3rd Gen High Performance and Accessories (5.9L Only) Talk about Dodge/Cummins aftermarket products for third generation trucks here. Can include high-performance mods, or general accessories. THIS IS FOR THE 5.9L ONLY!

Question for Don

Thread Tools
 
Search this Thread
 
Old Mar 20, 2009 | 01:49 AM
  #1  
TrkEnvy's Avatar
Thread Starter
Registered User
 
Joined: Apr 2007
Posts: 538
Likes: 4
From: Las Vegas
Question for Don

Hey Don.. I have a question for you and if anyone else wants to chime in with suggestions thats cool. The problem im having is that I have too much fuel. My egts dont get over 1300 but my turbos dont spool fast enough to keep me from smoking constantly. I know I could turn down the smarty.. its on lvl 6 right now but im tired of watching my rearview to make sure im not clouding ppl behind me.. ( big no no here in Vegas ). So here is my question.. I have the II 120s and I would like to know if its possible to send them to Don.. have them checked and fixed if needed ( i have injector tick but not making oil ) and buy some new blank nozzles and have them turned into 90s or maybe a touch smaller.. I want less smoke and I dont wanna spend 4K to get it.. So don please let me know what to do and if anyone else has suggestions please help.. Thanks..


oh yeah.. I used to think black smoke was soo cool like some of the guys on here that dont make much but now I hate it.. except when someone in traffic makes me lol

Brock
Old Mar 20, 2009 | 07:26 AM
  #2  
lmills's Avatar
Registered User
 
Joined: Jan 2006
Posts: 1,484
Likes: 0
From: swinging wrenches in MD
if you are looking to sending them in for new nozzles and to be reworked, Don can take care of that without a problem. Just contact any of us dealers
Old Mar 20, 2009 | 11:06 AM
  #3  
12valve's Avatar
Registered User
 
Joined: Nov 2005
Posts: 1,597
Likes: 2
From: Mexico!
I have a question for Don too, why does rebuilding injectors cost $900

when a couple of days ago they said 450 shippping included?
Old Mar 20, 2009 | 11:20 AM
  #4  
lmills's Avatar
Registered User
 
Joined: Jan 2006
Posts: 1,484
Likes: 0
From: swinging wrenches in MD
Who is "they " that you refer to???? The price has been a standard of between $125-150 per injector to rebuild for the average repair for well over a year. Hasn't been different for anyone to my knowledge
Old Mar 20, 2009 | 12:07 PM
  #5  
Don M's Avatar
DTR Advertiser
20 Year Member
 
Joined: Jun 2002
Posts: 3,347
Likes: 1
From: In the Shop
We can check and repair anything wrong with injectors. If they are out of spec or not working properly we will find it.

12V,

When we received your injectors I visually noticed 3 solenoids broken. One was blown nearly completely off the end/top of the injector and 2 had broken insulators. I assumed since the injectors were here not long ago that this was all the problems they had. The cost is 150-200 each for solenoid replacement and re-calibration. Thats the original 450 price quote.

As it turns out the solenoids were not the only damage. All 6 injectors are leaking in the seat area from water in the fuel. I dont know how much water, but enough to do harm to all 6 and start algae growth. Once the seats are damaged the solenoids can blow off from excessive fuel back leakage that overwhelms the return circuit under the solenoid. This is why one solenoid was blown nearly off the top.

I went back to the dealer to tell them of the additional work needed to get them back in good shape.

The additional damage I found was:

1) One more bad solenoid that was leaning to one side. It would have blown completely off the next time you hammered the throttle. Now we have 4 total solenoids that need to be replaced.

2 ) Six injectors with high back leakage from water in the fuel system/tank. All 6 need to come apart, be cleaned, repaired, reassembled and re-calibrated.

I was replacing the solenoids for no charge at the 900 price. 900 is just the rebuilding cost. Solenoids are additional. I did this because you were an existing customer. Typically the cost is much higher.

I have the 3 you authorized for repair already done. 3 new solenoids and 3 complete rebuilds. I have 2 others ripped apart already and can reassemble them and send them back. You can use them as cores if you like when you purchase new ones. The last 3 remaining that are not repaired can not be re-installed. They will damage the engine. How fast do you need this all returned?


Hope this helps,

Don~
Old Mar 20, 2009 | 12:33 PM
  #6  
cquestad's Avatar
Registered User
 
Joined: Dec 2003
Posts: 5,540
Likes: 0
From: Boise, Idaho
Don...sorry to HIJACK...CAN YOU EMAIL ME PLEASE.

Thanks...

Christian

cquestad@ssproducts.com
Old Mar 20, 2009 | 01:38 PM
  #7  
12valve's Avatar
Registered User
 
Joined: Nov 2005
Posts: 1,597
Likes: 2
From: Mexico!
Originally Posted by Don M
We can check and repair anything wrong with injectors. If they are out of spec or not working properly we will find it.

12V,

When we received your injectors I visually noticed 3 solenoids broken. One was blown nearly completely off the end/top of the injector and 2 had broken insulators. I assumed since the injectors were here not long ago that this was all the problems they had. The cost is 150-200 each for solenoid replacement and re-calibration. Thats the original 450 price quote.

As it turns out the solenoids were not the only damage. All 6 injectors are leaking in the seat area from water in the fuel. I dont know how much water, but enough to do harm to all 6 and start algae growth. Once the seats are damaged the solenoids can blow off from excessive fuel back leakage that overwhelms the return circuit under the solenoid. This is why one solenoid was blown nearly off the top.

I went back to the dealer to tell them of the additional work needed to get them back in good shape.

The additional damage I found was:

1) One more bad solenoid that was leaning to one side. It would have blown completely off the next time you hammered the throttle. Now we have 4 total solenoids that need to be replaced.

