No lawyers, both times DC's Registered Agent failed to appear so I won automatically.
It could be that my closest Registered Agent is 400 miles away though, don't assume you will have the same luck as I did. What I found funny is when I first contacted the Registered Agent they asked if it was about peeling paint before I said anything, they know the story well. Last time I read about it over 150,000 people had taken DC to court. TV's 60 Minutes even did a special on how DC was trying to cheat people on it.

The website I linked to provides all the proof needed that you can print out to take to court including DC's admission that they used inferior paint knowingly. Most times the judge won't even have to look at the proof as there have been so many of the these cases filed that they are already familiar.

DC knows they are in the wrong but will do everything possible to discourage you, but you still have to follow the course of action outlined in the website to prove that you tried to deal with DC directly rather than going straight to court.
Every contact you make with DC they will lie to you that you are no longer covered under warranty when in fact you are even if you are the third owner of a ten year old truck. The paint was "broken" the minute they put it on which equals a lifetime warranty due to a known defect.
It doesn't matter what DC says, all that matters is that you made an honest effort for them to fix the problem on their own without the courts. DC is banking on the fact that most people will get discouraged and not follow though all the way, it saves them billions of dollars.

 

I bet it does save them alot of money by discouraging consumers. I think this is the wave of the future. I am going through something similiar with my health insurance company not wanting to pay for medicine prescribed by my physician....they have made it so difficult that my physician has essentially given up....now I need to find another doctor. DC wont get off so easy there is no middle man its between me and them.

 

If you are going after them for the paint, might as well go after them for the lift pump as well (that is unless you are undervalved).

 

The problem with going after the lift pump is that they work fine when the truck leaves the factory and they will replace them under warranty.
Like I said, the paint was broken the minute they sprayed it on, just takes longer to show up.

 

Have'nt done much research but I've got a 2002 with 94000 miles (Silver) that has been repainted. Don't know what owner I am, or the history of the vehicle. Could I have the same problem.

 

Supposedly the paint delamination problem was corrected in 1997.

 

Infidel, thanks for the info. I was about to spend the $5000 to paint my delaminating truck. Now I am in the process of going to the dealer and getting this fixed. They want to take pictures and send them in. Intersesting I phoned the 1 800 number and they are not aware of any paint issues. Of course they are trying to discourage me. But like you I will take this to small claims and have it made right. Once again thanks Bill
Clayten