Just as DTT respects their customers' privacy. Why would you expect it to be any different? You didn't buy the tranny and you didn't build it...you shouldn't be able to obtain detailed information about it.

If the owner has never even dealt with DTT directly then he really hasn't tried to obtain the info in question. I bet it's only a simple phone call away for him. Not that big a deal man.

 

The diff. from a norm. joe blow trying to get info. and a business/shop trying to get info. are two diff. A business (XLR8R0) is trying to set the truck up properly so everything works together and doesn't grenade on the up coming event(s).

 

They are not two different things. Anyone can say they work for a shop. Even if they were known by DTT to work for a shop, they could still be working with a competitor of the customer in local sled pulls or drag races.

Like I said, all the customer has to do is make a phone call. He hasn't even tried that, so evidently he isn't that concerned about getting the info.

The funny thing is that it would have been a lot quicker, easier, and far more effective for the customer to make that phone call than for this thread to be created. If DTT wouldn't tell you over the phone they're surely not going to jump on the internet and tell everyone.

 

This is a unique situation. The owner, I believe, had someone that works for him try calling DTT the first time. He's too busy and not involved enough, IMO. That employees call may have set up their concern about another call regarding the same tranny. And they try to protect their installers, and want customers to deal with them rather than the factory...which I would do also. They don't know that in this case, the installer may be suspect. They can pressure him but the installer should be furnishing the list of after market parts. That's how I had to handle it with that same installer!

Like anywhere, who you talked to makes a difference. I have had some abrasive conversations with Owners family members at DTT, as well. Cardinal rule is....you buy the product, not the salesman. I would, and do, judge them by their product and their service of that product, not an individual personality.

And remember, you are 1000 miles away, unknown to DTT, and NOT the customer. That said, Stephen is the only one I try to deal with at DTT.

And knowing you, XLR8R, the info you asked for may well be proprietary.... especially converter setup Just guessing.

 

Actually this is a pretty funny thread. I guy had a tranny built, probably laid down a wad of coin. And does not know what was put into it.

Maybe it's just me, but usually when I buy something. I know 100% what I bought and WHAT'S going into my truck. Sounds like this guy has more money than what he knows to do w/ it. And just throws his truck and money at a deisel shop and tells them to make it a turn key diesel dragster.

Moral of this story. Take the truck away from this guy...

 

a friend of mine bought a truck that supposedly had DTT upgrades and the tranny didnt last long at all. that I know off its still out of the truck

 

I understand your point.... but don't be too quick to judge till you've been there.

I don't know what I'd do if I had the cost of a DTT tranny as pocket change; but, I sure would like to walk around in his shoes and find out. I know he owns several businesses, travels alot and works 70 hr weeks. He was sent to this DTT installer by someone that had a good experience 6 yrs ago (me). May be too trusting....or just too busy?? He asked XLR8R to add some bombs and clean up a less than perfect set up.

RJ

 

Bingo!

The funny thing is that it would have been a lot quicker, easier, and far more efficient for DTT to handle the phone call better than for this thread to be created.

Obviously, you can't - or won't - understand the situation!

I don't expect DTT to answer anything - that's why I gave up on them... and have asked on this very thread for feedback on the DTT's operating characteristics.

Yeah - I wish I had gotten a hold of Stephen...

"Abrasive" is exactly how I perceived it!

Again, for the record, I only asked for a list of parts & any specs that were available - nothing proprietary.

I completely understand the need to keep such info private; I was trying to get info on how to use it - not build it!

Don't torque converters sold to the public at large have "published" or "advertised" brake or flash stall RPMs, diameters, etc.? Or is everyone buying these because someone said "You need this!"?

I've always sourced hard parts based on how well they are designed to fulfill their intended purpose, and for me that comes down to numbers, descriptions, recommendations, etc.

Is there a difference between a DTT towing tranny & race tranny? Is there such a thing? If so, what are they?

 

You first!

... though I'll be the first to say he's not as "hands-on" as many of us - but that's OK.... in America.

 

There is now. They are now also building Sled Pulling Transmissions.
When I bgt my DTT in 03, They had three builds....."Cattle Hauler"... 89% converter, "Street Racer"..... 91% converter and Race Only... 93% converter. The differences then were, for the most part, the fluid pressures in the system
With a sled pull coming up soon, I called them and asked if my concerns were justified over downshifting, at the end of a 40,000 lb pull, in my "Cattle Hauler" tranny (with a tight single disk converter). Bill K's answer was "YES, unless you have very deep pockets".

RJ

 

I hear you. Doesn't the customer have a receipt or call the installer to verify what was put in? Usually, depending how long ago the tranny was built. The installer should still have a copy of the invoice (for record) of the work that was done to it.

 

Do the percentage numbers reflect the converter's max efficiency prior to lockup?

I wonder how much more abuse a locked triple could take while downshifting like that...

I was told NO receipt... been shaking my head for weeks over that one.

 

So tell me XlR8R. Say I take my truck into your shop and have you do some mods to it. Then later on I take it to Bubbas Diesel and Bubba needs to know what you did to it. I'm too busy so I have my emloyee call you to find out. Are you gonna tell him without my authorization, do you even know he's who he says he is? So then Bubba calls you, are you gonna tell him without my authorization, do you even know if Bubba is who he says he is? And if possibly Bubba wants propriertary information on top of everything else then what? Tell us how would you handle this if the shoe was on the other foot?

 

Mike, I'm w/ you, DTT could have been very cool and said "hey man have so&so give us a call and give us permission to talk to you about his truck" but it sounds like they chose the OTHER route. They COULD have gained a potential client/dealer, but they chose to ..........

This is why I love Suncoast and some of the gear heads there that will talk your ears off all day long.

 

Ra'am:

How can I make it clearer - are you reading my posts?

^^^ I respect privacy and understand proprietary info. ^^^

I have explained many times to people that I won't tell them how to make it - but I'm happy to tell them how to use it, what it does or how it works... and now that I think about it, you probably haven't read much of what I've written anywhere!

p.s. Take your straw man over to the political forum.