Diesel Starter Not Turning
I have a 2014 RAM 3500 with the 6.7L engine. Recently, I began having an issue starting the truck. When I turn the key, the starter will not turn. The voltage is 12+ on both batteries and everything else in the truck works fine of course. I can only start the truck when I jump it. I removed both batteries individually and charged them for 24 hrs. After doing this, I had the same result - truck wouldn't start.
Is it possible that a truck this new would have bad batteries already? Is there another step I can take in troubleshooting this?
Thanks in advance for your help!