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warranty???

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Old Mar 10, 2010 | 01:11 PM
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warranty???

so I am thinking about buying a new truck. I am wanting to buy the longest warranty possible. Is the longest warrany 7/100000 ?

after that what happens...can you still get a warranty?

I really worry about these trucks. They seem to have a lot of problems. Am I right? Are they pieces of junk that everyone loves? So everyone just overlooks all the problems? All because they have tons of power and can pull a house?

Ok...got side tracked....what about the warranty?
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Old Mar 10, 2010 | 04:23 PM
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Warranty

Originally Posted by rogerL1961
so I am thinking about buying a new truck. I am wanting to buy the longest warranty possible. Is the longest warrany 7/100000 ?

after that what happens...can you still get a warranty?

I really worry about these trucks. They seem to have a lot of problems. Am I right? Are they pieces of junk that everyone loves? So everyone just overlooks all the problems? All because they have tons of power and can pull a house?

Ok...got side tracked....what about the warranty?
I bought a warranty and its just about usless after 50 K. You must read and re-read the small print. Mine is from FIDELITY WARRANTY SERVICES, INC
Basicly anything after 50K they won't pay off on because as it says in the small print (Lawyer Talk) that its do to normal wear. I was a dummy and got it at the dealer the day I picked up my new truck. The price started at $2600 for the best program and I said no way, in the end I paid $1400 for the best program (Platinum). They have 17 "Exclusions From Coverage" That just about deny coverage for everything ie: breakdown caused by Overheating, Sludge, Lack of oil viscosity,Salt it goes on and on . The "Fidelity Warranty " is worstless and they are thiefs. The people who sell this warranty's should be beaten about the head with a brick !! Check this company out on the net and you'll see what I mean. I'm driving an 2009 2500 6.7 diesel and have no problems, you must also realize you hear nothing but the bad on the net. my 2 cents.
Forget the Warranty, just take care of your stuff.
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Old Mar 10, 2010 | 09:35 PM
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wow...thats good info...does everyone know that? What do you think about the 6.7 as compared to the 5.9 engine?
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Old Mar 10, 2010 | 10:25 PM
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engines

Originally Posted by rogerL1961
wow...thats good info...does everyone know that? What do you think about the 6.7 as compared to the 5.9 engine?
I can't really compair, other than my buddy has a 5.9 and doesn't have all the EPA EDIT on it, so its alot less stuff to deal with. I do love the power in my 6.7 and I run it like I stole it, so it hasn't given me any problems. Mpg is at 18.5 unloaded @ 68-70 mph on cruse flat land at the last hand cal'ed check, 9 mpg towing, 13.5 mpg doing 80 mph


Please do not use symbols in the place of profanity.

Last edited by madhat; Mar 10, 2010 at 10:57 PM. Reason: s/l
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Old Mar 11, 2010 | 08:18 AM
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Originally Posted by rogerL1961
wow...thats good info...does everyone know that? What do you think about the 6.7 as compared to the 5.9 engine?
My son has a 5.9L and I have a 6.7L engine. They are almost the same, the biggest difference is the emission equipment on the 6.7L. Dodge and Cummins after several years has worked the bugs out of the emission programs. I believe they the 2010 trucks would be very very reliable now.
The biggest problem with the 6.7L engine was user interface and lack of understanding on how to use this new engine. The emission program was developed for on the road use running at long intervals between stops not as grocer truck stopping every two to three miles. This did cause issue with the emission which Dodge and Cummins has worked out now.
On this forum and others some users have achieved 100K to 200K trouble free miles out of their 07.5 MY trucks. These were long haul users who maintain them and just drove them with very few stops.
Dodge and Cummins bought back a long haul engine from a user for analysis of the engine. This engine was taken apart and run down the assembly line and retested. The only things that were replace were seals and such. The engine pass the new engine check out and showed little signs of wear.
So to me these are just as good as a 5.9L engine.
Just my $0.02

Last edited by Jim W; Mar 11, 2010 at 08:19 AM. Reason: spelling
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Old Mar 11, 2010 | 11:17 AM
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Originally Posted by Jim W
My son has a 5.9L and I have a 6.7L engine. They are almost the same, the biggest difference is the emission equipment on the 6.7L. Dodge and Cummins after several years has worked the bugs out of the emission programs. I believe they the 2010 trucks would be very very reliable now.
The biggest problem with the 6.7L engine was user interface and lack of understanding on how to use this new engine. The emission program was developed for on the road use running at long intervals between stops not as grocer truck stopping every two to three miles. This did cause issue with the emission which Dodge and Cummins has worked out now.
On this forum and others some users have achieved 100K to 200K trouble free miles out of their 07.5 MY trucks. These were long haul users who maintain them and just drove them with very few stops.
Dodge and Cummins bought back a long haul engine from a user for analysis of the engine. This engine was taken apart and run down the assembly line and retested. The only things that were replace were seals and such. The engine pass the new engine check out and showed little signs of wear.
So to me these are just as good as a 5.9L engine.
Just my $0.02
So JimW, do you think that the changes they've made lately are helpful to the non-long haul drivers? In other words, do you think that some of the changes they've made make the current 6.7's more 'grocery getter friendly'? Sorry - I couldn't think of another way to put that....

