I could see an issue if he was going through tie rod ends, drag links, and ball joints like crazy. Yeap, it is getting out of control. Basically I wouldn't worry too much about it. He is just a parts guy, dosen't work in the shop and isn't the service manager so he has no idea what will be covered and won't be covered. That tire is not that much bigger over stock so I wouldn't get all bent out of shape over it. If that is the way they want to treat you their find another dealer but before I did that I would have a FRIENDLY conversation with the service manager who really has the say in what goes on in the shop. I'll give you a hint of advice....BE NICE. If things are going that good during the conversation look at your watch and say "Oh no I am late for an appointment and leave". That is when I would find another dealer. They won't survive long treating customers like that and that is no skin off your back.

 

Yes, there are 2 sides to every coin. Yes, different sizes of tires change ratios, etc. There are points to be made in all directions by everyone involved that are both plusses and minuses. The Moss-Mag Act is also pretty clear about the 'OEM' parts and 'other' replacement parts of equal to or better than quality. I live in a mountaneous region that gets it's share of winter weather. The 'stock' tire that came with my truck is/was basically useless on wet pavement, snow and ice - that tire would have been a danger to my vehicles occupants. If I had replaced it with the same equivalent size in the BFG AT KO's would have it been stock? NO. That 'stock' argument does not hold water, let alone the OEM replacement one. Take a good look at how many vehicles are STOCK and have problems with wheel bearings, DW, front end stuff, alignment stuff, etc. A good attorney would eat them up in a court of law because their OEM part cannot go the distance. I know three people right now who are going through the 'warranty' issues on stock vehicles and DC's claim that "they do not have their kinds of problems with other owners" and are trying to push denying warranties on these people because it is DC's opinions that "they must not drive their vehicles correctly". So where is the driving test when you buy one of these vehicles to certify you are a competent driver according to DC? I think that this is all a game, if they can, they will, and if you let them, they'll do it again. I have vehicles currently in operation on my ranch that are pushing to 20 year mark of good service. I have maintained them excellently, I have larger tires, I have aftermarket exhaust-after the stock stuff wore out, I have suspension mods, they pretty much have had it all. I can say that not one of them remained stock until their warranties were done, and not one of them has had anything but good distance in wear parts that was NOT to be expected due to a mod. If somewhere down the line this Dodge truck cannot keep up with the track records my other vehicles have had, it will be out of my garage and traded in on something that will go the distance. Dollar for dollar, I have reasonable expectations. Notice I used the word REASONANBLE, I expect DC to also be reasonable. Right now I have my WINTER tires on my truck, if they have a problem with that when I take my truck in, then they will have a real problem with me and my attorney when I take my truck out of their service garage. In effect we are ALL driving imports in these trucks, regardless of where manufactured, the mother company makes it such. We are supporting a foreign company and our $$'s go to their kitty in that country. If our dealerships are willing to sacrifice the loss of our business in this country, then so be it, it will be their loss and if they like the dictatorhips that is taking place regarding all these issues, they need to realize that DC isn't going to support them any better than they support us the consumer.

Rant done. Sorry if it offends anyone, but what needs to be said need said sometimes. I am not trying to make this into a debate, useless argument at this level. So, what I have ranted is useless, but does have it's place and point.

CD

 

I was told that my warranty was voided too. The Manager said there was lingering proof of flatulence in the drivers seat and that could taint the leather, rust the seat track, rust the floorboard, corrode the frame and somehow cause the speedometer to be off by up to 5%.....

 

My feelings are that since they have the ability to program for the 285's
that would imply tentative aproval for that size.

Surprised this wasn't mentioned

 

Let me ask you this, what's harder on the truck, 33" tires or 15,000 lbs of 5th wheel? I'm sorry, but the majority of techs/service people in the automobile industry are plain idiots and should be run over by the trucks they can't figure out how to fix.

 

Don't you guys think all this void warranty for what ever reason comes from the top? After all the american car manufactors are trying to crunch #'s to survive the compition of the Imports. It's all about the $$$ & in the last few yrs I've seen more posts like this. This leads me to believe the big three are looking for ways to cut some of their losses. If Toyota comes out with a heavy duty diesel p/u watch out Ford, Chevy, & Dodge.

 

Shoot, Ford is about done now and that's before Nissan's heavy duty diesel makes it to market (I thought I heard Toyota dropped the idea).

