2nd Gen. Dodge Ram - No Drivetrain Discussion for all Dodge Rams from 1994 through 2002. Please, no engine or drivetrain discussion.

Ripped off?

Thread Tools
 
Search this Thread
 
Old Jun 12, 2014 | 11:17 PM
  #1  
montemorris's Avatar
Thread Starter
Registered User
 
Joined: Mar 2005
Posts: 68
Likes: 0
From: NE Missouri
Ripped off?

I'm on the road in UT and needed new front ball joints, upper and lower, new rear shocks, and front brake pads. Had the work done at a locally recommended shop, not a dealership, using NAPA parts.

the shop rate is $72/hr and all the labor took 6.1 hrs. The lower ball joints were $407/pair, the upper $405/pair, the gas shocks were $191/pair (upgraded from OEM), and the pads were $96/pair. They supposedly did NOT charge me for removing all 4 calipers and polishing and lubbing the bolts. Total bill was $1689. Is this in the ball park? I have NO idea. The truck has 230,000 miles now, so I'm sure the front end needed some work.
Thanks.
Reply
Old Jun 12, 2014 | 11:42 PM
  #2  
pind's Avatar
Registered User
20 Year Member
 
Joined: Jul 2004
Posts: 1,252
Likes: 52
From: Whitehorse, cultural hub of the universe..
price on the ball joints seems a little steep (ridiculous). other than that sounds like they charged the time they had into it, which is fine considering the ignorant hub removal on these things if it goes wrong.

personally, I don't consider gas shocks to be an upgrade, I prefer full hydraulic shocks for better longevity and load control.

that said, I don't think you got gypped on anything but the ball joint price. last time I bought them, they were about 100 bucks each, or 200/pair upper and lower

there are many people who will tell you I am wrong. happy motoring
Reply
Old Jun 13, 2014 | 12:46 AM
  #3  
Robert Rausch's Avatar
Registered User
 
Joined: Jun 2002
Posts: 1,125
Likes: 20
From: Missouri
I had new ball joints put on my '95 in 2008, and specified MOOG balljoints, which have a lifetime guarantee.
Reply
Old Jun 13, 2014 | 09:24 AM
  #4  
patdaly's Avatar
Administrator
 
Joined: Jan 2007
Posts: 8,372
Likes: 172
From: Streator Illinois
Originally Posted by pind
price on the ball joints seems a little steep (ridiculous). other than that sounds like they charged the time they had into it, which is fine considering the ignorant hub removal on these things if it goes wrong.

personally, I don't consider gas shocks to be an upgrade, I prefer full hydraulic shocks for better longevity and load control.

that said, I don't think you got gypped on anything but the ball joint price. last time I bought them, they were about 100 bucks each, or 200/pair upper and lower

there are many people who will tell you I am wrong. happy motoring
Pind, that's about my take on it as well.

Depending on the grade of BJ, even that was not completely out of line, Rock had one at 120is each, so 240, add the 40 percent standard markup, you get 336. I could see 350 or so.....
Reply
Old Jun 13, 2014 | 10:37 AM
  #5  
infidel's Avatar
Registered User
 
Joined: Dec 2003
Posts: 14,672
Likes: 9
From: Montana
My bet is they charged you the full retail price NAPA puts on their receipts but hardly ever charges.
Think they do this so mechanics can jack up their parts prices.
Reply
Old Jun 13, 2014 | 12:03 PM
  #6  
Silver R/T's Avatar
Registered User
 
Joined: Oct 2008
Posts: 944
Likes: 4
From: Spokane, WA
Reading through older threads on here most people recommend XRF ball joints. You can get these on ebay for ~235 for all four.
At $72/hr labor rate I'd consider doing job myself. Myself I wouldn't pay that much and consider that too much to pay to shop.
Reply
Old Jun 13, 2014 | 12:10 PM
  #7  
patdaly's Avatar
Administrator
 
Joined: Jan 2007
Posts: 8,372
Likes: 172
From: Streator Illinois
Same here, the problem is, he was on the road and had to have it done........
Reply
Old Jun 13, 2014 | 01:35 PM
  #8  
montemorris's Avatar
Thread Starter
Registered User
 
Joined: Mar 2005
Posts: 68
Likes: 0
From: NE Missouri
Thanks to all respondents. I guess I have to "swallow" the full NAPA price when on the road.
Reply
Old Jun 13, 2014 | 06:12 PM
  #9  
BigIron70's Avatar
Cummins Guru
15 Year Member
Liked
 
Joined: Feb 2008
Posts: 4,191
Likes: 65
From: Sunny Southern California Land of Fruits and Nuts
All NAPA Parts are made in CHINA so whats your gripe? They mark up the parts 300% then they sell them to you. Why do you think NAPA buys all their parts from CHINA??
Reply
Old Jun 30, 2014 | 08:36 PM
  #10  
roughstock's Avatar
Registered User
 
Joined: Mar 2006
Posts: 1,056
Likes: 0
From: Colorado
Labor seemed fair. and at 72$ an hour. A lot of shops ive been around are 90-120$
Reply
Old Jul 1, 2014 | 11:12 PM
  #11  
SIXSLUG's Avatar
Registered User
15 Year Member
Liked
Loved
Community Favorite
 
Joined: May 2006
Posts: 5,613
Likes: 167
From: Pacific NW, B'ham, Kalispell MT
The ball joints were steep. My moog's were 86/each a few years back.

Did they check/r/r the trac bar?
Reply
Old Jul 2, 2014 | 07:54 AM
  #12  
Grumptee's Avatar
Registered User
 
Joined: Apr 2014
Posts: 7
Likes: 0
From: Coastal LA
A set of Moog ball joints plus shipping was $447 two years ago. Bought online.

Thought I had a good price.

Marc
Reply
Old Jul 3, 2014 | 12:55 PM
  #13  
DJSIKES's Avatar
Registered User
 
Joined: Mar 2013
Posts: 2
Likes: 0
From: North Texas
Well, you may have paid just a little too much for the ball joints. NAPA Chassis Parts ball joints for your truck should cost about $130 each across the counter for the uppers and lowers, but they're made in the USA and have a lifetime warranty. Other than that though everything else seems to be about right.

Source: I'm a NAPA counterman
Reply
Old Jul 18, 2014 | 10:15 PM
  #14  
roughstock's Avatar
Registered User
 
Joined: Mar 2006
Posts: 1,056
Likes: 0
From: Colorado
not to jack the thread, but I just priced napa chassis ball joints and they were 90 for upers and 100 for lowers, So not sure how you got 130 each DJSIKES. just wondering?
I was not impressed, so I just bought entire set of XRF for less money.
and Im tired of MOOG crap lasting 25,000 miles before they are loose.
Reply
Old Jul 19, 2014 | 08:51 AM
  #15  
DJSIKES's Avatar
Registered User
 
Joined: Mar 2013
Posts: 2
Likes: 0
From: North Texas
Roughstock, to answer your question, different Napa stores can have different pricing profiles for the exact same parts depending on their region and and the frequency in which the part is sold. Price can also vary if they're a smaller independent store like my own. Those ball joints in particular are on the high side of the price spectrum in my store.
Reply



All times are GMT -5. The time now is 05:38 PM.