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BD Diesel Killer B turbo with exhaust brake leaking oil no warranty

Old Jan 24, 2012 | 08:12 PM
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BD Diesel Killer B turbo with exhaust brake leaking oil no warranty

Has anyone experienced an oil leak with a BD turbo with a turbo mounted exhaust mount? I installed a BD Killer B for six weeks and noticed an oil leak at the first oil change of 8000 km, about 6 weeks. I took it back to the BD mechanic and we pulled the turbo and sent it back to BD. They washed it, tightened the tolerances and sent it back with a bill stating the cranks case pressure was too high causing the oil leak, no warranty and a $1300 bill for me. The truck has 160000km on it and no excessive blow by. I am going to have it tested by a cummins tech to make sure. BD Diesel also said idling with the exhaust brake on could cause the problem but there is no advice in the BD owners manual regarding this. The customer service at BD has really sucked here, has anyone had any similar experiences with BD stuff or advice on the problem?
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Old Jan 25, 2012 | 03:50 PM
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Although i dont have an exhaust brake, i do have the Killer B turbo and i have zero problems with mine and i am very happy with it.
You mentioned not seeing anything in the owners/instruction manual about leaking at idle... but if you look at the bottom of the instructions it clearly states the following

*IMPORTANT* When idled for any length of time some oil may leak from the turbo. If the performance/boost is satisfactory and the wheel is not touching the housing (There will be some small movement), the excess oil is not a concern. Simply wipe with a clean cotton cloth and continue use.

You mentioned it costing you $1300?? i am assuming most of that money was spent to pay the guy to remove and reinstall? If i had paid a shop to install a turbo for me i would hope that the technician would be trained/professional enough to diagnose the oil leak/problem before going through the expense and down time of sending it to BD just to find out that there was basically nothing wrong... just my 2 cents
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Old Jan 25, 2012 | 04:35 PM
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The mechanic did a thorough going over before removing the turbo including assessment of blow by. We did not want to send it back but the amount of oil was excessive so we had to do something about it. We couldn't find anything wrong with the engine. BD rebushed the turbo decreasing the bearing tolerances from what I understand and then blamed excessive crank case pressure and not long idle times. Why were the tolerances tightened when there was supposed to be nothing wrong with the turbo?

There could be an issue with blow by at start up as the pistons and rings are cold and the exhaust brake will cause more blow by while the pistons and rings warm. We know this, I am sure BD knows this, but why not tell the customers? This turbo was specified for use with an exhaust brake so I expect to be able to use it any time as I did with the OEM turbo.

At the end of the day BD placed all the blame on the truck and would not even consider their product at fault. I will have the engine tested next week to prove it was the fault of the turbo and / or not enough information provided to the customer in using the turbo. I will not buy another BD product again, although I have invested almost 10K of BD products on my truck, they don't give a **** about their customers. I hope you don't have any issues with your turbo as you will be on your own.
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Old Jan 25, 2012 | 08:16 PM
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Partisan1911 a couple threads below is having troubles with a poorly manufactured intercooler from BD. They're hosing him too in my opinion. It's clearly a bad weld job in the manufacturing and they won't get behind him either. That's two bad BD posts to in under a month. It's good to know...I'm not buying their junk now.
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Old Jan 25, 2012 | 08:48 PM
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If you read the response below from the owner of BD Diesel there should not be any surprises to the level of customer service at BD, buyer beware......
'I did review your file last week and had discussions with our turbo engineer, our claims manager.Diesels don't like the cold weather because people idle them to long, use exhaust brakes to create back pressure to warm them to what they think is operating temperature. When idling in summer temperatures fuel puddles in the cylinders, exhaust brakes cause higher combustion pressures that leak by the valves causing higher crank case pressures. Unless you have no oil pressure work your diesel and wear warmer clothes.You were advised nothing was wrong with the Borg Warner turbo and not to remove it. We have confirmed that the turbo is good. You have also been advised the engine is good. So I suggest you start listening.I hope you have been paying the men that you are hiring to prove some thing that they are telling you is not going to happen. Your turbo will not stop leaking until you stop idling it and start working it.Sorry about my direct statements. We are all trying to help in some way'
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Old Jan 25, 2012 | 09:00 PM
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Wow...
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Old Jan 25, 2012 | 09:12 PM
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needless to say my truck does up to 1000klm per week, tows a 7ton dump trailer about 25% of the time and has to move up to 7 ton farm implements between farms. not sure how much more work the ol' girl could really want. The OEM turbo was pretty tired but at least it stood up to 150000 klm, almost 20 times more than the BD / Borg Warner unit. Maybe I should put on my warmer clothes and stay in the office with my head up my backside?
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Old Jan 25, 2012 | 10:17 PM
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Originally Posted by Kingo350
If you read the response below from the owner of BD Diesel there should not be any surprises to the level of customer service at BD, buyer beware......

