Well, I went to the dealership the other day to get my block heater checked. Service guy told me that I need a new block heater and that it was covered under warrenty and that he would order it. Two hours later the service guy called me and said that I had to pay a $100.00 deductable. The truck has 74,500 miles. The warrenty in my owners manual says that the engine block and it's internal parts are covered and that you don't pay a deductable until the vehicle has been in service for 5 years. I thought the Cummins warrenty covered this. Can some one shed some light on this.

Chip

 

You are correct. You don't have to pay the $100 dollar deductible until after 5 years or the last 2 years of the Engine warranty. Take your warranty book in with you and show whoever is in charge. They get this wrong all the time.

 

Spooler,
I'll do that, hopefully keeping my temper in check as I have had several unpleasent experiences at dealerships. Thanks for your reply.

Chip