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Warranty-lift Pump

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Old Jan 6, 2004 | 10:28 AM
  #16  
jthorpe's Avatar
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My dealer wouldn't cover my lift pumps either. Some of them will, some of them won't. I guess it's all on how they interpret the rules.
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Old Jan 25, 2004 | 03:54 PM
  #17  
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Originally posted by DieselDaze
CAPS or no caps, lets try to keep this thread on topic.

Thanks
Rich
Rich,

Sorry to have my first post be a critical one, but I felt I should weigh in on this point. I am new to this forum but have years of experience at other forums where I am a welcomed and respected member. I like your site and want to be helpful and constructive.

The issue about typing in all caps is not one that is typically taken lightly. Even before the graphical internet (remember IRC?) came about, unwritten rules of etiquitte were established to set guidelines for online discussion. Since the inflection and volume of one's voice isn't available when typing, typing a word in all caps places extreme emphasis on that word (beyond bolding or italicising) and typing in all caps is considered yelling.

Only in a situation where you would yell something in conversation (like telling a story: "The policeman yelled STOP!") is this considered acceptible. Otherwise it's considered extremely rude. I have seen people warned by moderators to knock off the caps or be banned. This is especially true when the person using the caps is using it to grandstand - to have their type stand out over the other type on a page. Typing in bold caps, of course, is even worse.

Other rules exist, like don't type in garish or hard-to-read fonts or color combinations, rules against certain language, ethnic or sexual slurs, etc. These rules need to be established and upheld for the comfort of all the participants in the forum. If a person needs assistance to see what they're typing, Windows has high-contrast large fonts settings available in the Accessibility Options of the Control Panel, and/or they can adjust their screen resolution to a comfortable level. There's no legitamite excuse for 'having' to type in caps.

I think this catch should have been made by the moderator or administrator. A few people have complained, the problem is easily rectified by the caps-user, and the site could come into line with the etiquitte standards I've seen upheld in other fine sites. This is a fine site itself and it's sad to see it marred by a person willing to continue being rude while everyone looks on, trying to be politically correct.

I put this out in public instead of PM'ing it to you in case everyone disagrees with me. If so, the democracy of this site should prevail and my suggestion should be ignored. But if people feel like I do, CAPTDASH should be encouraged to be more polite, and shut off the caps.

thanks,

-C
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Old Jan 26, 2004 | 07:32 AM
  #18  
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Cmart

Very well put. Thanks you!

Matt
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Old Jan 26, 2004 | 07:46 AM
  #19  
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*scratches head*

Could be an ADA issue for those of us who cannot read small fonts so well. Perhaps the solution is suggested by the law -- allow for solutions that do not provide a significant hardship for anyone else. We could end the screaming by providing a limited number of larger fonts on this site for use by those of us who are challenged.

Oh, but wait. . . . I see that we do! Up on top of the post reply form, under "vB Code size". . . .

Sorry. Nevermind . . . .

BTW, my dealer gave me a new liftpump under warranty last summer, after I took it off myself and brought it in. Service manager called the district rep. DR said "If's he's doing the labor, why should we care? It doesn't cost us. Give it to him." Perhaps the labor cost is the thing.

I'm getting carried away.
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Old Jan 26, 2004 | 12:48 PM
  #20  
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For what its worth - I had my lift pump replaced in November. The truck had 55k mi and is an 01 - The job was completely covered under warranty!!! Give DC a call. - Matt
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Old Jan 26, 2004 | 02:21 PM
  #21  
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Welcome to the site Cmart
You have found a place for a lot of tech info and an occasional laughs.
We hope you enjoy DTR and stay awhile.
Your input, just like everyone else's input, is valued and appreciated.

I would like to point out just a few things:
This site is not a democracy. It is owned by one man and he has set up the site rules that we all must follow and the Admins and Moderator enforce.
Currently, in these site rules, the emphasis is placed on content, not delivery.
This is done to insure that the forums stay full of useful information that can be read and used by everyone, including yourself.
Thus, the Admins and Moderators have no ground to ban or discipline a user for using caps locks.
While I agree that all caps may be a little annoying to read, we at DTR would like to look beyond how the question is typed and focus on what our fellow member is asking. This is done in order to provide the best answers we can for all to learn from.
That is what DTR is all about.

That is why I originally asked that we keep this on topic and help CAPDASH's friend with his lift pump issues.

Thanks again for everyones input and contributions.

Rich.
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Old Jan 26, 2004 | 04:31 PM
  #22  
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And if I may add to Dieseldazes comments.

Usually I/We give the new members a friendly reminder about the Caps thing, just in case they aren't aware of Netiquette (internet etiquette) then we let it go.

It's not that big of a deal.
I have to agree as well, Caps are harder to read, only thing worse is Bold Caps

Back to the subject at hand.


phox
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Old Jan 26, 2004 | 04:47 PM
  #23  
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Rich,

I did a quick search and here are some of the quotes that have been directed to Captdash. Like Shovelhead, most members were trying to inform him about protocol on internet forums. Certain actions are offensive and rude to others, so if they can be easily eliminated, why would you look the other way? In the grand scheme of things, this is a small issue, but common courtousy should not be overlooked.

