before the summer hits &amp; I want to drag the trailer around!!<br><br>
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