 

I had a 6" lift with 37's on 20's and blew my injectors with Bullydog and quad stacked pulled the chips and they fixed everything.. I am not bragging but the tech came and talked to me and said that he had to take the tires off the truck and lower it to the ground to even work on it... I would find another dealer!!! That is BS

 

Not you guys, the local service managers, and blowhard mechanics.


If the truck is rated for the 15000# 5th wheel (mine is 13000#), it won't be on warranty with anything other than stock (or smaller) diamter tires. R U gonna lug that on 33's, probably not, you're smarter then that. We all are. Put what you want on your trucks and compensate for max towing weight with calulation and common sense. We run into blow hards everywhere in life. (The Boss, Mother In Law's, the fat Broad at the DMV) Tell the service manager you don't want the blowhard wrench money touching your unit. "I've brought my unit in to have the ECM reflashed to correct the speedo for the new rubber I bought. How much do you charge for this?" "Larger tires will void your warranty" "Thank you for that speach Mr. President, shall i take my buisness elsewhere? Actaully that was a retorical question because your speach was so moving I've decided to do the same with my buisness." Until you get the answer "That only takes 10 minutes, how does 35 bucks sound." Keep goin. I guess I'm happy with my Local guy because in some places "The Customer is Always Right". Don't take that to mean I can get away with murder. He tells me there is a line where his hands are tied, but I would rather hear, "Sir do you tow with this unit? You know with the larger tires you bought, you are going to have a somewhat reduced towing capacity. Dodge won't be able to warrant your tranny if you want to tow at full capacity with this driveline configuration change. If you get me your VIN# we can look up your build data and figure out if you are going to hurting anything." Service, Service, Service. Where is it today!?!?! Don't take any crap off em fellas.

 

Well stated, ptgarcia.

 

Yes the dumb edited by admin service writer at Gurly Leep Dodge tried to tell me that when my wheel bearings were bad and I had my 295 Nitto's on there. He said the larger tire caused the wheel bearings to go bad. I asked if they changed a lot of wheel bearings on these truck and he said yes. And then asked if they all had big tires and he said no with his foot in his mouth. But they did change them under warranty at 67k.

 

Step 1: Print out the Mag-Moss act
Step 2: Roll it up tight like a shiv, prison style
Step 3: You know...

 

I should have learned my lesson by now, but I feel the need to make a comment about the Magnusson-Moss act. Many of you are somewhat confused about what it really means. I know a lot of people like to preach Magnusson-Moss, but how many people have read the whole thing? I have. The part of Magnusson-Moss many people refer to is the tie in sales clause. This says that a manufacturer can not deny warranty to a customer if they do not use O.E.M. replacement parts that meet O.E.M. specs. It does not say that you can modify the original specs of the vehicle beyond what the factory designed it for and still expect warranty. That is obsurd. If Dodge designed, built, and warrantied a truck to run 325hp and you run it at 400hp, that is not their problem, and you should not expect Dodge to do anything, all though at my dealership, we have not denied warranty for things of this nature.

Now, if you wanted to put a more aggresive tread tire on your truck but stuck with the factory size, you be fine, because you are within the fctory specs, and that is what Magnusson-Moss is protecting. But if you go to 315's you are beyond factory specs, and Magnusson-Moss is out the window at that point.

People sure like to throw magnusson-moss around, but many have never read it. I recently saw a website for an aftermarket diesel engine performance enhancer that claimed to "add up to 75hp and 3 mpg and it does not void your factory warranty due to the magnusson-moss act". That is exactly what it said. In my opinion somebody ought to sue the pants off of that company. M-M has nothing to do with 75hp performance chips.

OK, flame on.................

 

Luke is right on. The Magnusson-Moss Warranty Act was was designed so consumers are not forced to use factory replacement parts when OEM spec aftermarket parts are available, such as lubricants, filters, light bulbs, body panels, etc. Actually, I think they can force you to use factory parts but if they do they must supply them at no charge to the consumer. It wasn't designed to allow consumers to totally redesign their ride and expect what's left to be covered under warranty.

 

Man, am I ever in trouble. I took my stock tires off at 28 miles and have driven over 20,000 on my 315's. Of course, at 300 miles I changed the torque converter and added a box, put 4" exhaust on and a K&N.
Do you think I've lost my warranty? Do you think I care?