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2002 Cummins Diesel Warrenty

Old Dec 20, 2006 | 05:59 PM
  #16  
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Originally Posted by nitrousn
As far as i know the third owner has no warranty coverage.
That's based on what?

When I look at the fine print at the bottom left of the inside back cover of my 2001 Warranty Information booklet, I see this text: "Warranty coverage applies to all vehicle owners".

As far as I'm concerned, "all" includes "third".

EDIT: and back to that nasty Federal law again.... if the warranty doesn't apply to all owners, that fact must be explicitly disclosed in the written warranty terms - the warranty booklet that came with your truck. 16 CFR 701.3(a)(1).
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Old Dec 20, 2006 | 06:03 PM
  #17  
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From: Imperial, CA
I bought my truck at a used car lot two years ago with 46000 miles at around 69000 the IP went out, the truck had all of the factory manuels in the truck, one day long before the pump went out I was just browsing through the red warranty book and I noticed that it said 5years or 100,000 miles. I had that in mind when I got the P0216 code, took it to the dealer and they covered everything the only thing I had to pay for was a new fuel filter they put in. They never asked if I was the original owner or anything. As far as they knew I had a cummins with a problem that had less than 100,000 miles on it. I couldent of been happier!!!!
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Old Dec 20, 2006 | 07:54 PM
  #18  
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Originally Posted by DonS
That's based on what?

When I look at the fine print at the bottom left of the inside back cover of my 2001 Warranty Information booklet, I see this text: "Warranty coverage applies to all vehicle owners".

As far as I'm concerned, "all" includes "third".

EDIT: and back to that nasty Federal law again.... if the warranty doesn't apply to all owners, that fact must be explicitly disclosed in the written warranty terms - the warranty booklet that came with your truck. 16 CFR 701.3(a)(1).
He has a 2002 and the 2002 depending on inservice date has either the 3/36 or a 7/100 along with the cummins 5/100. The 3/36 is all owners as well as the cummins 5/100 the 7/100 is first owner only . I will check at my dealer because i have the 7/100 and see what the transferability is.
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Old Dec 20, 2006 | 08:01 PM
  #19  
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From: upper michigan
Originally Posted by DonS
There are at least two problems with using the diagram at the beginning of the Warranty Information booklet as a definition of when warranties begin:
1. Federal law (16 CFR 701.3(a)) requires that written warranties be disclosed in "simple and readily understood language". My Warranty Information booklet is written in the English language. That language does not use "pictographs". The "bar graph" at the beginning of the booklet does not comply with the statute's requirements.
2. Notwithstanding (1) above, the "bar graph" tells us nothing about when the various warranties begin. It merely describes durations. Note that the "Basic Limited Warranty" does not begin at "0" miles on the odometer - it begins when you take delivery of the truck. The odometer could display 100 miles at that time, but the bar graph makes no such allowance. Thus, the bar graph isn't telling us about "the point in time or event on which the warranty term commences"; it's merely describing "the time period or other measurement of warranty duration" (16 CFR 701.3(a)(4)).

There is only one document that defines the terms of the warranty: the Warranty Information booklet. That document only defines one time or event on which the [Cummins Diesel Engine Limited] warranty commences": the end of the Basic Limited Warranty.

That is because all warranties start at 0 miles. The bar graph is plain and simple.

As far as chrysler is concerened it is a new truck and the miles start at zero [0]. I am sure they take into consideration a 100 or so for demonstration purpose. The warranty starts time wise the day the papers are signed. Any excess miles at delivery would be up to the selling dealer to make good over the let say 36,000 mile chrysler provision.
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Old Dec 20, 2006 | 08:06 PM
  #20  
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Originally Posted by nitrousn
the 7/75 is first owner only.
Is that what your warranty booklet says?
I will check at my dealer because i have the 7/75 and see what the transferability is.
Why bother with the dealer? If the booklet describes a warranty, that warranty applies to all consumer owners - unless the warranty booklet says otherwise.

It reallly amazes me that people will actually turn to the dealer and/or DC when trying to determine warranty coverage. It should be obvious that DC, as well as their agent (the dealer), has financial interests different from the consumer.

There are exactly two sources of information regarding your warranty: the written document that came with your truck, and Title 16, Part 701 of the Code of Federal Regulations (16 CFR 701). Anything that a dealer or DC says, if it conflicts with these other two sources, is irrelevant. (Your home state may have further consumer protections - I only mention the Federal law because it applies to most of us.)
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Old Dec 20, 2006 | 08:10 PM
  #21  
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From: upper michigan
Originally Posted by DonS
Is that what your warranty booklet says?

Why bother with the dealer? If the booklet describes a warranty, that warranty applies to all consumer owners - unless the warranty booklet says otherwise.

It reallly amazes me that people will actually turn to the dealer and/or DC when trying to determine warranty coverage. It should be obvious that DC, as well as their agent (the dealer), has financial interests different from the consumer.

