Is the dealer screwing with me??? need your advice
Chapter President
Joined: Apr 2007
Posts: 9,375
Likes: 7
From: misplaced Idahoan stuck in Albuquerque, Roughneckin on RIG 270
Wow, that's an interesting place. You might find practices like this at a small indy shop owned by a guy named Bubba. But a dealership?
- Pads contaminated by gear oil need to be replaced. They can't be cleaned.
- Axle bearings don't need packing.
- If the pads were not replaced, why flush the brake fluid?
I would spend some time crafting a very nice letter to the BBB.
- Pads contaminated by gear oil need to be replaced. They can't be cleaned.
- Axle bearings don't need packing.
- If the pads were not replaced, why flush the brake fluid?
I would spend some time crafting a very nice letter to the BBB.
I am going to be the first to admit I was wrong in thinking that the rear axle bearings don't need grease. its the inner bearing that is lubbed by the diff fluid and the outters need grease for the initial lube.
here is the procedure straight from chrysler. but labor time is still only 1 hour.
Install outer hub bearing cup with Installer 8961 and Handle C-4171 .
2. Install inner hub bearing cup with Installer 8153 and Handle C-4171 .
3. Pack bearings with the appropriate wheel bearing grease.
4. Install rear bearing and install new grease seal with Installer 8963 and Handle C-4171 .
5. Slide hub on the axle tube and install front bearing into the hub.
6. Install hub bearing nut with Socket 8954 (1) and tighten with torque wrench (2) to 30 N·m (22 ft. lbs.) while rotating the hub.
7. Back off nut about 30° and align next hub nut key slot with axle tube key slot and install locking key.
NOTE: End play should be 0.025-0.25 mm (0.01-0.001 in.)
8. Install retainer ring (1) with ring end in the key slot (2).
9. Install new axle shaft gasket and install the axle shaft.
Chapter President
Joined: Apr 2007
Posts: 9,375
Likes: 7
From: misplaced Idahoan stuck in Albuquerque, Roughneckin on RIG 270
our shop is $105 an hour. the seal is $28 list price and $80 in oil (since he has the mag hytec)
also a brake flush is not even in the owners manual for servicing UNLESS it has been contaminated so its not even needed.
UPDATE......
Well I got under my truck today to check the diff fluid level to make sure they did it right. What do u know its low barely reading on my mag-hytech dipstick. I call the GM give him a piece of my mind and he investigates and has the customer service lady call me. She states the mechanic put fluid in till it reached the weep hole on the center of the cover where the logo is for hytech. I tell her that it needs to be between the two lines on dip stick.
I call mag hytech and confirm the proper filling procedures he tells me that if u go off the week hole that is the factory level and u r not taking advatage of the cover but that it is ok. But that it should b between the marks for proper capasity to take advantage of the unit.
Call dealer back explain and she has me talk to the chief mechanic and he tells me that the weep hole on the cover is same hieght as the factory cover and that u don't want to go over that cause it will cause foaming of the oil and alow oil to run freely down the rails of the axel at all times and cause corosion off the axel seals and cause failor. He stated u want the oil in the bottom of the cover and let the gears sling the gear oil down the tubes to lubricate axel.
It kinda makes sence about the over fill but if that were the case everyone with a maghytech cover would be having this problem. I'm no expert so I'm super confused and I'm thinking of just going to the store and drain the diff get new fluid and fill it up properley and move on with life and never return to the dealer again
Well I got under my truck today to check the diff fluid level to make sure they did it right. What do u know its low barely reading on my mag-hytech dipstick. I call the GM give him a piece of my mind and he investigates and has the customer service lady call me. She states the mechanic put fluid in till it reached the weep hole on the center of the cover where the logo is for hytech. I tell her that it needs to be between the two lines on dip stick.
I call mag hytech and confirm the proper filling procedures he tells me that if u go off the week hole that is the factory level and u r not taking advatage of the cover but that it is ok. But that it should b between the marks for proper capasity to take advantage of the unit.
Call dealer back explain and she has me talk to the chief mechanic and he tells me that the weep hole on the cover is same hieght as the factory cover and that u don't want to go over that cause it will cause foaming of the oil and alow oil to run freely down the rails of the axel at all times and cause corosion off the axel seals and cause failor. He stated u want the oil in the bottom of the cover and let the gears sling the gear oil down the tubes to lubricate axel.
It kinda makes sence about the over fill but if that were the case everyone with a maghytech cover would be having this problem. I'm no expert so I'm super confused and I'm thinking of just going to the store and drain the diff get new fluid and fill it up properley and move on with life and never return to the dealer again
UPDATE......