Originally posted by Scotty

Your caps infers you are yelling.
Originally posted by J BODY
Now turn your cap locks off.
Originally posted by jrs_dodge_diesel
CAPTDASH, typing in all caps on forums is considered yelling and a little rude.
Originally posted by J BODY
In all seriousness, that post was much easier to read. If caps are your trademark so to speak, so be it....
Originally posted by Shovelhead

PS: Typing in all Caps is the internet equvilent of shouting
Originally posted by Shovelhead
Just to clarify.
I didn't say he was shouting.
I informed him that on internet bulletin boards, you type in all caps when you want to convey to the reader that you're raising your voice.
We see many 1st time board users here, and just wanted to be sure that he was aware of the protocol.

Ed
Originally posted by gsdog1

Please, pretty please, turn off the caps lock.

Matt
Originally posted by MCummings
CAPTDASH,

You have some very good points, but didn't want to get yelled at.

I think you could be a great addition here,, just need to tone it down,, even the bold thing is a little much.

It's easy to get your point across on DTR without yelling or Bolding the letters.

Merrick
Originally posted by blackjack

BTW would you please quit yelling at me. ( all caps)
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Old Jan 26, 2004 | 05:06 PM
  #24  
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With all due respect, I think that too much is being made of this. I for one have bigger fish to fry than to worry about someone typing in all capitals. Maybe he does not type well or some other reason. Maybe it does not bother me as much because of the time I spent with teletype in the Army. Everything I read during that time was in caps, slashed sevens and zero's. I still print in all caps from the code groups training. Tell you what, I was a great typist again from teletype, but my fingers get stiff and sometimes I have to keep going over a sentence to get it readable. I have watched two finger typists and they generally only use caps. Computers have a lot of people doing the best they can that never had training to learn touch typing with a rhythm.

I just think that it has all been said and maybe it is time to let it go.

OK guys, that's my .02 Tomorrow I should be ready to sink the engine and it will be in the 30's all day, never fails.
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Old Jan 26, 2004 | 05:11 PM
  #25  
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I'll be a bad boy, and mention another site,, TDR, most members I know their put a user who types in all caps on their "ignore" list, so whenever he puts a post, or reply, they can't see his post. Or, they just skip his post.

The Three of four smartest people I know over there wil completely skip over a CAPS post. I know I've been tempted many times.

Even if your letters are HUGE, it's ok,, just as long as they aren't CAPS.

CAPT DASH,,, you didn't learn in school to type? That's ok, most others didn't,, but you can learn now. Just hitht ecaps lock, and don't do {b} {/b} It's nasty.

You have good things to say,, but Why should I take my time and stress myself to read your post, when somebody else's post is easier to read?

Merrick
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Old Jan 26, 2004 | 05:20 PM
  #26  
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Ok guys,
Here is the orginal post redone without the caps.

I have a friend that has an 01 2500 4x4 with 71000 miles on it.
The lift pump went out today. I told him don't sweat it, it is under warranty. I took his truck to the dealer that is closest to me, not my favorite. The service mgr. told us that the lift pump was not covered on the 100k warranty.
He said anything attached to the outside of the cummins is not covered. I told him he was an idiot.
I hope i was right. I told him to look up the serial #, he did.
He then said he would have to call to check. I know on my 99, they replaced 4 lp's & a vp44 right up to 99100 miles on my truck. Is there a difference in years as to what they cover? Please advise .
Thanks Capt Dash
Now, once again, lets try to keep this on track.

Thanks again.
Rich.
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Old Jan 26, 2004 | 07:08 PM
  #27  
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This is absolutely ridiculous.

Get over the caps lock issue and stay on topic. The guy was simply asking a question and now you guys are slamming him for it. I've been on forums like this for years, and on Usenet for at least 10. I always thought that the caps "unwritten" rule was ridiculous. As the other moderators stated, this site is based on actual content.

If we insist on turning this TECHNICAL thread into a whine fest, then I'll just close it and we can start again. If you guys don't want to read his posts, then put him on ignore. I for one will help the man when I can, no matter how his post is typed. That's what we're here for.
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Old Jan 26, 2004 | 07:11 PM
  #28  
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I have been able to type since I made my living with it for several years. The rule (?) that typing a message in caps was considered yelling was someones input and not a reality.

I have been on several forums and never considered all caps as someone yelling. What I have noticed is the wording and language when a person is angry and/or upset about something.
Some of the forum members apparently have never typed before computers and so be it. If I have a question or problem I don't mind if someone gives me good advice and uses all caps. Being upset because someone uses all caps is childs play.

My nephew is a first class mechanic among other skills. When I send him an e-mail and need answers about some problems I may have, I look forward to his replies even though he types in all caps because he uses the "hunt and peck system" and all in caps because it's easier for him.

Let's don't worry about that rule and go on with a good forum as we have here. The leader of this forum has the ability to kick someone off the forum if he uses the wrong attitude and/or language, but being in all caps should not be a consideration. This is my opinion and hope I don't get kicked off this great forum.
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Old Jan 27, 2004 | 08:07 AM
  #29  
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It should be under warranty, I have had two replaced under warranty. no questions were ask, the pump was bad and they replaced it. You might try another dealer if one is around close.
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Old Jan 27, 2004 | 10:48 AM
  #30  
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I recently requested the "function 14", options and service history on my (used) truck from my local Dodge dealer. I noticed on the service history that the dealer I bought the truck from had performed two "warranty repairs", one in Nov. and another in Dec. I bought the truck from them in Jan. I did some more digging and found out that the first repair was "Check engine light comes on and stays on"... cause was determined to be a shorted PCM so they put a new computer in it. The second repair was a failed lift pump.

So I have it in the service history of my truck that the lift pump was replaced as a "warranty repair" so if they give me any grief in the future should another one fail, I have something to fall back on.
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