Buying a used Smarty from member, still get same customer service? - Dodge Diesel

jmccart · 11-29-2007, 12:39 PM

There is a $600 or best Smarty Sr. in the DTR classifieds. If I was the second owner, would it be like I bought it new when I want new upgrades & stuff? Or is it worth the extra dough to be the original customer?

I am definitely getting a Smarty (getting a reflash in a few weeks), and have enough money in my pay-pal account for the Jr. or Sr. I have read that everything available for the Jr. will all be available for Sr. Now that I have the DD clutch, I definitely want to enjoy some power.

The Jr. sounds awesome, but if it makes less power than my Superchips (performance mode), I know I will wish I got the Sr. Marco or Bob was nice enough to actually read some of my posts and suggest the Jr. for me. And I definitely want to be on the Madselectronics team for their awesome customer service.

I must admit I have been enjoying the power more with a strong clutch.

Thanx for any time/input.

I am not sure, but I think I am indecisive.

ptgarcia · 11-29-2007, 12:46 PM

I think you can expect the same quality of service whether you buy new or used.

PhilR · 11-29-2007, 01:12 PM

I've been very impressed by Marco's help with my used Smarty! Great customer service for me all the way.

jmccart · 11-29-2007, 01:15 PM

Thanx guys. I know Superchips wants you to be the original owner, or you have to pay for any help. Diablo is the same story I imagine.

dodgezilla04 · 11-29-2007, 02:35 PM

i agree with pauly, marco and bob will probably be the same as they always are. you bought it, so still supporting their product right?

Bob Wagner · 11-29-2007, 06:30 PM

Quote:

Originally Posted by dodgezilla04

i agree with pauly, marco and bob will probably be the same as they always are. you bought it, so still supporting their product right?

right on! .......................................

jmccart · 11-29-2007, 06:47 PM

I love you.

RAMRODD · 11-29-2007, 08:10 PM

I got my smarty in the DTR classifieds. I couldn't get it to work, PM Bob and after his advice I still couldn't get it to work. Sent it to Bob and he took care of it and it works great. Thanks again Bob!!!!

jgiachino · 11-30-2007, 12:33 AM

Bob and Marco are both standup guys....i'd bet the farm you'd have no issues with support what so ever.....

jmccart · 11-30-2007, 01:03 AM

Thanx for all the good news guys. As it ends up, it was all ready sold. I'm buying new.

Thanx.

11-29-2007, 12:46 PM	#2
ptgarcia Registered User Join Date: Apr 2006 Location: Fontana, CA Posts: 5,776 My Photo Gallery My Classified Ads	I think you can expect the same quality of service whether you buy new or used. __________________ Pauly '06 MegaCab 3500 4x4 SRW 48re 3.73's Suspended by....... Thuren Fabrication Rollin' on............... KMC XD Hoss & 37" Yokohama A/T-S Powered by........... Smarty Jr. Stopped by............ Pacbrake

11-29-2007, 01:12 PM	#3
PhilR Registered User Join Date: Mar 2007 Location: SF Bay Area Posts: 177 My Photo Gallery My Classified Ads	I've been very impressed by Marco's help with my used Smarty! Great customer service for me all the way. __________________ 2007 3500 5.9 4X4 Auto SRW Quad/Short bed Laramie, Mineral Gray, Smarty POD TNT, MP-8, AirDog 150, BD R700 twins, Dual CP3's, Flux 3.0, Springs, 5" exhaust, Kore Recon, MB 20 X 8.5" wheels, 35 X 12.5 Toyo MT, lots of Dipricol gauges, billet Suncoast & Goerend stuff in the tranny.

11-29-2007, 08:10 PM	#8
RAMRODD Registered User Join Date: Jan 2006 Location: Dakotas Posts: 1,300 My Photo Gallery My Classified Ads	I got my smarty in the DTR classifieds. I couldn't get it to work, PM Bob and after his advice I still couldn't get it to work. Sent it to Bob and he took care of it and it works great. Thanks again Bob!!!! __________________ Gone, but will never forget!! 1997 F-250 Power Stroke 1999 F-250 Power Stroke 2000 Dodge 2500 5.9 cummins 2004 3500 DRW 5.9 cummins 2006 BLK quad cab DRW 3500 2010 Mega Dually Laramie, 3500 H&S mini max Current trucks 2011 crew cab King Ranch F-350 2012 Mega Longhorn, max tow package 1998 Dodge 2500 club cab 12 valve

11-30-2007, 12:33 AM	#9
jgiachino Registered User Join Date: Nov 2005 Location: Phoenix, AZ Posts: 1,606 My Photo Gallery My Classified Ads	Bob and Marco are both standup guys....i'd bet the farm you'd have no issues with support what so ever..... __________________ 06 2500, Grey, Sport, QC, SB, SRW, 4x4, 48RE, 3.73 LSD Smarty TnT, HTT 62/65/13ss. Quad BF, Arson 3, AD150@30psi, Borla 4" Cat Back, PSM/True Flow/Cool Blue Hose DTT(Single Disk TC, VB, FP, BI, Shift Enhancer) Lorenz 5100 Sys, DP Leafs, Thuren Trackbar, Defiant SSS, Kore.Fox SS, 285/75 Toyo ATs (34") DiPricol Optix and Quad FP/RP Guages, RE Lightbar w Hellas, GDP Vent Kit, Fender Flares, Window Vents, Line-X, CCR Bed Buddy F1 Injectors (50hp) - End of Feb 2011

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11-29-2007, 01:15 PM	#4
jmccart Registered User Join Date: Oct 2006 Location: SoCal Posts: 1,998 My Photo Gallery My Classified Ads	Thanx guys. I know Superchips wants you to be the original owner, or you have to pay for any help. Diablo is the same story I imagine.

11-29-2007, 02:35 PM	#5
dodgezilla04 Banned Join Date: Jun 2004 Location: kingston,wa Posts: 0 My Photo Gallery My Classified Ads	i agree with pauly, marco and bob will probably be the same as they always are. you bought it, so still supporting their product right?

11-29-2007, 06:47 PM	#7
jmccart Registered User Join Date: Oct 2006 Location: SoCal Posts: 1,998 My Photo Gallery My Classified Ads	I love you.

11-30-2007, 01:03 AM	#10
jmccart Registered User Join Date: Oct 2006 Location: SoCal Posts: 1,998 My Photo Gallery My Classified Ads	Thanx for all the good news guys. As it ends up, it was all ready sold. I'm buying new. Thanx.