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2002 Cummins Diesel Warrenty

Old Dec 20, 2006 | 08:39 PM
  #31  
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Originally Posted by Carolinablue
That's correct, but don't you think it an unlikely coincidence that Cummins quotes the very same wording in DaimlerChrysler's Warranty?
Also in my book on page 12, 2.6 it say Cummins Diesel Engine Warranty not DaimlerChrysler Warranty. This warrant by Cummins is in conjunction with DaimlerChrysler and therefore warranted by such, being it is DaimlerChrysler's Stated Warranty.
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Old Dec 20, 2006 | 08:42 PM
  #32  
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Originally Posted by DonS
Please quote the exact language in the warranty booklet that says that.

Everyone knows that...

In the warranty book it clearly tells you when it starts and ends.
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Old Dec 20, 2006 | 08:43 PM
  #33  
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Originally Posted by Carolinablue
Also in my book on page 12, 2.6 it say Cummins Diesel Engine Warranty not DaimlerChrysler Warranty. This warrant by Cummins is in conjunction with DaimlerChrysler and therefore warranted by such, being it is DaimlerChrysler's Stated Warranty.
DaimlerChrysler is giving (really "selling") you a warranty on the Cummins Diesel Engine.

Cummins Engine Company, Inc. has absolutely nothing to do with the warranty. Once DC takes posession of the engine, Cummins is totally out of the picture.
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Old Dec 20, 2006 | 08:45 PM
  #34  
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Originally Posted by nitrousn
Everyone knows that...

In the warranty book it clearly tells you when it starts and ends.
The Warranty Information booklet that came with my 2001 Ram clearly tells me the "Cummins Diesel Engine Limited Warranty begins at the end of the 3/36 Basic Limited Warranty period".

If your booklet says something different, or if you somehow interpret the plain English text above differently, please share it with the rest of us.
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Old Dec 20, 2006 | 08:49 PM
  #35  
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Yep, I sure did pay for it. I bought the extended warranty and my book say the engine warranty starts at the end of the 3 yr., 36 mos. basic warranty. I reckon I'll just have to see how it plays out, huh?
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Old Dec 20, 2006 | 08:51 PM
  #36  
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DonS, are we on the same page? It looks like it to me.
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Old Dec 20, 2006 | 08:52 PM
  #37  
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Originally Posted by Carolinablue
Yep, I sure did pay for it. I bought the extended warranty and my book say the engine warranty starts at the end of the 3 yr., 36 mos. basic warranty. I reckon I'll just have to see how it plays out, huh?
Just do what 'Thomas' did: after you pay for service that should be covered, bring your warranty booklet, service records, and a copy of 16 CFR 701 to your dealer. If he, because of an inability to comprehend English, thinks the Cummins Diesel Engine Limited Warranty period started at delivery, send him a "demand letter". Send a copy to your attorney. If you get no satisfaction from the dealer, sue him and DC in small claims court.
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Old Dec 20, 2006 | 08:53 PM
  #38  
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The Warranty Information booklet that came with my 2001 Ram clearly tells me the "Cummins Diesel Engine Limited Warranty begins at the end of the 3/36 Basic Limited Warranty period".
What this means is this. You have a 3/36 basic and the cummins 5/100 engine warranty. The 3/36 is complete coverage the 5/100 takes over as the cummins engine warranty. They are basicly telling you your chrysler basic warranty is up and you now only have the cummins engine warranty. They bothe start at 0 or signing with one ending at 36,000 miles or 3 years and the other starting at 0 miles and signing and ending at 100.000 miles.