Anyone else have an opinion?
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Old Mar 11, 2010 | 05:27 PM
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Good post Jim W. I have many 6.7's that were pretty much trouble free, but they were good customers and we kept on top of the ECM updates. From my experience anything built after 12-08 has been pretty dang good.......so good I'd even own one now. But my old 01 is paid for so I'll stay in the stone ages.

.....and the 6 speed auto trans has been nearly bullet proof!!
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Old Mar 11, 2010 | 07:49 PM
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From: Home: Kaplan, LA - Pipelining In: Pecos, Tx
Originally Posted by J BODY
.....and the 6 speed auto trans has been nearly bullet proof!!
Ill agree with that. I put mine through the ringer (30,000+ with mods) and its still holding up great!
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Old Mar 12, 2010 | 10:27 AM
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Extended Warranty or Not

Originally Posted by Navy7797
I bought a warranty and its just about usless after 50 K. You must read and re-read the small print. Mine is from FIDELITY WARRANTY SERVICES, INC
Basicly anything after 50K they won't pay off on because as it says in the small print (Lawyer Talk) that its do to normal wear. I was a dummy and got it at the dealer the day I picked up my new truck. The price started at $2600 for the best program and I said no way, in the end I paid $1400 for the best program (Platinum). .
Any more views on the usefullness of these extended warranties? I have my truck ordered (have a VIN but no build date yet), and was planning to buy an extended warranty to cover the entire truck (and all the complicated electronics etc.) to a level more like the 5yr 100K powertrain warranty. I am also considering 7 yrs/100K and the dealer quoted about 1800. but I have not seen the details yet, now I will certainly look. I think the price is justified considering what a just a non-power train problem or two could cost in parts alone. But only if everything is really covered and not excluded due to a loophole as you indicate. Sure could use more guidance on this. Is it just a case of picking the right warranty or are they all bad? thks, Ed
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Old Mar 12, 2010 | 10:30 AM
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Just bear in mind that the warranty companies are in business to make money, not to keep your truck on the road...I never buy extended warranties......Ben
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Old Mar 12, 2010 | 10:51 AM
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Originally Posted by Fordzilla
Just bear in mind that the warranty companies are in business to make money, not to keep your truck on the road...I never buy extended warranties......Ben
I sure hear you Ben. I am anti-insurance myself and typically stay away from extended warranties esp on appliances, electronics etc. as the replacement costs are typically lower than repair costs. However, paying 1500 - 1800 to cover all repairs (less a $100 deductable) on this $50K truck for 7 years (especially considering it is a new model with little experience (other than a known reliable engine)) seems very tempting to me --- sort of buying peace of mind for a couple of hundred bucks a year. I did buy an extended warranty on my 2001 GMC Yukon Denali however and never needed it. (maybe that is another good reason to buy insurance or have spare parts etc. because if Murphy's Law prevails and you never need it, you win.) However if the warranty is flawed as has been mentioned than it clearly is a bad investment.
And, healthcare companies are in business to make money also and I would be uncomfortable to not have health care insurance. I have another month or so to think about this at least. Ed
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Old Mar 12, 2010 | 07:05 PM
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My father was in the new car business for over 20 years. Rule of thumb, if it isn't issued by Chrysler, Ford, GM, etc., don't buy it. Those warranty companies rarely pay for anything. They always have a loophole. The brandname warranties are high, but they have a list of what they will pay for upfront. No guessing. With all that, I also am not a warranty person. You're better conservatively investing the premium, then If you don't need it within the 2 years (years 1-5 were covered with the standard powertrain warranty) it's you're money. Just my 2 cents.
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Old Mar 12, 2010 | 07:57 PM
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Good point. And now (after Obama went in the car business) Ford might remain on the list but who knows where GM and Chrysler will be 5 to 7 years from now. Maybe we should be buying a Toyota, wait, maybe not. Ed
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Old Mar 12, 2010 | 08:33 PM
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Warranties

Go to your dealer before you buy the truck and ask to look at the extended warranty they offer (and will try to sell you at delivery), get a blank copy and take it home and read it, If they won't give a blank copy to take home you know their thiefs just trying to take your money. Even if you do I think you'll find many loop holes.
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Old Mar 14, 2010 | 04:04 AM
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I learned a lot today. I went to the dealer at Power Dodge at my local 26th Av and Bell road store. I asked about loopholes and they told me that with the other warranties their are plenty of loopholes. They said to only by the Dodge warrant and to only get the best one. CarMax. Well I asked to see the actual warranty and they would not give me one. I asked again and the handed me a copy of a service agreement. I was like whats this....It said that by signing this service agreement I agree i have read the "PLAN" reading the plan which i was led to believe is the Maximum care pamphlet. So here is the phone number of the company for any questions. 18005219922

Here is the website address for the plan she said was the one and only plan she recommended. www.servicecontracts.chrysler.com
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