2 ) Six injectors with high back leakage from water in the fuel system/tank. All 6 need to come apart, be cleaned, repaired, reassembled and re-calibrated.

I was replacing the solenoids for no charge at the 900 price. 900 is just the rebuilding cost. Solenoids are additional. I did this because you were an existing customer. Typically the cost is much higher.

I have the 3 you authorized for repair already done. 3 new solenoids and 3 complete rebuilds. I have 2 others ripped apart already and can reassemble them and send them back. You can use them as cores if you like when you purchase new ones. The last 3 remaining that are not repaired can not be re-installed. They will damage the engine. How fast do you need this all returned?


Hope this helps,

Don~
Don Thanks for explaining, now it makes more sense!!

i want the injectors back/shipped as soon as possible, the truck has been down too long! But i want them fixed as good as possible for the later price.
thanks
Old Mar 20, 2009 | 01:57 PM
  #8  
annabelle's Avatar
Banned
 
Joined: Oct 2006
Posts: 2,613
Likes: 2
From: NM
Originally Posted by Don M
We can check and repair anything wrong with injectors. If they are out of spec or not working properly we will find it.

12V,

When we received your injectors I visually noticed 3 solenoids broken. One was blown nearly completely off the end/top of the injector and 2 had broken insulators. I assumed since the injectors were here not long ago that this was all the problems they had. The cost is 150-200 each for solenoid replacement and re-calibration. Thats the original 450 price quote.

As it turns out the solenoids were not the only damage. All 6 injectors are leaking in the seat area from water in the fuel. I dont know how much water, but enough to do harm to all 6 and start algae growth. Once the seats are damaged the solenoids can blow off from excessive fuel back leakage that overwhelms the return circuit under the solenoid. This is why one solenoid was blown nearly off the top.

I went back to the dealer to tell them of the additional work needed to get them back in good shape.

The additional damage I found was:

1) One more bad solenoid that was leaning to one side. It would have blown completely off the next time you hammered the throttle. Now we have 4 total solenoids that need to be replaced.

2 ) Six injectors with high back leakage from water in the fuel system/tank. All 6 need to come apart, be cleaned, repaired, reassembled and re-calibrated.

I was replacing the solenoids for no charge at the 900 price. 900 is just the rebuilding cost. Solenoids are additional. I did this because you were an existing customer. Typically the cost is much higher.

I have the 3 you authorized for repair already done. 3 new solenoids and 3 complete rebuilds. I have 2 others ripped apart already and can reassemble them and send them back. You can use them as cores if you like when you purchase new ones. The last 3 remaining that are not repaired can not be re-installed. They will damage the engine. How fast do you need this all returned?


Hope this helps,

Don~
Are you saying you made a bad assumption.....quoted a price for repair......now want a redo because you found more damage when you finnally did what you should have done before the first quote?
Old Mar 20, 2009 | 02:09 PM
  #9  
Don M's Avatar
DTR Advertiser
20 Year Member
 
Joined: Jun 2002
Posts: 3,347
Likes: 1
From: In the Shop
annabelle,

Seems like you nailed it. I found more damage after the first price quote. I made the mistake of assuming the injectors were most likely ok before bolting them in the test bench.

I see how it could be frustrating for 12V.
Old Mar 20, 2009 | 02:11 PM
  #10  
annabelle's Avatar
Banned
 
Joined: Oct 2006
Posts: 2,613
Likes: 2
From: NM
Then when it happens to me (different business)I eat my mistakes.
Old Mar 20, 2009 | 02:14 PM
  #11  
Lil Dog's Avatar
Chapter President
 
Joined: Feb 2002
Posts: 6,102
Likes: 2
From: Red Deer, Alberta Canada
Originally Posted by annabelle
Then when it happens to me (different business)I eat my mistakes.
So you would say, quote on an engine rebuild all in and pay for another long block after you find the #4 main web was cracked? Doubt it...
Old Mar 20, 2009 | 02:22 PM
  #12  
lmills's Avatar
Registered User
 
Joined: Jan 2006
Posts: 1,484
Likes: 0
From: swinging wrenches in MD
that's is the difference between an estimate and a set price. Huge difference as a matter of fact. I can tell you that I make sure that I always make it a point to explain it to a customer that each injector is tested when they arrive. You are immediately notified of any injectors that show problems on the test bench. If any test bad, you are notified, you are also told that if we find other problems, it will be an additional charge.
Old Mar 20, 2009 | 02:36 PM
  #13  
cquestad's Avatar
Registered User
 
Joined: Dec 2003
Posts: 5,540
Likes: 0
From: Boise, Idaho
wow......

NO SOUP for Annabelle!

I was not a mistake and Don should not eat it. There was no fixed quote...it was an estimate to PREDICT repair costs.

If Don were to change his methods...and state fixed price...we all would pay more on average to cover the couple of times his estimates do not cover the actual.

DON'T CHANGE! Don basically is the only person avaible to repair injectors and he does it for MORE THAN A FAIR PRICE.

Don...keep up the good work and don't feel the need to respond to the "sidebar" comments or jabs. I and the rest of us would prefer that you stick to getting our injectors done! ;-)
Old Mar 20, 2009 | 05:24 PM
  #14  
FarmerJim's Avatar
Registered User
 
Joined: May 2004
Posts: 274
Likes: 0
From: Annapolis, Illinois
I am with cquestad on thiis one. Keep up the good work.
Old Mar 20, 2009 | 05:25 PM
  #15  
UNDER-PRESSURE's Avatar
Banned
 
Joined: Nov 2006
Posts: 337
Likes: 0
From: CENTRAL FLORIDA
Question

Is it possible to send in a new set of nozzles for the special needle coating that helps prevent failures?



All times are GMT -5. The time now is 09:39 AM.