I call mag hytech and confirm the proper filling procedures he tells me that if u go off the week hole that is the factory level and u r not taking advatage of the cover but that it is ok. But that it should b between the marks for proper capasity to take advantage of the unit.
Call dealer back explain and she has me talk to the chief mechanic and he tells me that the weep hole on the cover is same hieght as the factory cover and that u don't want to go over that cause it will cause foaming of the oil and alow oil to run freely down the rails of the axel at all times and cause corosion off the axel seals and cause failor. He stated u want the oil in the bottom of the cover and let the gears sling the gear oil down the tubes to lubricate axel.
It kinda makes sence about the over fill but if that were the case everyone with a maghytech cover would be having this problem. I'm no expert so I'm super confused and I'm thinking of just going to the store and drain the diff get new fluid and fill it up properley and move on with life and never return to the dealer again
I call mag hytech and confirm the proper filling procedures he tells me that if u go off the week hole that is the factory level and u r not taking advatage of the cover but that it is ok. But that it should b between the marks for proper capasity to take advantage of the unit.
Call dealer back explain and she has me talk to the chief mechanic and he tells me that the weep hole on the cover is same hieght as the factory cover and that u don't want to go over that cause it will cause foaming of the oil and alow oil to run freely down the rails of the axel at all times and cause corosion off the axel seals and cause failor. He stated u want the oil in the bottom of the cover and let the gears sling the gear oil down the tubes to lubricate axel.
It kinda makes sence about the over fill but if that were the case everyone with a maghytech cover would be having this problem. I'm no expert so I'm super confused and I'm thinking of just going to the store and drain the diff get new fluid and fill it up properley and move on with life and never return to the dealer again
Advocate of getting the ban button used on him...
Joined: Aug 2005
Posts: 5,082
Likes: 9
From: Live Oak Texas
Any way to post up a copy of the bill? I would also like to see how they billed it for so much $
I would NEVER return to that dealer again either and I would also tell everybody I could to NOT go there.
I would NEVER return to that dealer again either and I would also tell everybody I could to NOT go there.
Wow, that's an interesting place. You might find practices like this at a small indy shop owned by a guy named Bubba. But a dealership?
- Pads contaminated by gear oil need to be replaced. They can't be cleaned.
- Axle bearings don't need packing.
- If the pads were not replaced, why flush the brake fluid?
I would spend some time crafting a very nice letter to the BBB.
- Pads contaminated by gear oil need to be replaced. They can't be cleaned.
- Axle bearings don't need packing.
- If the pads were not replaced, why flush the brake fluid?
I would spend some time crafting a very nice letter to the BBB.
Registered User
Joined: Oct 2003
Posts: 549
Likes: 1
From: Adirondacks of New York and Daytona Beach FL.
Why would they flush brake fluid, it has nothing to do with rear end lube or seals?
Pads should have been replaced also, rotor can be cleaned.
Sounds like a rip off ... $$$
Pads should have been replaced also, rotor can be cleaned.
Sounds like a rip off ... $$$
I don't know why it happened but I'm gonna ask them some ?'s u pointed out and c if they fixed the bearing etc. The pads they did not replace originaly they said nothing was wrong and that some greese got on the pads and was causing the prob so they cleaned everything and were gonna send me home. I asked then to get my fluid flushed and when the mechanic started he then found the real reason for the prob and figured out the axel seal prob. Time to find a new dealer for sure
Dealer is way off. As mentioned earlier, Diff. lube stinks. Auto trans fluid has a slight sweet odor when new but rear diff. lube is nasty. I lost a left wheel seal at around 140K on my '03 3500 dually in Canada. About $200 to fix. Still running right wheel seal at 194K. Now you know not to take anything to that shop. I'd gather info and file a complaint with BBB.
Registered User
Joined: Oct 2003
Posts: 549
Likes: 1
From: Adirondacks of New York and Daytona Beach FL.
Charged me 900 to fix the seal and repack bearings on right rear only and a diff change they said had to be done and flush my brake fluid. They cleaned my rotor and did not replace pads. Just picked up truck and there washer ended up scuffing up my headlight some how or made the sun damage show a lot more. Moss bros dodge in san bernardino can kiss my ****
Moss Bros in San Bernardino? That explains alot.
Those guys had my '98 Neon for a week for an emissions problem (evap filter and valve) that they could NOT find the parts for, and I couldn't get tags for the car until I got the problem fixed.
-Kris
Those guys had my '98 Neon for a week for an emissions problem (evap filter and valve) that they could NOT find the parts for, and I couldn't get tags for the car until I got the problem fixed.
-Kris



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