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Bringing a used truck from the States to Canada, warranty?

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Old Dec 28, 2007 | 02:51 PM
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From: Edmonton,Alberta
Bringing a used truck from the States to Canada, warranty?

Well my folks we're put in the market for a new vehicle a little sooner than they had planned, current vehicle started to knock badly and its not worth fixing (10 year old vehicle and lots of miles). So with that said I managed to find in Idaho a used 08' 2500 CTD SLT 4x4 Megacab fairly loaded with 3500 miles on it for a GREAT price, $39k. Now I called a Dodge dealer in town here and I asked if the warranty is still intact if we bring the truck over the border. I got a very short and grunty "no", so I thanked him for his time and hung up.

I know that Dodge is voiding the warranty on any new vehicle coming into Canada from the States but I thought used cars/trucks were an exception to that rule? I'd hate to have to pass up on this offer if the warranty is void. I'm 99% positive that if I walked into a local dealer here and offered him $39k for the same truck, they'd laugh at me and tell me to take a hike

Does anybody have any insight to this situation?

Thanks
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Old Dec 28, 2007 | 03:52 PM
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I am not sure about used vehicles, like you , I am under the impression that NEW vehicle warranties are void if you bring it across the border.

I would call DC corporate and see what they have to say, Maybe ask the selling dealer also, or is it private sale?

If i get time i will stop and ask at my dealer tomorrow, I know a few people there personally , so they will give me a straight up answer.
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Old Dec 28, 2007 | 04:01 PM
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Thanks, its a private sale. I called Chrysler Canada and theyre on holidays till the new year.
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Old Dec 28, 2007 | 05:40 PM
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Most vehicles have a "North American" warranty on them (if you read the little book in the glove compartment). The warranty is based on that, NOT on where the vehicle is registered. If someone drives their car from the US to Canada on vacation and it needs repair it is covered. It should be the same if the car was registered here.

BUT - you might want to confirm that anyway. Don't believe the dealer, read the warranty terms.
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Old Dec 28, 2007 | 06:37 PM
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Whether its new or used...theres no warranty. Kind of a bummer that Dodge is doing this.
I was going to sell the new one I have [no warranty] and buy an 06 Mega Cab with 22K on it...no warranty if I import it.

Scotty
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Old Dec 28, 2007 | 06:45 PM
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Same answer I got from DC when I was looking to buy South of the border. No warranty on a US market built vehicle, imported into Canada.

If I would have had the time to spare to go pick it up, I still would have done it even without warranty. At the time, the savings alone would have justified not having a warranty.

I would assume the same would happen on a used one with a warranty US side. As soon as it is imported up here, warranty would be void.
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Old Dec 28, 2007 | 07:07 PM
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Thats a bummer. I guess we'll look around locally, most dealers are competing with US prices right now so I guess I'll start searching for the best deal.

Thanks guys
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Old Dec 28, 2007 | 07:39 PM
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no warranty!!!!!

as a guy who knows first hand that dc will NOT honor the warranty.i just imported a 2004.5 ram h.o from houston with only 40,000 mi. and an extra warranty to boot.but after getting home to canada and visiting the dealer to enable the high idle feature,i asked what was involved to transfer the warranty.the service tech.politely told me that i have NO WARRANTY.he showed me the computer screen when my vin was entered.across the screen read no warranty offered,either way even if i travelled back to the states for warranty work.i blame myself for not researching this issue more.but i did save about $10,000.00 on the truck.cross my fingers and hope i don't run into problems.i find the more i visit these sites the more anxious i get about problems arising.
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Old Dec 30, 2007 | 03:01 PM
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I phoned GM Canada to ask them where they stood on warrenty and was told that the truck needed to be at least 6 months old and have at least 12000kms on it for them to honour the warrenty
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Old Dec 30, 2007 | 03:16 PM
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Originally Posted by OWEN B
I phoned GM Canada to ask them where they stood on warrenty and was told that the truck needed to be at least 6 months old and have at least 12000kms on it for them to honour the warrenty
Theres something new with GM now...I believe it comes into effect on any of their vehicles with a build date of DEC 1 07 and later...they claim that the us GM's built after that date do not comply to Canadian standards. I do not have the details. However, Canada Customs can tell you.

Scotty
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Old Dec 30, 2007 | 07:14 PM
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If you live in the us and have dodge build for the us and go to Canada and have a break down dodge in canada will do warranty work on the vehicle. The same goes for people who live in canada and have a dodge build for canada and break down in the us dodge dealers will do warranty work for you. If you live in the us and have a dodge build for canada the dealers will not do work under warranty.
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Old Dec 31, 2007 | 10:36 AM
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I believe you have to get the truck inspected,the dash changed to kms,daytime running lights,and some sort of recall letter.Apparently Canadian Tire has some sort of contract with the Canadian Gov to do this.There is a pamphlet you can get at the border so I imagine its on line some where.
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Old Dec 31, 2007 | 10:49 AM
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Ummm........ you wouldn't see my vehicle anywhere near a Canadian Tire shop.

I think I'd go see my cousin-in-law at his shop.
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Old Dec 31, 2007 | 11:35 AM
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Originally Posted by OWEN B
I believe you have to get the truck inspected,the dash changed to kms,daytime running lights,and some sort of recall letter.Apparently Canadian Tire has some sort of contract with the Canadian Gov to do this.There is a pamphlet you can get at the border so I imagine its on line some where.
No dash changed is required and I had the DTRL's enabled when I bought it.
The certification inspection took all of 2 minutes for the Canuck Tire guy to check the door label and see that the DTRL's where working. All he did was convert the US numbers for all specs on the door to metric and submit to the gov. It took 2 wks to get the Canadian certification sticker. I was expecting to have to change the dash...but its not required.

I had the recall document printed off at the dealer I purchased from. Part of the deal was to enable the DTRL's and provide what I needed. You also have to submit your bill of sale and MSO by fax to US Customs 72 hrs prior to leaving the USA with the vehicle. The you have to stop at the USA side to verify the export and get the MSO stamped 'cleared' then go to the Canuck side and pay the GST, Excise tax on the AC of one hundred dollars and the inspection fee. If you buy certain vehicle they have a green levy...do your homework because I have read all sorts of misinformation on the net.

Scotty
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Old Dec 31, 2007 | 01:45 PM
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Originally Posted by Festus
Ummm........ you wouldn't see my vehicle anywhere near a Canadian Tire shop.
I agree. I can't believe a competent shop can't get the contract to do those inspections.
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