There are exactly two sources of information regarding your warranty: the written document that came with your truck, and Title 16, Part 701 of the Code of Federal Regulations (16 CFR 701). Anything that a dealer or DC says, if it conflicts with these other two sources, is irrelevant. (Your home state may have further consumer protections - I only mention the Federal law because it applies to most of us.)
Why..... Because in the 2002 warranty manual there is no stated provisions for the 7/100 warranty.

You go to the dealer and tell them you have a 8/136,000 mile warranty and demand them to fix it you will get shown the door real fast.
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Old Dec 20, 2006 | 08:17 PM
  #22  
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Originally Posted by nitrousn
That is because all warranties start at 0 miles. The bar graph is plain and simple
Utter rubbish. Some warranties start "the date you take delivery of the truck". The odometer reading at that time is irrelevant.

If the original consumer purchaser took delivery on a 2001 Dodge Ram when that truck had 15 miles on the odometer, that consumer's "Basic Limited Warranty" ended at the earlier of: a) 3 years after the date the consumer took delivery or b) when the odometer read 36,015.

The "bar graph" does not take the above into consideration - it doesn't define the various warranties' "begins at" points. None of the warranties begin at 0 miles on the odometer - unless that's what the odometer said when the consumer took delivery.
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Old Dec 20, 2006 | 08:18 PM
  #23  
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Originally Posted by nitrousn
Why..... Because in the 2002 warranty manual there is no stated provisions for the 7/100 warranty.
Do you have a written document that describes this 7/100 warranty? If so, does it explicity state that the warranty applies to just the first owner?

You go to the dealer and tell them you have a 8/136,000 mile warranty and demand them to fix it you will get shown the door real fast.
Tell 'Thomas' that. His dealer (and, IIRC, a couple of attorneys) agreed with him that the warranties run consecutively. Thomas received reimbursement from DaimlerChrysler.
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Old Dec 20, 2006 | 08:18 PM
  #24  
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Thumbs up

Well ya can check out Cummins website, next to last paragraph. It backs up what's in the owners warranty manual about beginning at the end of the 3 yr. basic.
http://www.everytime.cummins.com/eve...9_warranty.jsp
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Old Dec 20, 2006 | 08:21 PM
  #25  
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Originally Posted by Carolinablue
Well ya can check out Cummins website, next to last paragraph. It backs up what's in the owners warranty manual about beginning at the end of the 3 yr. basic.
http://www.everytime.cummins.com/eve...9_warranty.jsp
While it may be useful as "backup" information, what Cummins says about the warranty is really irrelevant. Cummins Engine Company is not the warrantor; DaimlerChrysler is.
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Old Dec 20, 2006 | 08:24 PM
  #26  
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From: upper michigan
Originally Posted by DonS
Utter rubbish. Some warranties start "the date you take delivery of the truck". The odometer reading at that time is irrelevant.

If the original consumer purchaser took delivery on a 2001 Dodge Ram when that truck had 15 miles on the odometer, that consumer's "Basic Limited Warranty" ended at the earlier of: a) 3 years after the date the consumer took delivery or b) when the odometer read 36,015.

The "bar graph" does not take the above into consideration - it doesn't define the various warranties' "begins at" points. None of the warranties begin at 0 miles on the odometer - unless that's what the odometer said when the consumer took delivery.
You can interpet it any way you want. I agreed that a few miles would be a moot point and they should cover it. However if a salesman drove it lets say 7,000 miles chrysler is not going to honor a 36,000 mile warranty with 43,000 miles.
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Old Dec 20, 2006 | 08:26 PM
  #27  
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Originally Posted by DonS
While it may be useful as "backup" information, what Cummins says about the warranty is really irrelevant. Cummins Engine Company is not the warrantor; DaimlerChrysler is.
That's correct, but don't you think it an unlikely coincidence that Cummins quotes the very same wording in DaimlerChrysler's Warranty?
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Old Dec 20, 2006 | 08:27 PM
  #28  
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From: upper michigan
Originally Posted by DonS
While it may be useful as "backup" information, what Cummins says about the warranty is really irrelevant. Cummins Engine Company is not the warrantor; DaimlerChrysler is.

True and it is 5/100,000 from the inservice date.
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Old Dec 20, 2006 | 08:28 PM
  #29  
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Originally Posted by nitrousn
You can interpet it any way you want. I agreed that a few miles would be a moot point and they should cover it. However if a salesman drove it lets say 7,000 miles chrysler is not going to honor a 36,000 mile warranty with 43,000 miles.
By law, DaimlerChrysler is required to honor that warranty out to 43,000 miles. The warranty booklet says the "Basic Limited Warranty" period starts when you take delivery of the truck. That's when the 36,000 mile clock starts ticking. If the odometer reads 7,000 miles at that event, then the 3/36 warranty expires at the earlier of a) odometer reads 43,000 miles or b) 36 months after delivery.

There really isn't any other way, for anyone who can read the English language, for this to be interpreted.
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Old Dec 20, 2006 | 08:29 PM
  #30  
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Originally Posted by nitrousn
True and it is 5/100,000 from the inservice date.
Please quote the exact language in the warranty booklet that says that.
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