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Scanner "Can not communicate" with truck

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Old May 25, 2006 | 11:38 PM
  #1  
Bad Ramer Jamer's Avatar
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From: IL
Scanner "Can not communicate" with truck

When I took my truck to the shop to get the trani rebuilt, the guy hooked it up to his scanner and it said "can not comunicate". After the rebuild he tried to clear the 868 code and it said the same thing. We both thought he had faulty equipment and down the road I went. I stopped at another shop and his said the same thing.

One was a Snap On, ant the other was something else high dollar but I can't remember what. I have personally use a cheapie from Advanced with out a problem in the past. Have you guy's heard of such a problem. Do you think it's thier equipment, or my truck. Thank's.
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Old May 26, 2006 | 09:29 AM
  #2  
infidel's Avatar
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From: Montana
When I've run into this it's because the owner of the scanner hasn't kept up with expensive software updates from Chrysler.
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Old May 26, 2006 | 10:45 AM
  #3  
pind's Avatar
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From: Whitehorse, cultural hub of the universe..
I have run into this same problem with MODIS, and all the latest updates. What it turned out to be, was a bent male connector pin on the truck side. Inside the aldl plug. it wasn't bent much, but just enough that the scanner plug couldn't make proper contact, and thus could not communicate with the truck.

We tried the truck on MODIS, Vantage, and an OTC scanner, before I had the common sense to look at the connector plug. But, life goes on.

Good luck with it
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Old May 26, 2006 | 02:09 PM
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Bad Ramer Jamer's Avatar
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From: IL
Thank's for the replies. I took it to Advance Auto and it worked just fine.
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