1st Gen. Ram - All Topics Discussion for all Dodge Rams prior to 1994. This includes engine, drivetrain and non-drivetrain discussions. Anything prior to 1994 should go in here.

Torque Converter

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Old Nov 13, 2013 | 01:46 PM
  #16  
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From: Isanti, MN
Originally Posted by JimmieD
Valuable info, thanks! With the amount some guys pay and the grief factor for lousy customer service things like this can really pay off in the long run. Obviously the 'Lifetime Guarantee' is real and genuine. More than impressive that the guarantee is actually on the torque converter itself and not just paperwork to the original owner.
Not sure about that. I am the original owner. The thing is though, the "shop" that did the transmission and put in the TC didn't forward any warranty paperwork to me. The "invoice" doesn't even have a date on it. However, Goerend records show when and where sold, and will honor the warranty, the only reservation being that it was not damaged by incorrect installation and configuration, which is why they are fussy about what shops they sell through. This one man shop has a very good reputation, but the man was having some serious medical issues about the time he worked on mine. I understand.

For the record, Goerend reputation in the heavy duty transmission market is unsurpassed.
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Old Nov 13, 2013 | 07:49 PM
  #17  
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From: Englewood, TN
Originally Posted by j_martin
This one man shop has a very good reputation, but the man was having some serious medical issues about the time he worked on mine. I understand.
That's still a lousy excuse for refusing to speak to you now and forcing you to seek out an alternative transmission shop to have his shoddy work redone. Goerend should mark him off its "approved" list...
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Old Nov 13, 2013 | 08:40 PM
  #18  
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From: Isanti, MN
Originally Posted by james1
That's still a lousy excuse for refusing to speak to you now and forcing you to seek out an alternative transmission shop to have his shoddy work redone. Goerend should mark him off its "approved" list...
Not my problem, it's his. He has done a lot of business with Goerend. It's up to them how they handle it.

Interesting thing, I originally hauled the truck 60 miles to put it into this shop, when Natco is just 6 miles away. I've had some bad experience in the past with some of the "name brand" transmission shops, and imposed that on Natco.

I decided to investigate Natco this time around and found a golden reputation, and also much experience in racing transmissions.

When I turned them loose on this problem, they called me every time they had a new theory before they went after it. All were good, and most found at least some trouble to be corrected. I finally just told them they have carte blanche, just find the fault and fix it.

They found it, and it didn't take them long when they quit worrying about me getting upset or something.

Just for grins, check out their history page.

Natcotrans.com
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Old Nov 13, 2013 | 08:42 PM
  #19  
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Originally Posted by j_martin
Not sure about that. I am the original owner. The thing is though, the "shop" that did the transmission and put in the TC didn't forward any warranty paperwork to me. The "invoice" doesn't even have a date on it. However, Goerend records show when and where sold, and will honor the warranty, the only reservation being that it was not damaged by incorrect installation and configuration, which is why they are fussy about what shops they sell through. This one man shop has a very good reputation, but the man was having some serious medical issues about the time he worked on mine. I understand.

For the record, Goerend reputation in the heavy duty transmission market is unsurpassed.
Okay, thanks for the clarification there! I was sorta scratching my head, not sure. Overall it sounds like it worked out quite well as far as the warranty goes though. We've seen more than a few where the 'Warranty' was only so many empty promises....
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Old Nov 20, 2013 | 11:05 PM
  #20  
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From: Isanti, MN
Got the truck back today. It runs out real sweet.

Goerend opened up the TQ and couldn't find anything wrong. They told Mike (the mechanic working on it) that sometimes a low stall converter will decouple when driven in reverse because of the vane angles. Mike told them that it worked once, and do whatever they need to to make it work for engine braking.

It came back with a billet cover on it, and Mike put some teeth marks in the steering wheel testing it.

There were other bad spots in the transmission, including burned clutches in the OD. I asked if my operating habits would do that. They said no, it's made to pull a train in overdrive. There was a problem with the hydraulic channel feeding the OD solenoid. Don't know for sure what happened, maybe OD sort of hung between gears.

Anyway, it goes good now.

2 hours later I hit a deer on the way to church.

Dangit it hate it when that happens.
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Old Nov 21, 2013 | 05:41 AM
  #21  
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From: Central KY
How did you know the deer was on its way to church?

Sounds like you found a golden shop there.

So Goerend built the TC for engine braking too? If it put teeth marks on the wheel it must really make a difference!
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Old Nov 21, 2013 | 07:30 AM
  #22  
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From: Land of the Toxic Avenger
Originally Posted by KRB
How did you know the deer was on its way to church?


Well, that was easy. He was a catholic deer that spent his whole life making self sacrifices, and since there were no other deer around to nail his *** to a cross, he figured he'd just run in front of the first dodge he saw......
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Old Nov 21, 2013 | 08:44 AM
  #23  
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From: Isanti, MN
I wonder how fast that old girl was going. I was probably doing about 40 and sliding when we hit. Bumper cracked the head. Plastic got fuddled on the left front corner, turn signal, headlight trim, and grill. Sheet metal looks fine. Her ****, on the other hand, caved in the side of the box about 3 inches, cracked the fender, and took off the back half of the running board.

Expensive meat, hope it's good.

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Old Nov 21, 2013 | 08:48 AM
  #24  
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From: Isanti, MN
Originally Posted by KRB
How did you know the deer was on its way to church?

Sounds like you found a golden shop there.

So Goerend built the TC for engine braking too? If it put teeth marks on the wheel it must really make a difference!
Actually, it's about normal for an automatic. I think Mike dropped it into second at about 65 to see if it would shift and hold. It does, and pulls about 3300 rpm. I wouldn't do that with the exhaust brake enabled. Might shear something or break drive tires loose.

There was a couple of days of unexplained delay in getting the TQ back from Goerend. I suspect it was looked at by the master and modified to meet expectations. There wasn't enough metal left to weld the original cover back on, so they put on a billet cover, NC.

At any rate, I'm pleased as punch about the warranty service.

BTW, you owe me a keyboard.
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Old Nov 21, 2013 | 12:37 PM
  #25  
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From: McCook, Nebraska
sometimes a low stall converter will decouple when driven in reverse because of the vane angles
This makes absolutely no sense to me. The convertor and pump are still turning the same way regardless.
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Old Nov 21, 2013 | 04:31 PM
  #26  
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From: Isanti, MN
Originally Posted by NE frmhnd
This makes absolutely no sense to me. The convertor and pump are still turning the same way regardless.
What changes is which one is pumping, and which one is being the turbine.
Vane angles optimized for close coupling in one direction are inefficient in the other direction. Another way to look at it is you're using the back side of the blades in deceleration.

The motion is relative. Engine is faster than transmission input when driving, and slower when braking.

At least that's what I've been told.
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Old Nov 21, 2013 | 08:14 PM
  #27  
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From: McCook, Nebraska
Driving through the converter. Not the truck. Duh.
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