'I did review your file last week and had discussions with our turbo engineer, our claims manager. Diesels don't like the cold weather because people idle them to long, use exhaust brakes to create back pressure to warm them to what they think is operating temperature. When idling in summer temperatures fuel puddles in the cylinders, exhaust brakes cause higher combustion pressures that leak by the valves causing higher crank case pressures. Unless you have no oil pressure work your diesel and wear warmer clothes. You were advised nothing was wrong with the Borg Warner turbo and not to remove it. We have confirmed that the turbo is good. You have also been advised the engine is good. So I suggest you start listening. I hope you have been paying the men that you are hiring to prove some thing that they are telling you is not going to happen. Your turbo will not stop leaking until you stop idling it and start working it.Sorry about my direct statements. We are all trying to help in some way.'
Wow x2!! Diesels don't like cold weather? They warm up! How can combustion pressure leak past the valves if they're shut?? And if it could, how does it get to the crank case?? . Just as well, how would excess crankcase pressure cause the turbo to leak oil when the oil system is completely separate from the crankcase?? I understand that excess idle times can wash down cylinder walls. All you can do is run a high idle (if possible) if you plan to leave it running for 5 minutes or more. Besides, crankcase pressure should only exist when the piston rings haven't seated yet (break-in) or the motor is cold. But it surely doesn't take long to warm them up and re-seat. Even the owner is a tool!

I've read way too many of these stories about BD. In fact, multiple stories in a short period of time! I hope people start understanding exactly how horrible BD is and gives their business to another, far better reputable company, causing BD to go out of business.
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Old Jan 26, 2012 | 07:30 AM
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The Dodge does have a high idle that automatically kicks in during warm up, my 07 does any way not sure about the early models, guess BD doesn't know about that either.
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Old Jan 26, 2012 | 08:04 AM
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Wow BD way to slap your customer in the face and be a complete jerk about it. That right there is awesome customer service. I want to buy products from people who blame me for everything then talk down to me. Guess they need to move their shop from up north down to Florida, it's too cold for diesels up ther .
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Old Jan 26, 2012 | 10:46 AM
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wow alone doesn't begin to cut it.

I am at a loss for words; at least for ones that won't get me banned.
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Old Jan 26, 2012 | 08:00 PM
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Some body likes their stuff. Just saw them in Vegas at the Circus Circus campground last week with a Super nice BIG Fiver all Painted up and a Custom paint job on their Truck! Money to burn somewhere!
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Old Jan 26, 2012 | 08:38 PM
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Money to burn because they don't take care of their mistakes like a good company would.
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Old Jan 26, 2012 | 09:16 PM
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I guess BD's former customers will continue to get slapped around until their morale improves.
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Old Jan 26, 2012 | 09:44 PM
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I don't know where Kingo 350 is from but I am from Spruce Grove Alberta and it gets cold here and I use my Jacobs exhaust brake for warm up a lot and my stock turbo has 261000kms on it or 162000miles if you like and it does not leak. I think that one has to take a look at a vendor that has two warranty complaints in one forum and does not have a policy to satisfy his customers. My beef with BD is the penalty that is charged to Canadians with their exchange rates. Today for instance the CDN dollar was higher for a short while than the US dollar but for quite a while now they have been within a nickle or so but if you go to the BD price list Canadians pay a lot more.
If you are buying expensive small items,like programers and things that don't have a lot of bulk or weight to them a Canadian is just as well off to order from the USA. and pay the border fees than to pay the penalty on the exchange rate that is charged by BD.
Jim O
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