Recall
04-24-2011, 03:49 PM
#16
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Checked with the Dodge dealer in Ankeny, Iowa Friday. They could do the tie rod stuff, but did not have a rack big enough to do the alignment. Told me to take it to Stew Hanson Dodge about 25 miles away. I'll be calling them tomorrow.
Joe
Joe
04-27-2011, 08:51 PM
#17
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Got mine done today now the truck pulls to the left and you have to hold the wheel at 1 o'clock to keep it straight truck drove perfect before...
These dealers make me sick it's going back tomorrow !!!!!
These dealers make me sick it's going back tomorrow !!!!!
04-28-2011, 09:52 PM
#18
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Drove to Clive, IA today to Stew Hanson Dodge. Super nice people. They can and will do the recall, but they are restricted to only ordering 2 K28 recalls per 7 days. Since there are 4 names on the list ahead of me, it looks like it will be at least 2 to 3 weeks before they can get to my recall.
Bummer!!
Joe
Bummer!!
Joe
05-11-2011, 04:37 PM
#20
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I just dropped my truck off at Stew Hansen Dodge to get the K28 recall done. This is for the left tie rod. The service writer said it should be ready by tomorrow afternoon. I was also having them fix the heater. When switched to heat, I get just a taste of warm air out the bottom. The rest of it comes out the dash vents and defroster. The service writer said it should be ready by tomorrow afternoon. I'll let you guys know about how it does when I get it back.
Joe
Joe
05-12-2011, 03:40 PM
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Okay, got a call around 10:00 a.m. to tell me the truck was ready. I was amazed at how quickly they did the job. I do believe they got started on it when I dropped if off after lunch yesterday.
I was trying to see all the way home if I noticed any change. I'm thinking there was less vibration up front, but am not sure. Uneventful trip home, and have the Beast back in front of the fifth wheel.
The only downer was the $69 I had to pay for them to tell me that the heater was doing exactly what it is supposed to do. He said they did some sort of scan test on the hvac and everything checked out. Of course, it is now officially hot in Iowa so I won't be needing the heater for 9 months or so.
Joe
I was trying to see all the way home if I noticed any change. I'm thinking there was less vibration up front, but am not sure. Uneventful trip home, and have the Beast back in front of the fifth wheel.
The only downer was the $69 I had to pay for them to tell me that the heater was doing exactly what it is supposed to do. He said they did some sort of scan test on the hvac and everything checked out. Of course, it is now officially hot in Iowa so I won't be needing the heater for 9 months or so.
Joe
06-12-2011, 05:12 PM
#22
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They need an alignment rack to set the toe-in? Have mechanics gotten this bad lately?
All they need is a tape measure or ruler. Measure between the tires.
How about counting how many times you turn the old one to get it out? Turn the new one in that many times.
It's not that hard to set toe. Geez.
All they need is a tape measure or ruler. Measure between the tires.
How about counting how many times you turn the old one to get it out? Turn the new one in that many times.
It's not that hard to set toe. Geez.
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