I know you will interpet it to your liking.
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Old Dec 20, 2006 | 08:54 PM
  #39  
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Originally Posted by Carolinablue
DonS, are we on the same page? It looks like it to me.
I think so. We both seem to be able to read English, and believe that the Warranty Information booklet's "begins at" text really means "begins at".
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Old Dec 20, 2006 | 08:58 PM
  #40  
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Wink

Right On and Merry Christmas to everyone.
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Old Dec 20, 2006 | 08:59 PM
  #41  
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Just do what 'Thomas' did: after you pay for service that should be covered, bring your warranty booklet, service records, and a copy of 16 CFR 701 to your dealer. If he, because of an inability to comprehend English, thinks the Cummins Diesel Engine Limited Warranty period started at delivery, send him a "demand letter". Send a copy to your attorney. If you get no satisfaction from the dealer, sue him and DC in small claims court.
I do believe the dealer went to bat for him and chrysler made an exception. I will almost bet that if he went there for lets say an oil leak he most likely would have to pay. With the vp44 history chrysler will make exceptions. And of course the squeeky wheel will get the grease. I also think Thomas made a well documented fight and with the vp44 history they decided it was cheeper to pay than fight. I really dont believe the warranty interpetation played into it.
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Old Dec 20, 2006 | 08:59 PM
  #42  
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Originally Posted by nitrousn
What this means is this. You have a 3/36 basic and the cummins 5/100 engine warranty. The 3/36 is complete coverage the 5/100 takes over as the cummins engine warranty. They are basicly telling you your chrysler basic warranty is up and you now only have the cummins engine warranty. They bothe start at 0 or signing with one ending at 36,000 miles or 3 years and the other starting at 0 miles and signing and ending at 100.000 miles.

I know you will interpet it to your liking.
I'll interpret it according to basic rules of English. Had DC meant for the 5/100 Cummins Diesel Engine Limited Warranty to begin at the same time the 3/36 Basic Limited Warranty did, surely they would've said so. They did, in fact, say exactly that for at least 4 other warranties. However, they said something completely different for the "begins at" event for the Cummins Diesel Engine Limited Warranty.

I note that nobody has yet addressed this "difference". I await a logical discussion of the difference with great anticipation.
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Old Dec 20, 2006 | 09:03 PM
  #43  
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I'll interpret it according to basic rules of English. Had DC meant for the 5/100 Cummins Diesel Engine Limited Warranty to begin at the same time the 3/36 Basic Limited Warranty did, surely they would've said so. They did, in fact, say exactly that for at least 4 other warranties. However, they said something completely different for the "begins at" event for the Cummins Diesel Engine Limited Warranty.

I note that nobody has yet addressed this "difference". I await a logical discussion of the difference with great anticipation.
Hey i am not against what you are saying i just dont think chrysler or a court will. For what its worth i have a failure prone 2002 that i would keep longer if i knew this would be an available coverage.
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Old Dec 20, 2006 | 09:12 PM
  #44  
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Originally Posted by nitrousn
Hey i am not against what you are saying i just dont think chrysler or a court will. For what its worth i have a failure prone 2002 that i would keep longer if i knew this would be an available coverage.
DaimlerChrysler initially denied coverage for Thomas' VP44 replacement. When faced with the facts (warranty booklet language and Federal law), they then tried to wiggle out of it by demanding service records. Once they had those records, they sent Thomas a check.

It sure sounds like DC knows what their warranty booklet says, knows the applicable law, and realizes that they are obligated to pay for such repairs. They try to deny coverage via their "computers" (i.e. when a dealer tries to authorize warranty repair, or when you call DC directly). If you press them, though, they seem to eventually live up to their obligations. If a consumer "gives up", merely taking a dealer's or DC's word that the warranty "has expired", that's the consumer's failing. It seems that it's up to the consumer to make DC honor the terms of the warranty. And it seems that it works, if the consumer is willing to spend a little time to recoup a $3000 repair cost.
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Old Dec 20, 2006 | 09:15 PM
  #45  
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DaimlerChrysler initially denied coverage for Thomas' VP44 replacement. When faced with the facts (warranty booklet language and Federal law), they then tried to wiggle out of it by demanding service records. Once they had those records, they sent Thomas a check.
Was it DC that denied it at first or the dealer? Either way he presented himself well and they gave in. Which they should. If i had my way they would have to have a 10 year 250,000 mile warranty on the vp44 system...
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